ITSM Playbook: Concepts, Strategy & Practical Implementation (ServiceNow Information Technology Service Management (ITSM))


Price: $59.99
(as of Nov 26,2024 06:54:20 UTC – Details)




ASIN ‏ : ‎ B0DF7HGTX5
Publisher ‏ : ‎ Independently published (August 25, 2024)
Language ‏ : ‎ English
Paperback ‏ : ‎ 364 pages
ISBN-13 ‏ : ‎ 979-8336893090
Item Weight ‏ : ‎ 1.37 pounds
Dimensions ‏ : ‎ 6 x 0.82 x 9 inches


In today’s fast-paced business environment, organizations rely heavily on their IT services to operate efficiently and effectively. That’s why having a solid IT Service Management (ITSM) playbook is crucial for any organization looking to streamline their IT processes and maximize productivity.

In this post, we will dive into the concepts, strategies, and practical implementation of ITSM using ServiceNow, a leading ITSM platform. We will explore key principles, best practices, and tips for successful ITSM implementation to help you drive business value and deliver exceptional customer experiences.

Whether you are new to ITSM or looking to enhance your existing IT service capabilities, this playbook will provide you with valuable insights and actionable steps to optimize your IT operations and align them with your business goals. Stay tuned for a comprehensive guide on how to leverage ServiceNow ITSM for better service delivery and improved business outcomes.
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