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Tag: Benefit

  • How Outsourcing Your Help Desk Can Benefit Your Business

    How Outsourcing Your Help Desk Can Benefit Your Business


    Outsourcing your help desk can be a great decision for your business. By partnering with a third-party service provider, you can benefit from a range of advantages that can help improve the efficiency and effectiveness of your customer support operations.

    One of the main benefits of outsourcing your help desk is cost savings. By outsourcing, you can avoid the costs associated with hiring and training in-house support staff, as well as the expenses of setting up and maintaining a dedicated help desk infrastructure. Instead, you can rely on the expertise and resources of an experienced outsourcing provider, who can help you streamline your help desk operations and reduce your overall costs.

    Another key advantage of outsourcing your help desk is access to a team of skilled professionals. Outsourcing providers typically have a team of experienced support agents who are trained to handle a wide range of customer inquiries and issues. This means that you can benefit from the expertise of a dedicated team of professionals who can provide high-quality support to your customers, helping to improve customer satisfaction and retention rates.

    Outsourcing your help desk can also help you improve the scalability and flexibility of your customer support operations. By partnering with an outsourcing provider, you can easily scale your support operations up or down based on your business needs, without having to worry about hiring or training new staff. This can help you better manage fluctuations in customer demand and ensure that you can provide timely and effective support to your customers at all times.

    Furthermore, outsourcing your help desk can also help you improve the overall efficiency and effectiveness of your customer support operations. By working with an experienced outsourcing provider, you can benefit from their advanced technology and tools, which can help streamline your help desk processes and improve the speed and accuracy of your support services. This can help you resolve customer issues more quickly and effectively, leading to higher levels of customer satisfaction and loyalty.

    In conclusion, outsourcing your help desk can offer a range of benefits for your business, including cost savings, access to skilled professionals, improved scalability and flexibility, and increased efficiency and effectiveness. By partnering with an experienced outsourcing provider, you can enhance your customer support operations and provide a higher level of service to your customers, helping to drive business growth and success.

  • How IT Outsourcing Can Benefit Your Business Growth

    How IT Outsourcing Can Benefit Your Business Growth


    In today’s fast-paced business world, companies are constantly looking for ways to improve efficiency, reduce costs, and stay ahead of the competition. One way many businesses are achieving these goals is through IT outsourcing. IT outsourcing has become increasingly popular in recent years as a way for companies to access specialized expertise, reduce operational costs, and focus on their core competencies.

    There are many ways in which IT outsourcing can benefit your business growth. First and foremost, outsourcing IT services allows companies to tap into a global pool of talent. By working with an outsourcing partner, businesses can access specialized skills and expertise that may not be available in-house. This can help companies to innovate and stay ahead of the competition in a rapidly changing technological landscape.

    In addition to accessing specialized skills, outsourcing IT services can also help companies to reduce operational costs. Outsourcing IT functions such as software development, maintenance, and support can be more cost-effective than hiring and training in-house staff. Outsourcing providers often have access to cutting-edge technology and resources, allowing them to deliver high-quality services at a lower cost.

    Furthermore, outsourcing IT services can help companies to improve their focus and efficiency. By entrusting IT tasks to a third-party provider, businesses can free up valuable time and resources to focus on their core competencies. This can lead to increased productivity, streamlined operations, and ultimately, business growth.

    Another key benefit of IT outsourcing is scalability. Outsourcing providers can easily scale their services up or down based on a company’s needs, allowing businesses to adapt quickly to changing market conditions. This flexibility can be especially valuable for growing companies that may not have the resources to support an in-house IT team.

    Overall, IT outsourcing can be a powerful tool for driving business growth. By accessing specialized expertise, reducing costs, improving focus and efficiency, and enabling scalability, companies can leverage outsourcing to stay competitive in today’s fast-paced business environment. If you’re looking to take your business to the next level, consider the benefits of IT outsourcing and how it can help you achieve your growth goals.

