Salesforce Administrator Interview Questions and Answers: Experience 0-2 Year (Latest Edition: Spring 23)

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(as of Dec 18,2024 02:14:53 UTC – Details)

ASIN ‏ : ‎ B0BTMNTPPS
Publication date ‏ : ‎ January 31, 2023
Language ‏ : ‎ English
File size ‏ : ‎ 876 KB
Simultaneous device usage ‏ : ‎ Unlimited
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Enabled
Print length ‏ : ‎ 65 pages

Are you preparing for a Salesforce Administrator interview with 0-2 years of experience? Look no further! In this latest edition for Spring 23, we have compiled a list of commonly asked questions and their answers to help you ace your interview:

1. What is Salesforce and why is it used?
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service activities. It is used to streamline processes, improve data management, and enhance customer relationships.

2. Can you explain the difference between a role and a profile in Salesforce?
A role in Salesforce defines the level of access a user has to records, while a profile defines the permissions and settings that determine what a user can do within the system.

3. How do you create a custom object in Salesforce?
To create a custom object in Salesforce, navigate to Setup, then select Object Manager. Click on Create, then select Custom Object. Fill in the required details such as Object Name, Record Name, and Object Description, and click Save.

4. What is a validation rule in Salesforce and how is it used?
A validation rule in Salesforce is used to ensure that data entered into a record meets certain criteria before it is saved. It helps maintain data accuracy and consistency within the system.

5. How do you create a report in Salesforce?
To create a report in Salesforce, navigate to the Reports tab and click on New Report. Select the type of report you want to create, choose the report format, and add any necessary filters or groupings. Click Run Report to view the results.

6. What is a workflow rule in Salesforce and how does it work?
A workflow rule in Salesforce is used to automate standard internal procedures and processes to save time across the organization. It consists of criteria that, when met, trigger specified actions such as sending email alerts, updating fields, or creating tasks.

7. Can you explain the difference between a lookup relationship and a master-detail relationship in Salesforce?
A lookup relationship in Salesforce allows you to create a link between two objects without affecting the deletion of records, while a master-detail relationship creates a parent-child relationship between two objects and has a cascading effect on record deletion.

8. How do you import data into Salesforce?
You can import data into Salesforce using the Data Import Wizard or Data Loader. Simply select the object you want to import data into, map the fields from your data source to Salesforce fields, and follow the prompts to complete the import process.

We hope these questions and answers help you prepare for your Salesforce Administrator interview and showcase your skills and knowledge effectively. Good luck!
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