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Tag: Empathy
‘Working as a broker has given me more empathy as a BDM’
“If a lender has to pull rates at short notice, sometimes that’s unavoidable, sometimes it is avoidable and the lender could have done better,” he commented. “The mini-budget was special circumstances, let’s say. As a direct result of the mini-budget, our products had to go without notice because they were loss-making within the space of an afternoon. However, in the months that followed that, we didn’t repeat that same treatment of the brokers, if you will. We made sure because then we were back to a relatively new normal. While things were going up and down, we could afford to give them 24 hours’ notice.”
He added: “A good relationship with your BDM is key. There’s no such thing as an easy case anymore. Clients are becoming more diverse. One of the things I find really rewarding about this job is when a broker calls me about a case they’re really struggling with and I help a fellow professional out of what they think is a dead end.”
When he left school at 16, Heavens would love to have become a professional football player. But, realising that his soccer skills weren’t quite up to it, he set on becoming a sports physio instead, with hopes of working within his favourite sport. He took a job at Nationwide as a stop gap, and stayed almost eight years, working his way up from customer service to intermediary sales support.
He took a detour in his career, to work as a mortgage consultant, before returning to lending at Leeds Building Society, and then latterly at Family Building Society, from 2022. Having worked as a mortgage adviser, he holds the role in a higher regard.
“There was definitely an increased level of respect,” he said. “I guess my understanding of the role fundamentally changed, when originally I’d thought that people would seek out advisers to get that advice, and then realised actually how hard brokers have to work to find business. It’s harder than you think, the challenges involved with trying to win the business in the first place. I think that was something I massively underestimated before I got into it. It really opened my eyes.”
As a Business Development Manager (BDM), I have always prided myself on my ability to connect with clients and understand their needs. But it wasn’t until I started working as a broker that I truly gained a deeper sense of empathy for the people I work with.Working as a broker has given me a firsthand look at the struggles and challenges that individuals face when trying to secure financing or navigate the complexities of the real estate market. I have seen firsthand the stress and uncertainty that can come with trying to secure a mortgage or find the perfect property.
This experience has made me a more compassionate and understanding BDM. I now approach each client interaction with a greater sense of empathy and patience, knowing that everyone’s situation is unique and deserves to be treated with care and respect.
I have learned to listen more attentively, ask the right questions, and offer solutions that truly meet the needs of my clients. I am grateful for the perspective that working as a broker has given me, and I am committed to continuing to grow and learn from every client interaction.
Working as a broker has not only made me a better BDM, but it has also made me a better person. I am grateful for the lessons I have learned and the empathy I have gained, and I look forward to continuing to serve my clients with compassion and understanding.
Tags:
- Broker experience
- BDM empathy
- Broker perspective
- Empathy in business
- BDM insights
- Broker career
- Building empathy as a broker
- Broker mindset
- BDM growth
- Business development empathy
#Working #broker #empathy #BDM
Alpine Choice ASL Cards for Speech Delay Non-Verbal or Deaf Children – American Sign Language Flash Cards for Babies, Toddlers, Kids and Beginners – Visual Aid Cards for Developing Empathy
Price: $8.99
(as of Jan 28,2025 01:39:13 UTC – Details)Product Description
Product Dimensions : 5 x 2.99 x 0.9 inches; 5.64 ounces
Manufacturer recommended age : 24 months – 10 years
Item model number : ALPI-000051
Date First Available : March 16, 2023
Manufacturer : Hubble Bubble Kids
ASIN : B0BMQMY1MM
Country of Origin : China[ASL Starter Pack] 3 Pack bundle includes ABC, Numbers, Days, & Months all in American Sign Language.
[Easy Learning] Toddler Sign Language flash cards are made for easy reading, visual learning and for fast signing. Everyone can benefit from their straightforward format with a detailed written description on one side, and a drawing of the sign on the other.
[Size] Each card is 3″ x 5″ and printed on quality, thick card stock with a gloss laminate. Great for classroom, home use or even on the go. The perfect size to hold, see from afar, and promote hand-eye coordination and motor skills.
[Vibrant] Sign Language flash cards for kids are designed to catch children’s attention. Our cute and fun images with bright and bold colors make learning fun, engaging and intuitive!
