AI Real-Time Copilot for Support
Real-time AI copilot for support agents: suggests answers, retrieves knowledge, drafts responses, and detects escalation signals mid-conversation. Reduce AHT by 30%.
Key Features
- Real-time response suggestions
- Knowledge retrieval from KB and CRM
- Auto-draft responses in agent tone
- Escalation signal detection
- Sentiment-guided reply adjustment
- Multi-language support in real-time
- Integration with Zendesk, Intercom, Freshworks
Benefits
- Reduce average handle time by 30%
- New agents perform like veterans instantly
- Consistent quality across all responses
- Escalation detection prevents CSAT drops
Pricing
Basic: $59/user/mo | Pro: $99/user/mo | Enterprise: $149/user/mo
Get Started
Contact us to get started with AI Real-Time Copilot for Support:
📞 +1 302 464 0950
✉ kleber@ziontechgroup.com
📍 364 E Main St STE 1008, Middletown, DE 19709
🌐 ziontechgroup.com