Reinventing ITIL® in the Age of DevOps: Innovative Techniques to Make Processes Agile and Relevant


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(as of Dec 04,2024 21:08:15 UTC – Details)




ASIN ‏ : ‎ B07FZ1G2KR
Publisher ‏ : ‎ Apress; 1st ed. edition (December 12, 2018)
Publication date ‏ : ‎ December 12, 2018
Language ‏ : ‎ English
File size ‏ : ‎ 12825 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Not Enabled
Print length ‏ : ‎ 412 pages


In the fast-paced world of technology, traditional ITIL® practices may sometimes seem outdated and rigid, especially when compared to the flexibility and speed of DevOps. However, there are ways to reinvent ITIL® to make it more agile and relevant in the age of DevOps.

One innovative technique to make ITIL® processes more agile is by incorporating DevOps principles into the framework. By focusing on collaboration, automation, and continuous improvement, ITIL® can be adapted to better support the rapid pace of DevOps deployments.

Another way to make ITIL® more relevant in the age of DevOps is by embracing a more customer-centric approach. By shifting the focus from internal processes to customer needs and experiences, ITIL® can better align with the customer-centric mindset of DevOps.

Additionally, leveraging tools and technologies that support automation and integration can help streamline ITIL® processes and make them more responsive to the demands of DevOps.

Overall, by incorporating DevOps principles, adopting a customer-centric approach, and leveraging automation and integration tools, ITIL® can be reinvented to be more agile and relevant in the age of DevOps. By embracing these innovative techniques, organizations can ensure that their ITIL® practices remain effective and efficient in today’s rapidly evolving technology landscape.
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