Price: $8.99
(as of Nov 24,2024 03:59:21 UTC – Details)

ASIN ‏ : ‎ B00ESV9R3I
Publication date ‏ : ‎ August 26, 2013
Language ‏ : ‎ English
File size ‏ : ‎ 1750 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Enabled
Print length ‏ : ‎ 109 pages

Are you preparing for a job interview for a PC Desktop Technician, Desktop Support Specialist, IT Service Desk Technician, or Help Desk Analyst position? Look no further! This Just In Time Revision Guide is here to help you succeed at any ICT support job interview.

In this guide, we will cover essential topics such as troubleshooting hardware and software issues, providing technical support to end-users, network troubleshooting, and customer service skills. We will also provide tips on how to effectively communicate with users, prioritize and escalate tickets, and stay organized in a fast-paced environment.

Whether you are a seasoned IT professional or just starting your career in ICT support, this revision guide will help you brush up on your skills and feel confident during your job interview. So, get ready to impress your potential employers and land that dream job in ICT support!

Stay tuned for more tips and tricks on how to ace your job interview and succeed in the world of IT support. Good luck!
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