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Publisher ‏ : ‎ Palgrave Macmillan; 2008th edition (February 1, 2008)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 290 pages
ISBN-10 ‏ : ‎ 0230521851
ISBN-13 ‏ : ‎ 978-0230521858
Item Weight ‏ : ‎ 1.3 pounds
Dimensions ‏ : ‎ 6 x 1 x 10 inches

Offshore Outsourcing of IT Work: Client and Supplier Perspectives (Technology, Work and Globalization)

In today’s increasingly globalized world, offshore outsourcing of IT work has become a common practice for many organizations. This trend has been driven by the desire to reduce costs, access specialized skills, and increase efficiency. However, the practice of outsourcing IT work to offshore suppliers comes with its own set of challenges and opportunities for both clients and suppliers.

From the client’s perspective, offshore outsourcing can offer significant cost savings compared to hiring in-house IT professionals. By outsourcing IT work to suppliers in countries with lower labor costs, clients can access specialized skills and expertise at a fraction of the cost. This can result in increased efficiency, faster project delivery, and improved competitiveness in the marketplace.

On the other hand, offshore outsourcing also presents challenges for clients, including communication barriers, cultural differences, and concerns about data security and intellectual property protection. Clients must carefully select offshore suppliers and establish clear communication channels to ensure that projects are completed on time and within budget.

From the supplier’s perspective, offshore outsourcing can provide opportunities for growth and expansion into new markets. By partnering with clients from different countries, suppliers can gain access to new technologies, best practices, and business opportunities. This can help suppliers diversify their client base and increase their revenue streams.

However, suppliers also face challenges when engaging in offshore outsourcing, such as language barriers, time zone differences, and quality control issues. Suppliers must invest in training their employees, adopting best practices, and implementing robust security measures to ensure that they meet the expectations of their clients.

In conclusion, offshore outsourcing of IT work offers both opportunities and challenges for clients and suppliers. By understanding the perspectives of both parties and addressing potential issues proactively, organizations can successfully leverage offshore outsourcing to achieve their business goals and drive innovation in the global marketplace.
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