Technical Support Checklist Ceramic Mug New

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Technical Support Checklist: Ceramic Mug New

Are you experiencing issues with your new ceramic mug? Don’t worry, we’ve got you covered with this comprehensive technical support checklist to help troubleshoot and resolve any problems you may be facing.

1. Check for cracks or chips: Inspect your ceramic mug for any visible cracks or chips that may compromise its integrity. If you find any, discontinue use immediately and contact the manufacturer for a replacement.

2. Wash and dry thoroughly: Before using your new ceramic mug for the first time, wash it with warm soapy water and dry it thoroughly. This will help remove any dust or residue from the manufacturing process.

3. Test for leaks: Fill your ceramic mug with water and tip it upside down to check for any leaks. If you notice any water seeping out, there may be a defect in the mug’s seal or construction.

4. Microwave and dishwasher safe: Make sure to check the manufacturer’s guidelines to see if your ceramic mug is safe to use in the microwave or dishwasher. Using it in a way that is not recommended may cause damage to the mug.

5. Handle with care: Ceramic mugs are delicate and can break easily if mishandled. Avoid dropping or banging your mug against hard surfaces to prevent cracks or chips.

6. Contact customer support: If you have followed all the steps above and are still experiencing issues with your ceramic mug, don’t hesitate to contact the manufacturer’s customer support for further assistance.

By following this technical support checklist, you can ensure that your new ceramic mug stays in top condition and provides you with many enjoyable cups of coffee or tea.
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