Drivers in Avon, Ohio, faced significant vehicle issues after fueling at a Circle K gas station on Chester Road. The business acknowledged that unleaded fuel was put into diesel tanks and diesel into unleaded storage tanks due to a cross-contamination fault. According to reports, the confusion happened on Sunday, January 19. Numerous consumers inadvertently put the incorrect kind of fuel in their cars, which led to expensive repairs and technical issues.
Driver Reports of Damage
Shortly after filling, Jeep owner Scott Bauchmoyer informed WOIO that his vehicle broke down. “The car just began sputtering as I got in to start it up. A huge puff of white smoke appeared, and lights began to flash,” Bauchmoyer remarked.
After Bauchmoyer’s car was hauled to a dealership, workers found diesel fuel in the fuel lines and tank. He spent $1,100 on repairs, not including towing or a rented car. A Ford F350 driver who was also impacted reported serious damage. The vehicle is currently in the shop for repairs after being fuelled with unleaded fuel rather than diesel.
Circle K’s Response
Circle K admitted the mistake and called it a “cross drop,” in which fuels were sent to the incorrect subterranean storage tanks. After discovering the problem, the business promptly turned off the pumps at the site.
When Circle K said, “We guarantee and stand by the quality of our fuels. However, issues sometimes arise, and customers should report them as soon as possible to us for review by our claims department.” Since then, the business has replenished the impacted fuel and started up at the station again. Circle K is helping 14 clients with repair reimbursements and filing their claims.
Claims Process and Customer Support
Circle K advised impacted consumers to call 1-855-276-1947, their toll-free customer support number. “We will help them through the claims process, including the necessary documentation,” the business stated. “After reviewing and verifying the claim, we’ll reimburse customers for any repairs or associated costs related to this issue.”
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Gas-Diesel Mix-Up At Circle K: What Went Wrong At Avon Petrol Pump?
Recently, customers at the Avon Circle K petrol pump were shocked to discover that their vehicles had been filled with the wrong fuel. Instead of gasoline, some cars were filled with diesel, causing major damage to the engines.
The mix-up has left many customers frustrated and wondering how such a mistake could happen at a reputable gas station like Circle K. The company has issued an apology and is working to rectify the situation by offering refunds and covering repair costs for affected vehicles.
So what went wrong at the Avon petrol pump? Was it a simple human error or a more systemic issue with the fueling process? Customers are demanding answers and assurances that this will not happen again in the future.
As investigations continue, it is important for petrol stations like Circle K to prioritize safety and quality control measures to prevent similar incidents from occurring. In the meantime, customers are urged to double-check the type of fuel being dispensed into their vehicles to avoid any costly mistakes.
Tags:
Circle K, Avon petrol pump, gas diesel mix-up, fuel station mishap, petrol pump error, fuel mix-up investigation, Circle K incident, Avon gas station, fuel pump mistake.
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