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Tag: Culture
Building a Culture of Preparedness: Implementing Business Continuity in Your Organization
In today’s fast-paced and ever-changing business environment, it is crucial for organizations to have a culture of preparedness in order to effectively manage and mitigate risks. One key aspect of this preparedness is implementing a business continuity plan, which is a proactive approach to ensuring that a company can continue operating in the face of unexpected disruptions.A business continuity plan is a comprehensive strategy that outlines how an organization will continue to function during and after a disaster or crisis. This plan typically includes detailed procedures for responding to various scenarios, such as natural disasters, cyber attacks, or supply chain disruptions. By developing and implementing a business continuity plan, organizations can reduce downtime, minimize financial losses, and maintain their reputation and customer trust.
To successfully implement a business continuity plan, organizations must first assess their risks and vulnerabilities. This involves identifying potential threats and their potential impact on the business, as well as evaluating the organization’s current capabilities and resources. By conducting a thorough risk assessment, organizations can prioritize their efforts and focus on the most critical areas of vulnerability.
Once risks have been identified, organizations can begin to develop and implement their business continuity plan. This plan should include clear objectives, roles and responsibilities, communication protocols, and specific procedures for responding to different types of disruptions. It is important to involve key stakeholders from across the organization in the planning process, as their input and expertise can help ensure that the plan is comprehensive and effective.
Training and testing are also essential components of implementing a business continuity plan. Regular training sessions can help employees understand their roles and responsibilities in the event of a crisis, while testing exercises can help identify gaps in the plan and ensure that all procedures are effective. By regularly reviewing and updating the plan, organizations can ensure that it remains relevant and effective in the face of evolving risks and threats.
In conclusion, building a culture of preparedness and implementing a business continuity plan are essential for organizations looking to effectively manage risks and ensure their continued success in the face of unexpected disruptions. By assessing risks, developing a comprehensive plan, and regularly training and testing procedures, organizations can minimize the impact of crises and maintain their ability to serve customers and stakeholders. Investing in business continuity is not only a smart business decision, but also a critical step in safeguarding the future of your organization.
Building a Strong Customer Service Culture in Your Help Desk
Building a strong customer service culture in your help desk is crucial for the success of your business. A positive customer service experience can make or break a customer’s perception of your company, and can have a significant impact on customer retention and loyalty. Here are some tips on how to build a strong customer service culture in your help desk:1. Hire the right people: When building a customer service culture, it is important to hire employees who are not only skilled in technical support, but also have strong communication and interpersonal skills. Look for candidates who are empathetic, patient, and able to handle difficult situations with professionalism and grace.
2. Train and empower your employees: Once you have hired the right people, it is crucial to provide them with the necessary training and support to excel in their roles. This includes technical training on your products and services, as well as customer service training on how to effectively communicate with customers and resolve issues in a timely manner. Empower your employees to make decisions and take ownership of customer interactions, rather than relying on rigid scripts or protocols.
3. Set clear expectations and goals: Clearly define your customer service expectations and goals, and communicate them to your team. This will help ensure that everyone is on the same page and working towards a common objective. Regularly review and track progress towards these goals, and provide feedback and support to help your team succeed.
4. Foster a positive work environment: A positive work environment can have a significant impact on employee morale and performance. Encourage open communication, collaboration, and teamwork among your team members. Recognize and reward employees for their hard work and dedication, and provide opportunities for professional development and growth.
5. Solicit feedback and continuously improve: Customer service is an ongoing process that requires constant evaluation and improvement. Encourage feedback from both customers and employees, and use this feedback to identify areas for improvement and implement changes as needed. Regularly review customer service metrics and KPIs to ensure that you are meeting or exceeding customer expectations.
By following these tips, you can build a strong customer service culture in your help desk that will set your business apart from the competition and help you retain satisfied customers for years to come. Remember, a positive customer service experience can be a powerful tool for building brand loyalty and driving business growth.
