Hackers target FasTrak drivers with threatening text messages demanding personal information

Hackers target FasTrak drivers

MetroExpress Fastrak lanes are a popular way to dodge Los Angeles’ infamous traffic jams and scammers know it.

They’re targeting LA drivers, the ones who use the lanes, and even drivers who don’t. Hackers are blasting out text messages threatening drivers with big fines and even legal action if they don’t tap a link and enter credit card and other personal information.

“As a matter of fact, I saw it through my mom first. Because she sent me it,” said Adrian Lara.

Lara and his family are among the many drivers who got the text.

“I got it second a couple of days after and she told me not to answer because it’s basically just a scam,” Lara said.

California’s attorney general first warned about the scheme this summer but now it’s sweeping through Southern California again. Metro is being flooded with calls this week and they even have a pop-up warning on its homepage telling people not to respond to the text.

“The ExpressLanes system has not been hacked, and no customer information has been compromised. We are also aware that other FasTrak customers in Southern California are being targeted by scammers,” Metro said in a statement.

The ExpressLanes scam is just one of many ways hackers are targeting people.

“It sounds pretty believable because everybody goes on the express lanes, you know,” Lara said.

If you receive a text or an email soliciting personal or financial information, don’t respond. If you have questions about an issue the best thing to do is contact the organization directly.

“Just delete the message. Just ignore it, just a scam,” Lara said. 

Tom Wait

Tom Wait joined CBS2 and KCAL9 in March 2013 as a general assignment reporter. He covers the Los Angeles metro area and the Inland Empire. He also anchors our streaming network, CBS News Los Angeles. A Southern California native, Tom has worked in New York City, Detroit and Kansas City, Missouri, before coming home.

Hackers Target FasTrak Drivers with Threatening Text Messages Demanding Personal Information

FasTrak users beware! Hackers have been targeting FasTrak drivers with threatening text messages demanding personal information. The messages claim that the recipient’s FasTrak account has been compromised and that they must provide their personal information to prevent further unauthorized charges.

These messages are a scam designed to trick unsuspecting drivers into revealing sensitive information such as their Social Security number, bank account details, or login credentials. It is important to note that FasTrak will never ask for this information via text message or email.

If you receive a text message claiming to be from FasTrak asking for personal information, do not respond. Instead, contact FasTrak directly through their official website or customer service hotline to verify the authenticity of the message.

Stay vigilant and protect your personal information from hackers who are preying on unsuspecting FasTrak users. Remember, when in doubt, always verify the source before providing any sensitive information.

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5. How to protect against FasTrak text message scams
6. FasTrak scam warning: hackers posing as legitimate sources
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10. FasTrak security breach: hackers exploit drivers with fake messages

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