  • Why Investing in a Help Desk Can Benefit Your Business in the Long Run

    Why Investing in a Help Desk Can Benefit Your Business in the Long Run


    Investing in a help desk can be a game-changer for your business in the long run. A help desk is a centralized system that manages and resolves customer queries and concerns efficiently. By having a dedicated team to handle customer support, your business can benefit in numerous ways.

    One of the key benefits of investing in a help desk is improved customer satisfaction. When customers have a reliable and responsive channel to reach out to for assistance, they are more likely to have a positive experience with your business. This can lead to increased customer loyalty and repeat business, as satisfied customers are more likely to recommend your products or services to others.

    A help desk can also help streamline your business operations. By centralizing all customer inquiries and support requests in one place, your team can work more efficiently and effectively. This can lead to faster response times, quicker problem resolution, and ultimately, a more satisfied customer base.

    In addition, a help desk can provide valuable insights into customer behavior and preferences. By tracking and analyzing customer interactions, trends, and feedback, you can identify areas for improvement and make informed decisions to enhance your products or services. This data-driven approach can help you stay ahead of the competition and better meet the needs of your customers.

    Furthermore, investing in a help desk can help you scale your business more effectively. As your business grows, so do the number of customer inquiries and support requests. By having a dedicated team and system in place to handle these requests, you can ensure a consistent level of service and support, even as your business expands.

    Overall, investing in a help desk can have a significant impact on the success and growth of your business in the long run. By improving customer satisfaction, streamlining operations, gaining valuable insights, and scaling effectively, a help desk can help you build a strong foundation for long-term success. So, consider investing in a help desk today and reap the benefits for your business in the future.

  • Why Outsourcing Your Help Desk Could Benefit Your Business

    Why Outsourcing Your Help Desk Could Benefit Your Business


    Outsourcing has become a popular trend in the business world, with companies turning to third-party providers to handle various aspects of their operations. One area that many businesses are choosing to outsource is their help desk. By outsourcing their help desk, businesses can benefit in a number of ways.

    First and foremost, outsourcing your help desk can save your business time and money. Setting up an in-house help desk can be expensive, requiring you to invest in equipment, software, and staff training. By outsourcing, you can avoid these costs and pay only for the services you need. This can be particularly beneficial for small businesses with limited resources.

    Outsourcing your help desk can also help improve customer satisfaction. Many outsourcing providers offer round-the-clock support, ensuring that your customers can get assistance whenever they need it. This can help to build customer loyalty and improve your business’s reputation.

    Additionally, outsourcing your help desk can provide access to a team of experts who are experienced in providing customer support. These professionals can handle even the most challenging customer issues, allowing you to focus on other aspects of your business.

    Outsourcing your help desk can also help your business stay competitive. By providing top-notch customer support, you can differentiate your business from competitors and attract more customers.

    Overall, outsourcing your help desk can be a smart move for your business. By saving time and money, improving customer satisfaction, accessing expert support, and staying competitive, outsourcing can help your business thrive in today’s competitive market. Consider outsourcing your help desk today and reap the benefits for your business.

  • How Outsourcing Technical Support Can Benefit Your Business

    How Outsourcing Technical Support Can Benefit Your Business


    Outsourcing technical support has become a popular option for businesses looking to improve their customer service and reduce costs. By hiring a third-party provider to handle technical support issues, companies can benefit in a number of ways.

    One of the key advantages of outsourcing technical support is cost savings. By outsourcing, businesses can avoid the high costs associated with hiring and training in-house technical support staff. This can result in significant savings for companies, particularly smaller businesses with limited resources.

    Outsourcing technical support can also improve efficiency and productivity within a business. By leaving technical support to a dedicated provider, businesses can free up their own employees to focus on core business activities. This can lead to increased productivity and better overall performance.

    Another benefit of outsourcing technical support is access to specialized expertise. Third-party providers often have a team of highly trained and experienced technical support professionals who can quickly and effectively resolve technical issues. This can result in faster response times and better customer satisfaction.