Creating a Culture of Preparedness: The Importance of Business Continuity in Modern Business Operations
In today’s rapidly changing world, the need for businesses to be prepared for unexpected disruptions has never been more critical. From natural disasters to cyber attacks, there are countless threats that can derail operations and put a company’s bottom line at risk. That’s why creating a culture of preparedness and prioritizing business continuity has become essential for modern businesses.Business continuity is the process of developing and implementing plans and strategies to ensure that critical business functions can continue in the event of a disruption. This can include everything from having backup systems in place to having clear communication channels established for employees and stakeholders.
One of the key benefits of having a strong business continuity plan in place is the ability to minimize downtime and ensure that operations can resume quickly after a disruption. This can help businesses avoid significant financial losses and maintain customer trust and loyalty.
In addition to protecting the bottom line, a culture of preparedness can also help businesses build resilience and adaptability in the face of adversity. By regularly reviewing and updating business continuity plans, companies can stay ahead of emerging threats and be better equipped to respond effectively when disaster strikes.
Furthermore, having a strong business continuity plan can also be a competitive advantage. In today’s interconnected world, customers and partners expect businesses to have robust systems in place to ensure continuity of operations. By demonstrating a commitment to preparedness, businesses can build trust and credibility with stakeholders and differentiate themselves from competitors.
Creating a culture of preparedness requires buy-in from all levels of the organization, from senior leadership to front-line employees. It involves ongoing training, testing, and communication to ensure that everyone understands their role in the event of a disruption.
Ultimately, investing in business continuity is an investment in the long-term sustainability of a business. By prioritizing preparedness and building a culture of resilience, companies can better navigate the challenges of the modern business landscape and position themselves for success in the face of uncertainty.
Implementing a Business Continuity Culture: Tips for Building a Resilient Organization
In today’s fast-paced and ever-changing business environment, it’s crucial for organizations to have a solid business continuity plan in place. A business continuity plan is a proactive approach that ensures a company can continue to operate in the event of a disruption or disaster. However, simply having a plan on paper is not enough. It’s essential to implement a business continuity culture within the organization to ensure that everyone is prepared and ready to respond effectively in times of crisis.Building a resilient organization starts with creating a culture that values preparedness and resilience. Here are some tips for implementing a business continuity culture within your organization:
1. Leadership commitment: The first step in building a business continuity culture is to have buy-in from top leadership. Senior executives should demonstrate their commitment to business continuity by actively participating in planning and training exercises. When employees see that leadership takes business continuity seriously, they are more likely to follow suit.
2. Employee awareness and training: It’s important to ensure that all employees are aware of the business continuity plan and understand their roles and responsibilities in the event of a disruption. Regular training sessions and drills can help employees feel more confident and prepared to respond effectively in an emergency.
3. Communication: Effective communication is key during a crisis. Make sure that employees know how to access information and updates during an emergency. Consider establishing a dedicated communication channel, such as a hotline or email list, to keep employees informed.
4. Regular testing and review: Business continuity plans should be regularly tested and reviewed to ensure they are up-to-date and effective. Conducting regular drills and exercises can help identify weaknesses in the plan and provide opportunities for improvement.
5. Continuous improvement: Building a business continuity culture is an ongoing process. Encourage employees to provide feedback on the business continuity plan and suggest ways to make it more effective. Continuously review and update the plan to ensure it remains relevant and aligned with the organization’s goals.
By implementing a business continuity culture within your organization, you can build a resilient and prepared workforce that is ready to respond effectively in times of crisis. With strong leadership, employee training, effective communication, regular testing, and continuous improvement, your organization can weather any storm and emerge stronger than ever.
Your Ultimate Guide to Music, Food & Culture
Get Ready for the New Orleans Jazz & Heritage Festival 2025 at the Historic Fair Grounds!
New Orleans, it’s time to mark your calendars! The New Orleans Jazz & Heritage Festival is back and bigger than ever, bringing its signature blend of music, culture, and shopping opportunities with arts & crafts booths and food to the historic Fair Grounds from April 24 to May 4, 2025. This iconic celebration is your chance to immerse yourself in the soul of the Crescent City and experience why it’s the festival the world looks forward to every year.
Unforgettable Music Across Every Stage
From jazz, gospel, and blues to funk, rock, and zydeco, this year’s lineup (see video below) promises something for every music lover. Expect legendary headliners, local gems, and rising stars performing on multiple stages. Stay tuned—we’ll be announcing the full lineup soon, and trust us, you’re going to want to be there.
