PagerDuty — Digital Operations and Incident Management Platform
PagerDuty is the leading digital operations management platform that helps organizations detect, triage, and resolve incidents affecting their digital services. Processing over 15 million incidents per year for 25,000+ customers including Salesforce, Shopify, and Netflix, PagerDuty correlates alerts from 700+ monitoring tools, routes them to the right on-call engineer, and orchestrates response workflows. Its AI-powered AIOps engine reduces alert noise by 98% through event grouping and contextual enrichment. PagerDuty's platform includes Incident Management, On-Call Scheduling, Automation Actions, and Analytics that measure MTTR, incident frequency, and operational health.
Features
✦Intelligent alert grouping: AI correlates 98% of noise into actionable incidents
✦700+ integrations: Datadog, New Relic, AWS CloudWatch, Prometheus, Slack, and more
✦On-call scheduling: automated rotations, escalation policies, and fatigue management
✦Automated response: trigger runbooks, restart services, or scale infrastructure from incidents
✦Incident analytics: MTTR trends, incident frequency, and team performance dashboards
✦Post-incident reviews: blameless post-mortem templates with timeline reconstruction
Let's discuss how PagerDuty — Digital Operations and Incident Management Platform can transform your business. 364 E Main St STE 1008, Middletown, DE 19709 · +1 302 464 0950