    Outsourcing technical support can also help businesses to stay competitive in the marketplace. By providing excellent technical support services, businesses can enhance their reputation and attract more customers. This can ultimately lead to increased sales and revenue for the company.

    Overall, outsourcing technical support can be a smart decision for businesses looking to improve their customer service, reduce costs, and stay competitive in the marketplace. By leveraging the expertise of a third-party provider, businesses can benefit from improved efficiency, specialized expertise, and cost savings. If you’re looking to take your business to the next level, outsourcing technical support may be the solution you’ve been searching for.

  • Billy Crystal describes pain of losing home in Palisades Fire at FireAid benefit concert: ‘Fell to my knees’


    Billy Crystal, who lost his home in the Palisades Fire, shared a moving message at the LA FireAid Benefit Concert on Thursday night at the Kia Forum.

    Following Green Day’s performance, Crystal took the stage to introduce the show, with proceeds going to a non-profit, supporting displaced families, rebuilding of infrastructure as well as advancing fire protection technologies.

    “Our goal is simple tonight, to raise more money than the Dodgers spent on free agents,” the comedian joked. 

    Billy Crystal, who lost his home in the Palisades Fire, shared a moving message at the LA FireAid Benefit Concert on Thursday night at the Kia Forum. (Getty Images)

    Crystal explained that Steve Ballmer, the owner of the Los Angeles Clippers and the Intuit Dome, would be matching everyone’s donation, $1 for $1, on Thursday night. 

    CALIFORNIA FIRES: ESSENTIAL PHONE NUMBERS FOR LOS ANGELES-AREA RESIDENTS AND HOW YOU CAN HELP THEM

    The first donation of the night was from U2 for $1 million, which Ballmer will be matching, Crystal said.

    “With your help around the country and here in the room, we will laugh again. We are going to listen to music again and we will be okay.”

    — Billy Crystal

    “You’ll be hearing from a number of people who were tragically affected by these fires, and I was one of them. These were the clothes I wore when I fled my house with my wife Janice, like so many of us did, on January 7th. This was all I had. Wore it for a week, plus an N-95 mask.”

    A view of Billy Crystal’s home destroyed in the Palisades Fire. (Photo by MEGA/GC Images)

    Crystal lived in his Palisades home for 46 years. (Photo by MEGA/GC Images)

    “I looked like an evacuee or someone that just robed a 7-11,” Crystal joked.

    Crystal explained that 23 years ago, he took the stage at Madison Square Garden to hold a benefit following 9/11. He explained that he walked out to a grieving audience, holding up posters with pictures of their loved ones asking if anyone had seen them.

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    “And tonight, here I am, talking to all of you in pain, but now I am also one of the hurting thousands, asking, ‘Have you seen my school? Have you seen my church? Have you seen my house? Have you seen my town? Have you seen the 29 people who lost their lives? Have you seen them?’” Crystal said.

    Janice and Billy Crystal evacuated their home on Jan. 7. (Getty Images)

    Crystal explained that following 9/11, he was honoring many first responders and firefighters who lost their lives. 

    “Tonight, we’re here together to thank them and all those who run towards danger while we run to shelter and safety,” Crystal said. 

    BILLY CRYSTAL POSTS ‘WHEN HARRY MET SALLY’ THROWBACK TO CELEBRATE 75TH BIRTHDAY

    He paused to applaud the first responders, with some attending the benefit concert on Thursday night.

    WATCH: Inuit Dome owner details how the FireAid benefit concert came to be

    “When we were finally able to get back to our house in the Palisades, which I lived in for 46 years, like thousands of you, our house now looked like this,” Crystal said, before a photo of the aftermath of the Palisades Fire appeared on the screen. 