Food That’s Worth the Trip Alone
Jazz Fest isn’t just about the music—it’s a food lover’s paradise! Savor mouthwatering dishes like crawfish étouffée, beignets, cochon de lait po’boys, and pralines from the best local vendors. Come hungry and leave with a taste of Louisiana you’ll never forget.
Celebrate Culture and Heritage
Discover the rich traditions of New Orleans through captivating art exhibits, craft vendors, and cultural demonstrations. From Mardi Gras Indian performances to African drumming workshops, every corner of the Fair Grounds will buzz with the vibrant energy of our diverse heritage.
Plan Your Visit
Whether you’re a local or planning your first trip to New Orleans, Jazz Fest 2025 is the event of the season. With activities for all ages, there’s no better way to celebrate spring in the city. For accommodations, click here and book your stay today.
Don’t forget to grab your tickets early—this festival sells out fast! When: April 24 – May 4, 2025, Where: Fair Grounds Race Course, New Orleans Tickets: On sale now at nojazzfest.com. Here is this year’s unbelievable line-up of artists.
Since 1970 or so, music lovers from around the globe have made the pilgrimage to New Orleans between April and May each year. Millions of people have flocked to the city over the decades for a festival born around the cultural preservation of music, food, tradition, and community fellowship.
Tag your festival crew, start planning your outfits, and get ready to dance, eat, and celebrate all day long. The New Orleans Jazz & Heritage Festival 2025 awaits you!
Follow us for updates and sneak peeks: #JazzFest2025 #NOLA. See you at the Fair Grounds!
Music, food, and culture are three essential elements that shape our lives and bring us joy. Whether you’re a music enthusiast, a foodie, or a culture connoisseur, this ultimate guide will help you navigate the rich and diverse world of music, food, and culture.Music:
1. Explore different genres: From classical to hip hop, there’s a world of music waiting to be discovered. Take some time to explore different genres and expand your musical horizons.
2. Attend live concerts: There’s nothing quite like the experience of seeing your favorite artist perform live. Check out local concert listings and make a plan to attend a show.
3. Create your own playlists: Curate your own playlists based on your mood, favorite artists, or special occasions. Music has the power to uplift, inspire, and soothe the soul.Food:
1. Try new cuisines: Step out of your comfort zone and try new cuisines from around the world. Whether it’s Indian curry, Japanese sushi, or Mexican tacos, there’s a whole world of flavors waiting to be explored.
2. Cook at home: Experiment with cooking at home and try your hand at recreating your favorite dishes. Cooking can be a fun and creative way to express yourself and connect with loved ones.
3. Support local restaurants: Show support for your local community by dining at neighborhood restaurants and supporting small businesses. You’ll not only enjoy delicious food but also contribute to the local economy.Culture:
1. Visit museums and art galleries: Immerse yourself in the world of art and culture by visiting museums and art galleries. Explore exhibitions, attend events, and learn about different artistic movements.
2. Attend cultural festivals: Experience the vibrancy and diversity of different cultures by attending cultural festivals in your area. From music and dance to food and crafts, there’s something for everyone to enjoy.
3. Read books and watch films: Dive into the world of literature and cinema by reading books and watching films that explore different cultures and perspectives. Expand your worldview and gain a deeper understanding of the world around you.By embracing music, food, and culture, you’ll enrich your life and connect with people from diverse backgrounds. So go ahead, explore, taste, and experience all that the world has to offer.
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#Ultimate #Guide #Music #Food #CultureWCGXKO New Zealand Souvenir Makeup New Zealand Culture Gift New Zealand Trip Gift for New Zealand Lover (New Zealand Bag)
Price: $14.89
(as of Jan 30,2025 16:59:26 UTC – Details)
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Looking for the perfect souvenir to remember your trip to New Zealand? Check out the WCGXKO New Zealand Souvenir Makeup Bag! This unique makeup bag features iconic New Zealand symbols and imagery, making it the perfect gift for any New Zealand lover.Whether you’re looking for a gift for yourself or for a friend who loves New Zealand culture, this makeup bag is sure to be a hit. It’s a practical and stylish way to carry your makeup essentials while showing off your love for New Zealand.
