Infrastructure for Knowledge Management

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Publisher ‏ : ‎ iUniverse; 1st edition (March 1, 2000)
Language ‏ : ‎ English
Mass Market Paperback ‏ : ‎ 188 pages
ISBN-10 ‏ : ‎ 0595090532
ISBN-13 ‏ : ‎ 978-0595090532
Item Weight ‏ : ‎ 11 ounces
Dimensions ‏ : ‎ 6 x 0.47 x 9 inches

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Knowledge management is essential for organizations to effectively leverage their intellectual capital and drive innovation. To support knowledge management initiatives, a strong infrastructure is crucial. Here are some key components of infrastructure for knowledge management:

1. Knowledge management system: A centralized platform or system is needed to store, organize, and retrieve knowledge assets. This can be in the form of a document management system, intranet portal, or a dedicated knowledge management software.

2. Taxonomy and metadata: A well-defined taxonomy and metadata structure is important for categorizing and tagging knowledge assets. This helps in efficient search and retrieval of information.

3. Collaboration tools: Tools like wikis, forums, and social networking platforms facilitate collaboration and knowledge sharing among employees. These tools promote a culture of knowledge sharing and collaboration.

4. Training and support: Providing training and support to employees on knowledge management practices and tools is crucial for successful implementation. This ensures that employees are equipped with the necessary skills to effectively manage and share knowledge.

5. Governance and policies: Establishing clear governance structures and policies around knowledge management is important to ensure compliance, security, and accountability. This includes defining roles and responsibilities, access controls, and data retention policies.

6. Performance metrics: Measuring the impact of knowledge management initiatives is essential to track progress and identify areas for improvement. Key performance indicators (KPIs) such as knowledge sharing rates, user engagement, and time saved due to knowledge reuse can help in evaluating the effectiveness of knowledge management efforts.

By investing in a robust infrastructure for knowledge management, organizations can create a culture of continuous learning, innovation, and collaboration, leading to improved operational efficiency and competitive advantage.
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