Outsourced IT Helpdesk (Tier 1-2)

White-label or co-branded IT helpdesk. Certified technicians handle password resets, software issues, hardware troubleshooting, onboarding.

• Unlimited tickets (phone, chat, email)
• CompTIA A+ certified technicians
• Under 5-min first response
• Escalation for complex issues
• Your environment knowledge base
• SLA-backed response times

• 24/7 support without hiring
• Under 5-min response
• Scales for onboarding surges
• Detailed ticket analytics