HelpDesk Lite — Simple Ticketing
Lightweight help desk: ticket management, knowledge base, SLA tracking, canned responses. No bloat.
Key Features
- Ticket request management
- Multi-channel (email
- portal
- chat)
- Knowledge base and canned responses
Benefits
- Simple and fast
- not complex
- Multi-channel in one inbox
- Canned responses speed up agents
- CSAT surveys measure quality
Pricing Options
Enterprise
$45/agent/mo/mo