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(as of Jan 29,2025 23:11:54 UTC – Details)
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Are you a fan of Maori tribal culture from New Zealand? Do you appreciate the intricate patterns and symbolism found in Maori artwork? If so, then our new T-shirt design is perfect for you!Introducing our Symbol Pattern Waves Culture Maori Tribal New Zealand T-Shirt. This unique and eye-catching design features traditional Maori symbols and patterns, all set against a backdrop of flowing waves. The bold and vibrant colors are sure to make a statement wherever you go.
Show off your love for Maori culture and New Zealand with this stylish and comfortable T-shirt. Whether you’re exploring the great outdoors or just hanging out with friends, this shirt is a great way to express your appreciation for this rich and vibrant culture.
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In his early-days blitz, President Trump fired the first woman to ever lead a military service branch, signed an order to send active-duty U.S. troops to the border and said he was reinstating, with back pay, former service members who had refused to take Covid vaccinations, a breach of military health rules.
And a portrait of his former senior military adviser, whom Mr. Trump has accused of disloyalty, was swiftly taken down at the Pentagon.
Mr. Trump’s nominee for defense secretary, Pete Hegseth, said at his confirmation hearing last week that the president wanted a military “laser-focused on lethality, meritocracy, warfighting, accountability and readiness.”
It is not starting off that way.
Instead, the military is back where it has historically not wanted to be: in the middle of political and culture wars that could erode bipartisan support and, eventually, the public’s support for a military that is supposed to be apolitical.
The removal of the portrait of Gen. Mark A. Milley, the former chairman of the Joint Chiefs of Staff, from a hallway lined with portraits of others who have had the job, may be the least significant and yet most symbolically important of the White House’s decisions.
Mr. Trump appointed General Milley during his first term. But the general angered him by arguing against deploying active-duty troops to quell protesters in 2020. He also drew the president’s ire when he publicly apologized for walking, in his Army fatigues, across a park near the White House with Mr. Trump after the authorities had used tear gas and rubber bullets to break up a peaceful demonstration.
“There will be troops who believe that Milley represented the firebreak between lawful and unlawful orders,” said Douglas E. Lute, a retired three-star Army general who coordinated operations in Afghanistan, Pakistan and other countries on the National Security Council for Presidents George W. Bush and Barack Obama.
“It’s like lowering the flag to half-mast,” General Lute said. “Not because everybody falls in love with Mark Milley, far from it, but the fact that as the chairman, he believed in doing what was right, and history seems to be showing he was on the right side of decision-making.”
Also gone is the Coast Guard commandant, Admiral Linda L. Fagan, who was the first female uniformed leader of a branch of the armed forces. Among the reasons she was fired was an “excessive focus on diversity, equity and inclusion,” according to a statement from the Homeland Security Department.
Admiral Fagan, who had previously been the service’s second in command, graduated from the Coast Guard Academy in 1985 as part of just the sixth class that included women. She rose through the ranks, serving at sea on an icebreaker and ashore as a marine safety officer.
The admiral was told on the evening of Inauguration Day that she had been fired, as she was waiting to have a photo taken with Mr. Trump at the Commander in Chief Ball, a military official said. Efforts to reach Admiral Fagan for comment have been unsuccessful.
As the new Trump team sweeps into the Pentagon, other senior military officials are bracing to see if they will face similar fates.
Mr. Hegseth, a former Fox News host and a veteran, has criticized the Pentagon leadership for its inclusion efforts and has said that women should not serve in combat roles. Of the nation’s 1.3 million active-duty troops, 230,000 are women, and more than 350,000 are Black.
In his book, “The War on Warriors,” Mr. Hegseth refers to Admiral Lisa Franchetti, the chief of Naval Operations and the first woman to serve on the Joint Chiefs, as “another inexperienced first.”
Admiral Franchetti has served in the Navy for 40 years and commanded aircraft carrier strike groups.
Mr. Hegseth has also called for Gen. Charles Q. Brown Jr., who succeeded General Milley, to be fired. General Brown is a four-star fighter pilot with 130 combat flying hours, and multiple command tours in the Asia Pacific and the Middle East during his four decades of service.