    Firefighters watch a helicopter drop water on the Palisades Fire on Jan. 11. (AP Photo/Jae C. Hong)

    Firefighters work from a deck as the Palisades Fire burns a beachfront property in Malibu, Calif.  (AP Photo/Etienne Laurent)

    “I stepped onto the grounds and fell to my knees and I wailed. I had not cried like that since I was 15 years old, and I was told that my father had just died. I remember looking in the mirror back then with my whole life ahead of me thinking, ‘What’s my life gonna be like without him?’”

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    “And now folks, I’m 76-years-old, without a mirror and a lot less life to ponder thinking, ‘What is my life going to be like without our home?’” Crystal asked. 

    “I stepped onto the grounds and fell to my knees and I wailed. I had not cried like that since I was 15 years old, and I was told that my father had just died.”

    — Billy Crystal

    Crystal explained that while visiting the grounds of what used to be his home for 46 years, his daughters ran over with a rock that had “laughter” engraved on it. 

    Billy Crystal said “we will laugh again” following the LA Fires. (Bruce Glikas)

    “Even in your worst pain folks, it’s okay and it’s important to laugh,” he said. “When I held that rock in my hands, this was the only thing that was left, I thought it was a message from 15-year-old me, saying ‘It’s gonna be okay and it will be okay.’ “

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    “With your help around the country and here in the room, we will laugh again. We are going to listen to music again and we will be okay,” Crystal said.

    Janelle Ash is an entertainment writer for Fox News Digital. Story tips can be sent to janelle.ash@fox.com. 



    At the recent FireAid benefit concert, beloved actor and comedian Billy Crystal opened up about the heartbreaking experience of losing his home in the devastating Palisades Fire. The fire, which swept through the area with ferocious intensity, left many families homeless and in despair.

    During his emotional speech at the concert, Crystal described the moment when he received the news that his home had been engulfed in flames. He spoke of the overwhelming feeling of helplessness and disbelief that washed over him, causing him to fall to his knees in despair.

    Despite the immense pain and loss that he and many others have experienced, Crystal remains grateful for the outpouring of support and generosity from the community. He emphasized the importance of coming together in times of crisis and supporting one another through difficult times.

    As he stood on stage at the FireAid benefit concert, Crystal’s words served as a powerful reminder of the resilience and strength of the human spirit in the face of tragedy. His heartfelt message resonated with the audience, inspiring them to lend a helping hand to those in need and to stand in solidarity with those who have lost so much.

    In the wake of such devastation, it is heartwarming to see individuals like Billy Crystal using their platform to raise awareness and support for those affected by the Palisades Fire. Let us all come together to show our compassion and kindness towards those who are struggling to rebuild their lives in the aftermath of this tragedy.

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    Billy Crystal, Palisades Fire, FireAid benefit concert, home loss, pain, emotional devastation, natural disaster, fundraising event

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  • L.A. Wildfire Relief Benefit Concert FireAid Underway in L.A.


    “California, Los Angeles, Altadena, the Palisades — we are in this together,” Green Day’s frontman Billie Joe Armstrong screamed to a sold-out crowd at L.A.’s Kia Forum on Thursday for the FireAid wildfire benefit concert.

    As the first act of the star-studded evening, the iconic rock band kicked off the show with their 2009 track “Last Night on Earth,” bringing out fellow artist Billie Eilish to perform. The group reiterated that everyone was “in this together.”

    Actor and comedian Billy Crystal, who lost his home in the Palisades Fire, took the stage after Green Day to officially welcome the crowd. He spoke about his own experience, telling concertgoers that he was wearing the clothes he evacuated from his home in, which he wore for a week. He announced that all donations of the night would be matched by Clippers owner Steve Ballmer and his wife Connie Snyder, the first of which came from U2, according to Crystal, who donated $1 million dollars.

    Alanis Morissette and Anderson .Paak kept the evening going. Morissette performed her 1998 song “Thank U” with messages of gratitude.

    “As far as I’m concerned, this is one of the greatest nights in Los Angeles city tonight,” Paak told the crowd. The artist also gave the crowd a big surprise in the form of a special appearance of legendary rapper Dr. Dre.

