AURORA, Colo. — Internet and phone service has been restored across Aurora Public Schools, though some connectivity issues remain more than week after the district-wide outage caused concern due to “potential suspicious activity” within the district’s network.
Though service is restored, there “may be some connectivity issues in specific buildings, which we will continue to troubleshoot,” said Aurora Public Schools spokesman Corey Christiansen, who added the district is still dealing with unresponsive programs that their technology team is working quickly to address.
“We want to emphasize that safety is our top priority. We have many safety measures in place at our schools and our staff utilize numerous tools and methods to keep our students and staff safe,” he said.
Internet and phone issues continue at Aurora Public Schools
The outage, which Denver7 reported on Jan. 14, still remains under investigation after Christiansen initially said the district noticed “potential suspicious activity within our network.”
APS continues to work with third-party experts and partners “to investigate the cause of the suspicious activity that prompted us to shut down our network,” he said, adding the district will send another release once they’re able to determine who or what was behind the suspicious activity.
“We acknowledge that many of our staff and community members may feel frustrated. It has been a challenging time and has required staff and students to pivot and change in many new ways,” Christiansen said, alluding to a two-hour delayed start the district was forced to implement last week because of the outage.
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After more than a week of disrupted service, internet and phone service has been restored at APS. The outage, which began on [date], left employees and customers struggling to stay connected and impacted operations across the company.
APS officials worked tirelessly to address the issue and restore service as quickly as possible. The outage, which was caused by [reason for outage], highlighted the importance of reliable communication systems in today’s digital age.
With service now restored, APS employees and customers can once again rely on the internet and phone systems to conduct business, communicate with one another, and access important information.
We appreciate the patience and understanding of everyone affected by the outage, and we are committed to ensuring that similar disruptions are minimized in the future. Thank you for your continued support as we work to provide the best possible service to our employees and customers.
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