Service Management: Operations, Strategy, Information Technology w/Student CD

Service Management: Operations, Strategy, Information Technology w/Student CD

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Service Management: Operations, Strategy, Information Technology w/Student CD

In the fast-paced world of service management, having a comprehensive understanding of operations, strategy, and information technology is crucial for success. This textbook, complete with a student CD, provides a comprehensive overview of these key areas and how they intersect to create efficient and effective service delivery.

From understanding the intricacies of service operations to developing a strategic approach to service management, this book covers all the essential topics for students aspiring to excel in this field. The included CD offers additional resources, case studies, and interactive exercises to enhance learning and reinforce key concepts.

Whether you’re a student studying service management or a professional looking to expand your knowledge, this book is a valuable resource for anyone looking to improve their skills and understanding of service management. Get your copy today and take your service management skills to the next level!
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