SYRACUSE, N.Y. — KeyBank (NYSE: KEY) has named Ronald Klein, Jr. retail leader for its Central New York market. Based in Syracuse, he will lead sales, service, and talent-development efforts at all of KeyBank’s branches in the Central New York region, the bank said. Klein will also work with KeyBank’s line of business leaders in […]
SYRACUSE, N.Y. — KeyBank (NYSE: KEY) has named Ronald Klein, Jr. retail leader for its Central New York market.
Based in Syracuse, he will lead sales, service, and talent-development efforts at all of KeyBank’s branches in the Central New York region, the bank said. Klein will also work with KeyBank’s line of business leaders in the market to support business development and growth.
It is a new position at the bank, a KeyBank spokesperson tells CNYBJ in an email. Klein reports to Stephen Fournier, president of the Central New York market and regional retail leader, the bank added.
Klein joined KeyBank in 2018 as an area retail leader (ARL) and was promoted to senior ARL in 2021. He has 34 years of banking experience — 14 in retail and 20 in consumer lending and mortgage.
During his time at KeyBank, Klein has mentored several ARLs across its footprint and has developed and promoted nine branch managers to different lines of business.
Prior to joining Key, Klein held leadership roles with HSBC, First Niagara Bank, Citi, Berkshire Bank, and Citizens Bank. He also works with students in the Martin J. Whitman School of Management at Syracuse University and also mentors student-athletes.
Cleveland, Ohio–based KeyBank operates branch locations throughout Central and Upstate New York. It is ranked No. 2 in deposit market share in the 16-county CNY area.
KeyBank has recently announced the appointment of Brian Klein as the retail leader for the Central New York market. In his new role, Klein will be responsible for overseeing the bank’s retail branch network in the region and driving growth and customer experience initiatives.
Klein brings with him over 20 years of experience in the banking industry, having held various leadership positions in retail banking, wealth management, and business banking. He is known for his strategic mindset, strong leadership skills, and dedication to delivering exceptional customer service.
In a statement regarding his new role, Klein expressed his excitement to lead KeyBank’s retail operations in the Central New York market and to work closely with the team to further enhance the bank’s presence and impact in the region.
KeyBank is confident that Klein’s expertise and vision will help drive the bank’s retail business forward and solidify its position as a leading financial institution in Central New York. Congratulations to Brian Klein on his new appointment!
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