Outsourcing: A Guide To…Selecting the Correct Business Unit…Negotiating the Contract…Maintaining Control of the Process


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Publisher ‏ : ‎ John Wiley & Sons Inc; 1st edition (January 1, 1998)
Language ‏ : ‎ English
Paperback ‏ : ‎ 384 pages
ISBN-10 ‏ : ‎ 0471252689
ISBN-13 ‏ : ‎ 978-0471252689
Item Weight ‏ : ‎ 1.25 pounds
Dimensions ‏ : ‎ 6.5 x 1.25 x 9.5 inches


Outsourcing: A Guide To Selecting the Correct Business Unit, Negotiating the Contract, and Maintaining Control of the Process

Outsourcing has become a popular strategy for businesses looking to streamline their operations, reduce costs, and focus on their core competencies. However, successfully outsourcing a business function requires careful planning, selection of the right business unit, negotiation of a solid contract, and maintaining control of the process.

Selecting the Correct Business Unit:
When deciding to outsource a business function, it is crucial to carefully consider which business unit will be responsible for overseeing the outsourced activities. This unit should have a clear understanding of the outsourcing objectives, experience in managing vendor relationships, and the necessary resources to monitor and evaluate the outsourced work.

Negotiating the Contract:
A well-written contract is essential to a successful outsourcing relationship. The contract should clearly outline the scope of work, performance metrics, deadlines, payment terms, and dispute resolution procedures. Both parties should negotiate the terms of the contract in good faith, ensuring that the agreement is fair and mutually beneficial.

Maintaining Control of the Process:
Even though the outsourced activities are being performed by a third-party vendor, it is still important for the business to maintain control of the process. Regular communication with the vendor, monitoring of performance metrics, and periodic audits of the outsourced work can help ensure that the vendor is meeting expectations and delivering quality results.

In conclusion, outsourcing can be a valuable tool for businesses looking to improve efficiency and reduce costs. By carefully selecting the correct business unit, negotiating a solid contract, and maintaining control of the process, businesses can successfully outsource their operations and achieve their strategic objectives.
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