    “This is a magical moment for me. I’ve got so much love, you guys. This summer will be the mark of 40 years that I’ve been in this business. I appreciate all the love you’ve been giving me. I appreciate all the first responders and all the firemen who put their lives on the line. It’s all about love for me today,” the rapper said before jumping into his and Tupac’s iconic 1995 hit “California Love.” The crowd went wild as he performed with .Paak and singer and drummer Sheila E.

    Legendary singer Joni Mitchell serenaded the crowd, the 81-year-old singer making a rare live appearance. The benefit also included words from those directly impacted by the fires, including Dr. Eshele Williams, her sisters and mother from Altadena, with ties to the community dating back to 1948 when their grandmother bought a home in the area. Dr. Williams explained that between the five of them on stage, four lost homes in the fire.

    “We grabbed what we could, pictures, our grandmother’s special clock. We collected our father’s ashes and his flag from serving in the military,” she told the crowd. “We love our community and right now we are all grieving immense loss.”

    Folk rock band Dawes performed a rendition of their 2011 song “Time Spent in Los Angeles.” The group’s frontman Taylor Goldsmith, married to actress Mandy Moore, and its drummer Griffin Goldsmith, his brother, were both directly impacted by the fire. Griffin lost his home in the fire, while Taylor lost his studio, including almost all of their instruments.

    Dawes also brought out Stephen Stills to perform together before facilitating one of the biggest surprises of the night – a reunion between Stills and Graham Nash. The iconic members of Crosby, Stills and Nash performed their 1970 song, “Teach Your Children.”

    “Take care of yourself, take care of one another,” Nash finished.

    A slew of industry figures were spotted at the show already. Apple’s Eddy Cue was spotted with one of the show’s producers, Irving Azoff. Almost Famous filmmaker Cameron Crowe was also seen in the same viewing area. Manager Roger Davies was seen at the Forum venue ahead of client Pink’s performance.

    Live Nation, AEG and the Azoff Company partnered with the Intuit Dome and Kia Forum in Inglewood to host the benefit show, described as an evening of music and solidarity. The concerts are being broadcast by select AMC Theatres, Apple Music and the Apple TV App, Max, iHeartRadio, KTLA+, Netflix/Tudom, Paramount+, Prime Video and the Amazon Music Channel on Twitch, SiriusXM, SoundCloud, Veeps and YouTube, demonstrating how the music business is unifying around the local disaster.

    Proceeds from the concert will go toward a 501(c)(3) created for the event that will focus on rebuilding infrastructure, supporting displaced families and advancing fire prevention technologies and strategies to ensure L.A. is better prepared for fire emergencies.

    FireAid is being produced by Shelli and Irving Azoff and the Azoff family, in conjunction with Live Nation and AEG Presents.

    This post will be updated throughout the show.



    L.A. Wildfire Relief Benefit Concert FireAid Underway in L.A.

    As wildfires continue to ravage parts of Los Angeles, the community has come together to support those affected by hosting the FireAid benefit concert. The concert, held at a local venue, aims to raise funds for wildfire relief efforts and provide support to those who have been displaced or impacted by the fires.

    Featuring performances from local artists and musicians, FireAid promises to be a night of music, unity, and generosity. All proceeds from ticket sales and donations will go directly towards assisting those in need and aiding in recovery efforts.

    The concert is a reminder of the resilience and strength of the L.A. community, coming together in times of crisis to support one another. If you are in the area, be sure to attend FireAid and show your support for those affected by the wildfires. Together, we can make a difference and help rebuild our community. #FireAid #LAWildfireRelief #SupportLA

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  • Watch Live: Los Angeles FireAid benefit concert supporting fire victims



    CBS News 24/7

    Live

    The FireAid benefit concert, the one-night-only event that will bring together 27 musicians, is taking place tonight to help fund efforts to rebuild communities impacted by the Los Angeles wildfires. You can watch the live stream here on CBS News 24/7.

