Free guide · English · Synthetic examples

From Discovery to a safer communications trial

Identify one bottleneck, test a small fictional case and compare the result against your own baseline. No purchase, production connection or live call recording is needed to explore this guide.

Start free Discovery

What Discovery gives you — without a sales gate

  • Always-free online questionnaire, approximately five minutes.
  • Immediate on-screen readiness snapshot, indicative capacity estimate and recommended apps.
  • Copy or download your report before depending on email.
  • The same report is submitted for delivery to your address and commercial@ziontechgroup.com, with Carlos copied. Provider acceptance does not confirm inbox receipt.
  • No credit card or mandatory meeting. Paid implementation is separate and optional.

Never enter passwords, bank details, personal call recordings or confidential client ticket data. Estimates are assumptions to validate, not guaranteed savings or implementation approval.

Choose a workflow — then follow the related apps

Smart Call Routing AI

Explore intent, queue priorities and escalation rules. Fictional test: an account-access request with no identity proof should go to verification, not automatic account changes.

Explore app · GitHub

Call Intelligence Hub

Explore call review and coaching workflows. Fictional test: separate observed statements from inferred sentiment and flag uncertainty for review.

Explore app · GitHub

Voicemail Triage AI

Explore urgency and callback queues. Fictional test: distinguish an outage from a routine status question without inventing SLA commitments.

Explore app · GitHub

Meeting Intelligence AI

Explore summaries and action extraction. Fictional test: identify a decision, owner and due date; mark missing information as unknown.

Explore app · GitHub

These app pages describe workflows. Page availability does not prove a production integration, transcription engine, SLA or validated model accuracy. Confirm actual capabilities before promising a client deployment.

A written-first evaluation plan

  1. Name the process owner and the current workflow.
  2. Select three fictional or fully anonymized cases and write the expected category, priority and escalation.
  3. Measure current handling time before testing. Record actual results, not advertised percentages.
  4. Review each proposed answer with a human. Keep the trial separate from live customer communications.
  5. Record misses and stop if sensitive information, unsupported claims or unsafe actions appear.
  6. Decide build, revise, wait or do-not-build in writing. Schedule a meeting only if needed or requested.

Copy this trial brief

Owner:
Process and current baseline:
Three synthetic cases:
Expected outcomes:
Human reviewer:
Success metric and measurement method:
Data boundaries:
Stop rule:
Findings and next decision:
Client formal approval and PO number (required before any dispatch or purchase):

Read all benefits · Choose your next app workflow