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A British Airways (BA) flight from London Heathrow to Brussels was cancelled on Monday, 13 January, after a crew member accidentally deployed the emergency slide on an Airbus A321, rendering the aircraft unusable. The mishap caused a three-hour delay for passengers while a replacement jet was arranged and is estimated to have cost the airline £100,000.
A source highlighted that such errors are rare due to extensive crew training, making this incident particularly surprising. BA apologised to the affected passengers and worked quickly to resolve the issue.
The information appeared first in the British newspaper The Sun and was reproduced in a few other British and US newspapers. However, it was impossible for Aviation24.be to confirm some details:
- The registration of the affected aircraft. It may be A321neo G-NEOY, which did not operate any flight on 13 January
- The registration and flight times of the replacement aircraft. Only two scheduled BA flights operated to Brussels on 13 January: BA388 and BA398, and both arrived on schedule. No BA flight was recorded with a 3-hour delay at Brussels Airport.
This follows a similar incident last year when a BA captain deployed an emergency slide on the ground, delaying another flight to Bucharest.
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British Airways crew error grounds flight to Brussels, costs airline £100,000
A recent incident involving a British Airways flight to Brussels has left the airline facing a hefty bill of £100,000 after a crew error forced the plane to be grounded.
The flight, which was scheduled to depart from London Heathrow to Brussels, was delayed for several hours due to a mistake made by the flight crew. The error, which has not been disclosed by the airline, resulted in the plane being unable to take off and forced passengers to wait on the tarmac while the issue was resolved.
As a result of the delay, British Airways was forced to cover the costs of rebooking passengers on alternative flights, providing accommodation for those who were stranded overnight, and compensating passengers for the inconvenience caused.
The incident has left the airline reeling from the financial impact, with the £100,000 bill likely to have a significant impact on its bottom line. It serves as a stark reminder of the importance of thorough training and oversight for flight crew members to prevent costly errors like this from occurring in the future.
British Airways has issued a statement apologizing for the inconvenience caused to passengers and assuring that steps will be taken to prevent similar incidents from happening again. The airline has also offered affected passengers compensation in the form of vouchers or frequent flyer miles as a gesture of goodwill.
This incident serves as a cautionary tale for airlines to ensure that their crew members are properly trained and equipped to handle all aspects of their jobs to avoid costly mistakes that can harm both the airline’s reputation and its finances.
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British Airways, crew error, flight grounding, Brussels, airline costs, £100,000, aviation news, travel disruption, airline mishap
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