Support Ticket Triager
AI support ticket triage — classify, prioritize and route tickets in real time so the right queue gets the right ticket the first time.
Live app · GitHub repo · Pairs with Support Sentiment Monitor and Support Deflection Analyzer.
Support Sentiment Monitor
Real-time sentiment monitoring across support tickets, chats and calls — catch escalations before they happen and coach teams with live signals.
Live app · GitHub repo · Works alongside Voice of Customer Hub.
Support Deflection Analyzer
Measure and grow ticket deflection from docs and bots — quantify what self-service actually saves and find the gaps that still generate tickets.
Live app · GitHub repo · Combine with Support Ticket Triager for a full support-ops loop.
Voice of Customer Hub
Unify reviews, tickets, surveys and social mentions into one VoC hub with AI themes, trends and alerts — one source of truth for customer signal.
Live app · GitHub repo · Feeds insights to Success Stories.
Success Stories
Turn customer outcomes into publishable proof: collect wins, generate case-study drafts and showcase ROI across your marketing channels.
Live app · GitHub repo · See the full toolchain in the Customer Success Suite.
Why it matters
Support and success teams win when triage, sentiment, deflection, VoC and proof-of-value run as one loop. These five apps are built to interlock: route smarter, listen continuously, deflect measurably, learn centrally and publish the wins. Explore more in the apps directory or the content hub.