ROI and manual-cost calculator
Estimate current manual workload cost; this is not measured savings or a return-on-investment guarantee.
Open toolSLA downtime and credit calculator
Test assumptions before expanding a pilot: estimate manual effort, check SLA arithmetic and review ten governance controls. These tools run locally and do not send your inputs.
Separate allowed downtime, excess downtime, hourly credit and illustrative total credit under a simple linear rule.
Illustrative result
Related planning paths
SLA downtime and credit calculator
Separate allowed downtime, excess downtime, hourly credit and illustrative total credit under a simple linear rule.
Open toolAI governance self-assessment
Record ten self-reported controls; a checklist score is not an audit, certification or implementation approval.
Open toolWorked SLA example: downtime and credits
Use this synthetic scenario to check the calculator, not to establish a contractual entitlement.
30 days · 99.9% uptime · USD 1,000 period fee · 5% credit per excess hour · 1 hour actual downtime.
- Allowed downtime (hours)
- 0.72
- Excess downtime (hours)
- 0.28
- Credit per excess hour (USD)
- 50
- Illustrative total credit (USD)
- 14
How to reproduce this example
- Enter the five synthetic inputs above.
- Calculate and compare the four results below.
- Try 0.5 hours actual downtime, then a 100% uptime target.
- Try a blank or invalid value and confirm an error, then restore valid inputs.
At 0.5 hours actual downtime, total credit is zero. At 100% uptime with 1 hour downtime, total credit is USD 50.
This simple linear model has no caps, tiers, exclusions or taxes. The fee must cover the same period as the downtime. Review the actual agreement; this is neither a quote nor legal advice.