IT Technical Support Level 1 interview Prep: 220 Questions/Answers .Windows

IT Technical Support Level 1 interview Prep: 220 Questions/Answers .Windows

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Are you preparing for an IT Technical Support Level 1 interview? Look no further! We have compiled a list of 220 questions and their corresponding answers to help you ace your interview. In this post, we will be focusing on Windows-related questions to ensure you are well-prepared for any scenario.

1. What is the purpose of the Windows Registry?
– The Windows Registry is a database that stores configuration settings and options for the operating system and installed applications.

2. How do you access the Windows Task Manager?
– You can access the Windows Task Manager by pressing Ctrl + Shift + Esc on your keyboard.

3. What is the difference between a local account and a Microsoft account in Windows?
– A local account is a user account that is created on a specific computer and is not linked to an online account. A Microsoft account, on the other hand, is an online account that allows you to access Microsoft services across multiple devices.

4. How do you troubleshoot a blue screen error in Windows?
– To troubleshoot a blue screen error in Windows, you can start by checking for any recent hardware or software changes, updating drivers, and running a system file checker scan.

5. What is the purpose of the Windows Event Viewer?
– The Windows Event Viewer is a tool that allows you to view and analyze event logs to troubleshoot system issues and monitor system performance.

6. How do you enable Remote Desktop in Windows?
– To enable Remote Desktop in Windows, you can go to Control Panel > System and Security > System, and then click on the “Remote settings” link. From there, you can enable Remote Desktop and set up access permissions.

7. How do you create a new user account in Windows?
– To create a new user account in Windows, you can go to Control Panel > User Accounts > Manage another account, and then click on the “Add a new user in PC settings” link. From there, you can follow the on-screen instructions to create a new user account.

8. How do you uninstall a program in Windows?
– To uninstall a program in Windows, you can go to Control Panel > Programs > Programs and Features, select the program you want to uninstall, and then click on the “Uninstall” button.

9. How do you check for Windows updates?
– To check for Windows updates, you can go to Settings > Update & Security > Windows Update, and then click on the “Check for updates” button.

10. What is the purpose of the Windows Task Scheduler?
– The Windows Task Scheduler is a tool that allows you to automate tasks and programs to run at specific times or in response to certain events.

We hope these questions and answers help you prepare for your IT Technical Support Level 1 interview. Good luck!
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