Price: $31.72
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ASIN ‏ : ‎ B01K1GI8N8
Publisher ‏ : ‎ Packt Publishing; 1st edition (April 27, 2017)
Publication date ‏ : ‎ April 27, 2017
Language ‏ : ‎ English
File size ‏ : ‎ 22221 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Not Enabled
Print length ‏ : ‎ 363 pages

IT Operations Management can often be a complex and challenging aspect of running an IT organization. With the rise of cloud computing, virtualization, and the increasing complexity of IT infrastructures, managing operations effectively has become more important than ever. ServiceNow’s IT Operations Management (ITOM) platform offers a comprehensive solution to help organizations streamline and automate their IT operations.

In this post, we will demystify IT Operations Management and explore how ServiceNow ITOM can help organizations improve their operational efficiency and effectiveness.

Key features of ServiceNow ITOM include:

1. Discovery and Dependency Mapping: ServiceNow’s Discovery feature automatically identifies all devices and applications on the network, creating a comprehensive map of the IT environment. This helps organizations understand the relationships between different components and how changes may impact the overall infrastructure.

2. Event Management: ServiceNow’s Event Management feature consolidates alerts and events from various monitoring tools into a single dashboard, allowing IT teams to quickly identify and prioritize issues. This helps reduce alert fatigue and enables faster resolution of critical incidents.

3. Service Mapping: ServiceNow’s Service Mapping feature maps out the relationships between IT services and underlying infrastructure components, providing a holistic view of service dependencies. This helps organizations identify potential bottlenecks and improve service availability and performance.

4. Automation: ServiceNow ITOM offers automation capabilities that allow organizations to automate routine tasks and processes, reducing manual effort and improving efficiency. This includes automated incident resolution, change management, and provisioning of resources.

By leveraging ServiceNow ITOM, organizations can gain greater visibility into their IT operations, improve service availability and performance, and increase operational efficiency. Demystify IT Operations Management with ServiceNow ITOM and take your IT operations to the next level.
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