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Tag: Duane

  • The Unfair Advantage: Sell with NLP!: Revised Edition by Duane Lakin Ph D: New

    The Unfair Advantage: Sell with NLP!: Revised Edition by Duane Lakin Ph D: New



    The Unfair Advantage: Sell with NLP!: Revised Edition by Duane Lakin Ph D: New

    Price : 18.83

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    Release!

    Are you ready to take your sales game to the next level? Look no further than “The Unfair Advantage: Sell with NLP!” by Duane Lakin Ph D. This revised edition is packed with even more cutting-edge techniques and strategies to help you close deals and crush your sales goals.

    Neuro-Linguistic Programming (NLP) has long been hailed as a powerful tool for persuasion and influence, and in this book, Lakin breaks down how you can use NLP to your advantage in the sales process. From building rapport and understanding your customer’s needs to overcoming objections and sealing the deal, this book covers it all.

    Whether you’re a seasoned sales professional looking to up your game or a newcomer to the world of sales, “The Unfair Advantage: Sell with NLP!” is a must-read. Get your hands on the new release today and start selling like never before.
    #Unfair #Advantage #Sell #NLP #Revised #Edition #Duane #Lakin

  • Cybersecurity [The MIT Press Essential Knowledge series] by Wilson, Duane C. pap

    Cybersecurity [The MIT Press Essential Knowledge series] by Wilson, Duane C. pap



    Cybersecurity [The MIT Press Essential Knowledge series] by Wilson, Duane C. pap

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    erback

    In today’s digital age, cybersecurity is more important than ever. With the constant threat of cyber attacks and data breaches, it’s crucial to understand how to protect yourself and your information online. That’s where “Cybersecurity” by Duane C. Wilson comes in.

    Part of The MIT Press Essential Knowledge series, this paperback book provides a comprehensive overview of cybersecurity, covering everything from the basics of encryption and authentication to the latest trends in cybercrime. Wilson breaks down complex concepts into easy-to-understand language, making it accessible to readers of all backgrounds.

    Whether you’re a cybersecurity professional looking to expand your knowledge or a casual internet user wanting to stay safe online, “Cybersecurity” is a must-read. Pick up a copy today and arm yourself with the information you need to navigate the digital world securely.
    #Cybersecurity #MIT #Press #Essential #Knowledge #series #Wilson #Duane #pap, Cybersecurity

  • CUDA for Engineers: An – Paperback, by Storti Duane; Yurtoglu – Very Good

    CUDA for Engineers: An – Paperback, by Storti Duane; Yurtoglu – Very Good



    CUDA for Engineers: An – Paperback, by Storti Duane; Yurtoglu – Very Good

    Price : 23.00

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    Are you an engineer looking to improve your skills in CUDA programming? Look no further than “CUDA for Engineers: An – Paperback” by Storti Duane and Yurtoglu. This book offers a comprehensive guide to mastering CUDA, a parallel computing platform and application programming interface model created by Nvidia.

    With this book, you’ll learn the ins and outs of CUDA programming, from basic concepts to advanced techniques. Whether you’re a beginner or an experienced programmer, this book will help you take your skills to the next level.

    Featuring clear explanations, practical examples, and hands-on exercises, “CUDA for Engineers: An – Paperback” is an invaluable resource for engineers looking to harness the power of parallel computing. Get your copy today and start unlocking the full potential of CUDA!
    #CUDA #Engineers #Paperback #Storti #Duane #Yurtoglu #Good

  • Call Center Operation: Design, Operation, and Maintenance by Sharp, Duane

    Call Center Operation: Design, Operation, and Maintenance by Sharp, Duane



    Call Center Operation: Design, Operation, and Maintenance by Sharp, Duane

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    In this post, we will explore the intricacies of call center operation, from its initial design to its day-to-day maintenance. Written by industry expert Duane Sharp, this comprehensive guide covers everything you need to know to run a successful call center operation.

    The book starts by delving into the design phase, where Sharp provides valuable insights on how to create an efficient and effective call center layout. From determining the optimal number of workstations to designing a call flow that maximizes agent productivity, Sharp offers practical advice based on years of experience in the industry.

