Service Management: Operations, Strategy,- hardcover, 9780073122588, Fitzsimmons

Service Management: Operations, Strategy,- hardcover, 9780073122588, Fitzsimmons

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Service Management is a crucial aspect of any business, as it involves the coordination and management of all activities involved in delivering a service to customers. In this comprehensive book, titled “Service Management: Operations, Strategy,” readers will gain valuable insights into the key principles and strategies for effectively managing service operations.

Authored by Fitzsimmons, this hardcover book provides a detailed overview of service management, covering topics such as service strategy, service design, service delivery, and service improvement. With the ISBN 9780073122588, this book is a must-have resource for anyone involved in service management or interested in learning more about this essential business function.

Whether you are a seasoned professional looking to enhance your knowledge or a student seeking a comprehensive guide to service management, this book is a valuable resource that will help you understand the complexities and challenges of managing service operations effectively. Order your copy today and take your service management skills to the next level!
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