    The wildfires in the L.A. area that started on Jan. 7 killed at least 29 people as they tore through tens of thousands of acres and burned down entire communities. The hardest hit areas included Altadena and Pacific Palisades. Earlier this week, city officials said the clean-up and rebuilding process was underway.

    Contributions made to FireAid “will be distributed under the advisement of the Annenberg Foundation and will be distributed for short-term relief efforts and long-term initiatives to prevent future fire disasters throughout Southern California,” organizers said.

    Here’s everything you need to know about the music event, including how to watch, what artists are performing and how to help the wildfire victims.

    How to watch the FireAid benefit concert

    • What: FireAid Benefit Concert
    • Date: Thursday, Jan. 30, 2025
    • Location: Performances will take place between two Los Angeles venues, the Intuit Dome and the Kia Forum.
    • Time: The show kicks off at 10 p.m. EST/7 p.m. PST at the Kia Forum. At Intuit Dome, the performances begin at 10:30 p.m. EST/7:30 p.m. PST.
    • Online stream: The concert will be streamed across multiple platforms, including for free on CBS News 24/7, available on CBSNews.com, the CBS News app and Paramount+. Select AMC Theatres will also host screenings.

    Note: Streaming plans are subject to change. 

    Who is performing at FireAid

    Intuit Dome 

    • Billie Eilish
    • Earth, Wind & Fire
    • Gracie Abrams
    • Jelly Roll
    • Katy Perry
    • Lady Gaga
    • Lil Baby
    • Olivia Rodrigo
    • Peso Pluma
    • Rod Stewart
    • Stevie Wonder
    • Sting
    • Tate McRae

    Kia Forum 

    • Alanis Morissette 
    • Anderson .Paak
    • John Mayer
    • Dawes
    • Graham Nash
    • Green Day
    • John Fogerty 
    • Joni Mitchell
    • No Doubt
    • P!NK
    • Red Hot Chili Peppers 
    • Stephen Stills
    • Stevie Nicks
    • The Black Crowes

    How to help fire victims

    There are many ways to help victims of the Los Angeles wildfires. The American Red Cross, whom CBS has partnered with, is accepting donations to help communities in need.

    The Los Angeles Fire Department Foundation has also called for donations and World Central Kitchen has mobilized across Southern California to provide sandwiches and water throughout the region.

    Those needing recovery assistance can apply with the Federal Emergency Management Agency at DisasterAssistance.gov.



    Join us tonight for a special benefit concert, Los Angeles FireAid, supporting those affected by the recent wildfires in our community.

    Tune in to watch live performances from some of the biggest names in music, all coming together to raise funds and show support for those who have lost their homes and livelihoods in the fires.

    You can watch the concert live on our website or on our social media channels. Don’t miss this chance to make a difference and enjoy some amazing music at the same time. Together, we can make a difference for our neighbors in need. #LAfireAid #SupportFireVictims.

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  • Rock star withdraws from California wildfire benefit concert day before show


    Dave Matthews will no longer perform at a star-studded benefit concert organized for California wildfire relief or the MusiCares Person of the Year benefit gala this week.

    Matthews, frontman of the Grammy-winning rock band Dave Matthews Band, withdrew from FireAid a day before the concert was scheduled to take place on Thursday, Jan. 30.

    “Due to a critical illness in the family, Dave Matthews is unfortunately unable to perform at the FireAid and MusiCares benefits this week,” a statement posted to the band’s Instagram story Wednesday read.

    At FireAid, Matthews was scheduled to perform alongside John Mayer for the first time.

    The concert — which will occur at the Kia Forum and Intuit Dome — will feature more than two dozen acts. Other notable performers include Billie Eilish, Lady Gaga, Stevie Wonder, Alanis Morissette, P!nk and the Red Hot Chili Peppers.