    Once the call center is up and running, Sharp shifts his focus to the operation phase. He discusses best practices for managing call center agents, monitoring performance metrics, and implementing quality assurance programs. Whether you’re a seasoned call center manager or a newcomer to the industry, Sharp’s tips and strategies will help you optimize your operation and deliver exceptional customer service.

    Finally, the book concludes with a section on maintenance, where Sharp shares tips for troubleshooting common call center issues and ensuring that your operation runs smoothly. From handling technical glitches to managing employee burnout, Sharp provides practical solutions to keep your call center running at its best.

    Overall, “Call Center Operation: Design, Operation, and Maintenance” is a must-read for anyone involved in the management of a call center. With its comprehensive coverage of all aspects of call center operation, this book is sure to become an invaluable resource for call center professionals everywhere.
    #Call #Center #Operation #Design #Operation #Maintenance #Sharp #Duane

  • Call Center Operation : Design, Operation, and Maintenance Duane

    Call Center Operation : Design, Operation, and Maintenance Duane



    Call Center Operation : Design, Operation, and Maintenance Duane

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    Call centers are an essential part of many businesses, providing a direct line of communication between customers and companies. In order to effectively run a call center operation, it is important to consider the design, operation, and maintenance of the center.

    Designing a call center involves creating an efficient layout that allows for easy communication between agents and customers. This includes setting up workstations with the necessary equipment, such as phones, computers, and headsets, as well as implementing a call routing system that directs calls to the appropriate agent based on the customer’s needs.

    In terms of operation, it is crucial to have well-trained agents who are knowledgeable about the products or services being offered. Agents should also be equipped with the tools and resources needed to handle customer inquiries and resolve issues in a timely manner. Monitoring and analyzing call center performance metrics, such as average call time and customer satisfaction ratings, can help identify areas for improvement and ensure the operation is running smoothly.

    Maintenance of a call center involves regularly updating equipment and software, as well as conducting training sessions to keep agents up-to-date on company policies and procedures. It is also important to regularly review and update call scripts and training materials to ensure consistency in customer interactions.

    Overall, a well-designed, efficiently operated, and properly maintained call center operation can help businesses provide excellent customer service and support, leading to increased customer satisfaction and loyalty.
    #Call #Center #Operation #Design #Operation #Maintenance #Duane

  • CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE By Duane Sharp *Mint*

    CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE By Duane Sharp *Mint*



    CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE By Duane Sharp *Mint*

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    CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE By Duane Sharp Mint

    Are you looking to optimize the efficiency of your call center operation? Look no further than Duane Sharp’s comprehensive guide on call center design, operation, and maintenance. With years of experience in the industry, Sharp provides valuable insights and practical tips to help you streamline your call center processes and enhance customer satisfaction.

    From designing a call center layout that promotes productivity to implementing effective call routing strategies, this book covers all aspects of call center management. Sharp also delves into the importance of ongoing maintenance and continuous improvement to ensure your call center operates at peak performance.

    Whether you’re a call center manager looking to improve your team’s performance or a business owner seeking to enhance customer service, CALL CENTER OPERATION: DESIGN, OPERATION, AND MAINTENANCE is a must-read. Get your copy today and take your call center operation to the next level.

    #CALL #CENTER #OPERATION #DESIGN #OPERATION #MAINTENANCE #Duane #Sharp #Mint

  • Call Center Operation : Design, Operation, and Maintenance Duane

    Call Center Operation : Design, Operation, and Maintenance Duane



    Call Center Operation : Design, Operation, and Maintenance Duane

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    Call Center Operation: Design, Operation, and Maintenance

    In today’s fast-paced business environment, call centers play a crucial role in ensuring customer satisfaction and maintaining business operations. From handling customer inquiries to providing technical support, call centers are an integral part of any organization’s customer service strategy.

    Designing a call center operation requires careful planning and consideration of various factors such as the size of the operation, the volume of calls expected, and the level of service required. It is essential to have a clear understanding of the goals and objectives of the call center operation in order to design an efficient and effective system.

