Price: $42.00 - $25.00
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Publisher ‏ : ‎ Routledge; 1st edition (March 16, 1989)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 238 pages
ISBN-10 ‏ : ‎ 0866568395
ISBN-13 ‏ : ‎ 978-0866568395
Item Weight ‏ : ‎ 1 pounds
Dimensions ‏ : ‎ 6.5 x 1 x 9 inches

Expert Systems in Reference Services

Expert systems are computer programs that use artificial intelligence to provide expert-level knowledge and problem-solving capabilities in a specific domain. In the field of reference services, expert systems can be a valuable tool for librarians and information professionals to assist patrons in finding the information they need.

One of the key benefits of using expert systems in reference services is their ability to provide personalized and tailored responses to user queries. By inputting specific criteria or parameters, users can receive highly relevant and accurate information to meet their needs.

Expert systems can also help streamline the reference process by automating routine tasks and providing quick and efficient answers to common queries. This frees up librarians to focus on more complex and specialized reference inquiries.

Additionally, expert systems can enhance the quality of reference services by leveraging the expertise and knowledge of subject matter experts. By incorporating the insights and recommendations of these experts into the system, users can access a higher level of expertise than may be available through traditional reference services.

Overall, expert systems in reference services offer a powerful and innovative way to support information discovery and access for library patrons. By harnessing the capabilities of artificial intelligence, librarians can provide more efficient, accurate, and personalized assistance to users, ultimately enhancing the overall user experience.
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