“If you want to figure out a way to decimate the military, start wiping out its leadership,” Admiral Mike Mullen, who was chairman of the Joint Chiefs under President George W. Bush and President Barack Obama, said in an interview.
On Wednesday, the new Defense Department team held its first news conference to announce that it was sending 1,500 active-duty troops to the border to help stop migrants from entering the United States. They will join about 2,500 troops who are already there doing logistical and bureaucratic jobs like vehicle maintenance and data entry.
As part of that new wave, the first of some 500 Marines began arriving near the border south of San Diego on Thursday. But one Marine officer involved in the operation said the mission so far was being “planned on the fly.”
The officer, who spoke on condition of anonymity to avoid any reprisals from senior commanders, characterized this initial phase as largely a photo op aimed to please Mr. Trump, not an attempt to halt a border emergency.
During his first term, Mr. Trump declared a national security emergency at the southern border and ordered thousands of active-duty American troops to deploy there.
Pentagon officials say Mr. Trump’s order is a misuse of a military that is supposed to be training to fight wars. The Posse Comitatus Act, a 146-year-old statute, forbids the use of armed forces for law enforcement purposes on U.S. soil unless Congress or the Constitution expressly authorizes it.
This is the same logic General Milley and other senior national security officials used during the first Trump term when they advised the president not to use the Insurrection Act to deploy active-duty American troops to quell Black Lives Matter protesters.
Each of the armed services was ordered on Tuesday to comply with Mr. Trump’s various directives. The Army, for instance, received about two dozen orders. In each case, Army officials were directed to freeze funding, create a review panel and report back in 30 days on how the Army intends to deal with the directives.
The orders targeted diversity offices and initiatives, transgender issues, climate change and funding for service members to travel to states for abortions or other reproductive health services if they are posted to bases in states where abortion is now banned.
At the Pentagon, one soldier on Wednesday noted that there was a repetitive quality to the new administration’s actions toward the military so far, including sending troops back to the border and promoting white men over women and members of minority groups.
There is even precedent, the soldier said, for taking General Milley’s portrait down. Back in 2019, the Trump White House asked the Navy to hide a destroyer named after Senator John McCain in order to avoid having the ship appear in photographs taken while Mr. Trump was visiting Japan. (Mr. Trump did not like the Arizona senator.)
As of late Wednesday, another portrait of General Milley was still hanging in the Pentagon, several hallways and a floor away from the now empty space where his other portrait once was.
It is of the general when he was the Army chief of staff, a job he left in August 2019, after Mr. Trump promoted him to chairman of the Joint Chiefs of Staff. At the Pentagon, there was some talk about when the new Trump team would notice.
John Ismay contributed reporting.
In a move that has sparked controversy and debate, President Trump recently announced that he will be pulling the military back into the political and culture wars. This decision comes after a series of tweets and statements from the President criticizing the military for being too politically correct and not tough enough.Many are concerned that this move will further polarize an already divided nation and could potentially harm the reputation and effectiveness of the military. Some argue that the military should remain apolitical and focused solely on its mission of national defense.
On the other hand, some supporters of the President believe that bringing the military into the culture wars is necessary to combat what they see as a growing threat from political correctness and social justice movements.
Regardless of where one stands on the issue, it is clear that Trump’s decision to involve the military in the political and culture wars will have far-reaching implications for both the armed forces and the country as a whole. It remains to be seen how this will play out in the coming months and years.
Tags:
- Trump administration
- Military involvement
- Political controversy
- Culture wars
- US politics
- President Trump
- Military intervention
- Political polarization
- Social media backlash
- Current events.
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Starbucks Is Bringing Back Coffeehouse Culture with Free Refills and Ceramic Mugs
Starbucks wants customers to grab a drink, pull up a chair, and stay awhile. Along with new matcha updates and the return of pistachio, patrons now have access to new and returning amenities, which go into effect starting January 27. Starbucks reps say the changes aim to create a more welcoming, community-like feel and promote sustainability.
4 Main Changes to Starbucks’s ‘For Here’ Experience
From ceramic mugs to personalizing your creamer, here’s what you can expect the next time you visit a cafe.