    Once the call center operation is designed, it is important to ensure that it is operated smoothly and efficiently. This involves training staff, monitoring performance, and implementing quality assurance measures to ensure that customer inquiries are handled promptly and accurately.

    Maintenance of the call center operation is also critical to its success. Regular monitoring and evaluation of the system can help identify areas for improvement and ensure that the operation is meeting its goals. It is important to stay up-to-date with the latest technology and trends in call center operations to ensure that the operation remains competitive and efficient.

    Overall, designing, operating, and maintaining a call center operation requires careful planning, attention to detail, and a commitment to customer satisfaction. By following best practices and staying proactive in managing the operation, organizations can ensure that their call center operation is a valuable asset to their business.
    #Call #Center #Operation #Design #Operation #Maintenance #Duane

  • Call Center Operation: Design, – Paperback, by Sharp Duane – Acceptable

    Call Center Operation: Design, – Paperback, by Sharp Duane – Acceptable



    Call Center Operation: Design, – Paperback, by Sharp Duane – Acceptable

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    Call Center Operation: Design, by Sharp Duane – Paperback Edition now available!

    Are you looking to enhance the efficiency and effectiveness of your call center operations? Look no further than this comprehensive guide by industry expert Sharp Duane. This paperback edition covers everything from designing a call center layout to implementing the latest technology for optimal performance.

    With practical tips, case studies, and real-world examples, Call Center Operation: Design is a must-have resource for call center managers, supervisors, and agents looking to streamline their operations and deliver exceptional customer service.

    Get your copy today and revolutionize your call center operations!
    #Call #Center #Operation #Design #Paperback #Sharp #Duane #Acceptable

  • Call Center Operation: Design, Operation, and Maintenance by Duane Sharp: Used

    Call Center Operation: Design, Operation, and Maintenance by Duane Sharp: Used



    Call Center Operation: Design, Operation, and Maintenance by Duane Sharp: Used

    Price : 19.84

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    In this post, we will be discussing the book “Call Center Operation: Design, Operation, and Maintenance” by Duane Sharp. This comprehensive guide covers all aspects of call center management, from designing a call center to effectively operating and maintaining it.

    Sharp provides practical advice on how to optimize call center performance, improve customer service, and increase efficiency. He covers topics such as call routing, staffing, training, quality assurance, and technology integration.

    Whether you are a call center manager looking to improve your operations or someone new to the industry, this book is a valuable resource. Sharp’s insights and strategies will help you create a successful call center operation that meets the needs of your customers and your business.

    So, if you are looking to enhance your call center’s performance, be sure to check out “Call Center Operation: Design, Operation, and Maintenance” by Duane Sharp. It’s a must-read for anyone in the call center industry.
    #Call #Center #Operation #Design #Operation #Maintenance #Duane #Sharp

  • Call Center Operation: Design, Operation, and Maintenance by Sharp, Duane

    Call Center Operation: Design, Operation, and Maintenance by Sharp, Duane



    Call Center Operation: Design, Operation, and Maintenance by Sharp, Duane

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    Call center operations are a crucial aspect of any business that relies on customer service. In their book, “Call Center Operation: Design, Operation, and Maintenance,” authors Sharp and Duane provide a comprehensive guide to setting up and maintaining a successful call center.

    From designing the layout of the call center to selecting the right technology and equipment, this book covers all aspects of call center operations. The authors emphasize the importance of creating an efficient and customer-centric operation that can handle high call volumes while maintaining quality service.

    In addition to practical tips on call center design and operation, Sharp and Duane also provide guidance on training and managing call center agents, handling customer complaints, and measuring performance metrics. By following the advice in this book, businesses can ensure that their call center operation runs smoothly and effectively.

    Whether you are setting up a new call center or looking to improve an existing one, “Call Center Operation: Design, Operation, and Maintenance” by Sharp and Duane is a valuable resource for anyone involved in managing a call center.
    #Call #Center #Operation #Design #Operation #Maintenance #Sharp #Duane