Process Mining Deep Dive

Deep-dive process analytics: auto-discover process maps from ERP, CRM, and BPM event logs; conformance checking per transaction; bottleneck and rework hotspot analysis with cycle-time and handover waste; RPA opportunity scoring per step; executive KPI dashboard.

• Auto-discover process maps from ERP, CRM, and BPM event logs including SAP, Oracle, Salesforce, Jira, and ServiceNow
• Conformance checking — compare actual behaviour against the ideal process path with deviation scoring per transaction
• Bottleneck, rework, and hotspot analysis — queue time, cycle time, and handover waste per step
• RPA opportunity score per step — suggests which steps to auto-route with effort estimate
• Executive dashboard with process KPIs, SLA drift, and cost-per-transaction trend

• Identify hidden bottlenecks invisible in manual process reviews
• Quantify RPA and automation ROI before writing a single script
• Reduce end-to-end cycle time by 20 to 40 percent on average
• Continuous monitoring catches process drift after go-live rather than at the next quarter review