1. The Return of Mugs
Customers will be asked whether their order is for here or to go. All for here orders will be served in a glass, a ceramic mug, or a customer’s reusable cup brought from home—a move to reduce waste and encourage gathering.
Starbucks moved away from in-store drinkware during the COVID-19 pandemic but reintroduced personal reusable cups using a contactless method in late 2020. This marks the first time in five years that in-store orders will be served in a ceramic mug or glass.
Related: The 12 Best Coffee Mugs, Reviewed by BHG
2. Free Refills
If you enjoy your drink in the cafe, you’ll have access to unlimited refills on coffee and tea, either iced or hot. The refill must be from the same visit and excludes Cold Brew and Nitro Cold Brew, Iced Tea Lemonade, flavored Iced Tea, and Starbucks Refreshers. Drinks are only available for a customer’s reusable cup or for here drinkware—meaning, you won’t be able to refill plastic to-go cups.
3. Condiment Bar
Back by popular demand, Starbucks will now allow customers to add their own creamer, milk, and sweeteners to their drinks at its condiment bar. Starbucks encourages you to ask your barista if you don’t see the type of milk or syrup you want. This step helps eliminate waste and gives customers the opportunity to experiment with add-ons.
Related: The Starbucks Spring Grocery Lineup Lets You Re-Create This Café Staple at Home
4. Clean, Safe Environment
The coffeehouse is responding to feedback from customers and employees, who said that comfortable seating and a clean, safe space were of top priority to them. As such, Starbucks implemented a Coffeehouse Code of Conduct: This change prohibits non-customers from loitering in communal spaces like the cafe, patio, or restrooms. The rules also prohibit smoking, vaping, alcohol use, and any type of harassment.
Read the original article on Better Homes & Gardens
Starbucks Is Bringing Back Coffeehouse Culture with Free Refills and Ceramic MugsStarbucks, the beloved coffee chain known for its iconic green logo and delicious beverages, is making a bold move to bring back the coffeehouse culture of old. Starting next month, Starbucks will be offering free refills on all brewed coffee and tea drinks to customers who bring in their own reusable ceramic mug.
This environmentally-friendly initiative not only encourages customers to reduce waste by using a reusable mug, but also harkens back to the days when coffeehouses were a place to linger, socialize, and enjoy multiple cups of coffee in a cozy atmosphere.
In addition to free refills, Starbucks will also be introducing a new line of stylish ceramic mugs for purchase in stores. These mugs are not only aesthetically pleasing, but also help to keep beverages hotter for longer periods of time, allowing customers to truly savor their coffeehouse experience.
So, if you’re looking to slow down, sip on a delicious cup of coffee, and enjoy the company of friends in a relaxed setting, head to your nearest Starbucks and take advantage of their new free refill and ceramic mug offerings. Starbucks is bringing back coffeehouse culture in a big way, and we couldn’t be more excited!
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Starbucks, coffeehouse culture, free refills, ceramic mugs, coffee lovers, specialty coffee, coffee experience, coffeehouse atmosphere, sustainable practices, environmentally friendly, coffeehouse tradition
#Starbucks #Bringing #Coffeehouse #Culture #Free #Refills #Ceramic #Mugs2025 Hot Wheels Premium Pop Culture Kool Kombi Van Mattel 80th Anniversary Car
2025 Hot Wheels Premium Pop Culture Kool Kombi Van Mattel 80th Anniversary Car
Price : 12.99
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Are you a fan of Hot Wheels and collectible cars? Then you won’t want to miss out on the 2025 Hot Wheels Premium Pop Culture Kool Kombi Van, celebrating Mattel’s 80th anniversary in style.This limited edition car features a sleek design inspired by the iconic Kool Kombi Van, with a special twist to commemorate this significant milestone for the company. With its premium detailing and eye-catching color scheme, this car is sure to be a standout in any collection.
Don’t miss your chance to add this special edition Hot Wheels car to your collection and commemorate Mattel’s 80 years of creating iconic toys. Keep an eye out for the 2025 Hot Wheels Premium Pop Culture Kool Kombi Van and make sure to grab yours before they’re gone!
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