Price: $9.99
(as of Nov 23,2024 05:21:17 UTC – Details)

Publisher ‏ : ‎ Crossfuze (September 13, 2017)
Language ‏ : ‎ English
Paperback ‏ : ‎ 73 pages
ISBN-10 ‏ : ‎ 0999318411
ISBN-13 ‏ : ‎ 978-0999318416
Item Weight ‏ : ‎ 3.98 ounces
Dimensions ‏ : ‎ 5.5 x 0.18 x 8.5 inches

As a CIO implementing ServiceNow, it’s important to have a clear understanding of the key pillars of success to ensure a smooth and effective implementation. Here are 10 pillars that can guide you to success:

1. Executive sponsorship: Ensure that there is buy-in from the top leadership to support the implementation and drive adoption throughout the organization.

2. Clear vision and goals: Define clear objectives and goals for the ServiceNow implementation to align with the overall business strategy.

3. Strong governance: Establish a governance structure to oversee the implementation, make key decisions, and ensure alignment with business objectives.

4. Stakeholder engagement: Involve key stakeholders from different departments in the planning and implementation process to ensure their needs are met.

5. Change management: Implement a robust change management strategy to address resistance to change and ensure successful adoption of the new system.

6. Training and support: Provide comprehensive training and support for end-users to enable them to effectively use the ServiceNow platform.

7. Data quality and integration: Ensure that data is accurate, up-to-date, and integrated across different systems to enable seamless workflows and reporting.

8. Continuous improvement: Establish a process for continuous improvement to optimize and enhance the ServiceNow platform over time.

9. Security and compliance: Implement strong security measures and ensure compliance with relevant regulations to protect sensitive data and mitigate risks.

10. Performance measurement: Define key performance indicators (KPIs) to track the success of the implementation and make data-driven decisions for ongoing improvements.

By focusing on these 10 pillars of success, CIOs can increase the likelihood of a successful ServiceNow implementation that delivers value to the organization and drives digital transformation.
#Pillars #ServiceNow #Success #CIOs