AI Customer Support Agent
Fully automated 24/7 customer support using RAG + LLMs: answer FAQs, troubleshoot issues, process returns, and escalate complex tickets with context handoff.
- Multilingual support (50+ languages)
- Integrations: Zendesk, Intercom, Salesforce
- Document retrieval from knowledge base (RAG)
- Sentiment-aware responses & escalation
- Analytics: resolution rate, CSAT impact
- Cut support costs by 70%
- Instant responses (sub-second)
- 80%+ ticket deflection from humans
- Always-on coverage across timezones