    All proceeds from FireAid will benefit those affected by the fires. A 501(c)(3) was set up, and contributions to FireAid will be distributed under the Annenberg Foundation, which with FireAid has assembled a small committee to advise.

    On Friday, Matthews was slated to perform at MusiCares’ 2025 Persons of the Year benefit gala honoring the Grateful Dead.

    MusiCares is an organization that helps music professionals who need financial, personal or medical assistance.

    Earlier in the month, the Recording Academy — the people behind the Grammys — and its affiliated MusiCares launched the Los Angeles Fire Relief Effort with a $1 million dollar donation.

    According to a letter sent to members on Jan. 13, thanks to additional contributions, they’ve already distributed $2 million in emergency aid.

    Currently, they’ve raised and pledged more than $4 million in emergency aid to those in the music industry affected by the wildfires.





    Rock star sensation, known for their electrifying performances and chart-topping hits, has shocked fans by announcing their withdrawal from a highly anticipated California wildfire benefit concert. The concert, scheduled to take place tomorrow, was set to raise funds for those affected by the devastating wildfires that have ravaged the state.

    In a statement released by the rock star’s team, it was revealed that due to unforeseen circumstances, they would not be able to perform at the benefit concert. The statement expressed the rock star’s deep regret and apologized to fans who were looking forward to their performance.

    Fans have expressed their disappointment and concern for the rock star, hoping that everything is alright and that they are taking care of themselves. Despite the last-minute change, organizers of the benefit concert are working hard to secure a replacement act to ensure that the show goes on and that funds can still be raised for a worthy cause.

    As fans await further updates on the situation, they are sending their support and understanding to the rock star during this difficult time. Stay tuned for more updates on the benefit concert and any developments regarding the rock star’s withdrawal.

    Tags:

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    • California wildfires
    • Charity event
    • Music industry news
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  • Dave Matthews won’t perform at FireAid or a MusiCares benefit, citing a critical family illness


    LOS ANGELES (AP) — Dave Matthews will no longer perform at FireAid, a star-studded benefit concert organized for Los Angeles-area wildfire relief, or the MusiCares Person of the Year benefit gala this week.

    According to a post shared to the official Dave Matthews Band Instagram account, “due to a critical illness in the family,” Matthews is no longer able to perform at either event.

    A representative for the band told The Associated Press there will be no further comment.

    At FireAid, Matthews was scheduled to perform at the Kia Forum alongside John Mayer for the first time.

    All proceeds from FireAid will benefit those affected by the fires. A 501(c)(3) was set up, and contributions to FireAid will be distributed under the Annenberg Foundation, which with FireAid has assembled a small committee to advise.

    On Friday, Matthews was slated to perform at MusiCares’ 2025 Persons of the Year benefit gala honoring the Grateful Dead.

    MusiCares is an organization that helps music professionals who need financial, personal or medical assistance.

    Earlier in the month, the Recording Academy — the people behind the Grammys — and its affiliated MusiCares launched the Los Angeles Fire Relief Effort with a $1 million dollar donation. According to a letter sent to members on Jan. 13, thanks to additional contributions, they’ve already distributed $2 million in emergency aid. Currently, they’ve raised and pledged more than $4 million in emergency aid to those in the music industry affected by the wildfires.





    It is with a heavy heart that we must announce that Dave Matthews will not be able to perform at FireAid or any MusiCares benefit events in the near future. Due to a critical family illness, Dave is unable to commit to any additional performances at this time.

    We ask for understanding and support during this difficult time for Dave and his family. Our thoughts and prayers are with them as they navigate through this challenging situation.

    Please continue to show your support for FireAid and MusiCares, as these organizations work tirelessly to provide aid and assistance to those in need within the music community.

    Thank you for your understanding.

    Tags:

    Dave Matthews, FireAid, MusiCares, benefit concert, family illness, Dave Matthews Band, music industry support, critical illness, charity event, fundraising concert

    #Dave #Matthews #wont #perform #FireAid #MusiCares #benefit #citing #critical #family #illness

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