[Practicality] Suitable for both self-learning and classroom teaching, these flashcards offer a fun and interactive way to learn and use ASL. Perfect for homeschooling, early child development, language learning or even communicating with a hearing-impaired loved one.
Are you looking for a fun and interactive way to help your child with speech delay, non-verbal communication, or who may be deaf learn American Sign Language (ASL)? Look no further than Alpine Choice ASL Cards!Our ASL flash cards are designed specifically for babies, toddlers, kids, and beginners to help them learn and practice signing in a visual and engaging way. These visual aid cards are not only educational but also help develop empathy and understanding for those who communicate through sign language.
With colorful and easy-to-understand illustrations, our ASL cards make learning sign language fun and accessible for children of all ages. Whether your child is just starting to learn sign language or is looking to improve their skills, Alpine Choice ASL Cards are the perfect tool to support their language development.
Give your child the gift of communication and connection with Alpine Choice ASL Cards. Start learning sign language today!
#Alpine #Choice #ASL #Cards #Speech #Delay #NonVerbal #Deaf #Children #American #Sign #Language #Flash #Cards #Babies #Toddlers #Kids #Beginners #Visual #Aid #Cards #Developing #Empathy,deep learning for nlp and speech recognitionTOTIKA Mindfulness – A Therapeutic Stacking Game Pomoting Self-Care, Empathy and Mindfulness
Price:$29.95– $27.95
(as of Jan 23,2025 15:42:10 UTC – Details)BUILD THE TOWER BY STACKING THREE BLOCKS ON EACH LEVEL
SOCIAL SKILLS AND PLAY THERAPY GAME: This Original Totika Therapy Stacking Game comes with 48 blocks and the Mindfulness card deck containing 192 open-ended questions
FUN GAME OF SKILL AND COMMUNICATION: Build the stack, take turns pulling blocks, stacking them on top, drawing a card and asking another player the question that is the same color as the stacked block
EXCITING COMMUNICATION GAME FOR EVERYONE: Since 2003, Totika Games and Card Decks have been trusted and used by therapists, school counselors, social workers and teachers
FOR TEENS AND ADULTS: The Mindfulness deck contains sophisticated questions intended for ages 13 to Adult
May be played with or without game cards and also used with any other Totika Therapy Game DecksCustomers say
Customers find the game fun for all ages. It’s a great therapeutic game and icebreaker that prompts discussion. They appreciate the value for money, color theme, and knowledge base. The questions are open enough to create opportunities for continued discussion and modeling.
AI-generated from the text of customer reviews
Introducing TOTIKA Mindfulness – A Therapeutic Stacking Game Promoting Self-Care, Empathy, and MindfulnessIn today’s fast-paced world, it’s more important than ever to take care of our mental health and well-being. That’s why we’re excited to introduce TOTIKA Mindfulness, a unique therapeutic stacking game designed to help you practice self-care, empathy, and mindfulness.
TOTIKA Mindfulness is not just any ordinary stacking game. It’s a tool for self-reflection and personal growth, providing a fun and engaging way to improve your emotional intelligence and build stronger connections with others.
The game consists of wooden blocks featuring different colors and thought-provoking questions related to self-care, empathy, and mindfulness. Players take turns stacking the blocks and answering the questions, encouraging deep introspection and meaningful conversations.
Whether you’re playing solo or with friends and family, TOTIKA Mindfulness is a powerful tool for developing a greater sense of self-awareness, fostering empathy towards others, and practicing mindfulness in your daily life.
So why not take a break from the hustle and bustle of life and give yourself the gift of self-care and mindfulness with TOTIKA Mindfulness? It’s time to stack up on self-love, compassion, and mindfulness one block at a time.
#TOTIKA #Mindfulness #Therapeutic #Stacking #Game #Pomoting #SelfCare #Empathy #Mindfulness,worst therapist gameThe Empathy Set: Powerful Communication Tool (Feelings and Needs Flash Cards) for Empathy and Emotional Intelligence
Price:$16.99– $24.97
(as of Jan 02,2025 09:15:24 UTC – Details)
The Empathy Set is two (2) sets of cards. 56 Feelings cards & 56 Needs cards to help you bring harmony to your relationships, solve problems, and easily communicate in a positive way. The Empathy Set is a Communication tool that will help you express your feelings and needs and understand those of the other important people in your life. Use these cards to stop struggling and start transforming how you communicate with your friends, family & co-workers. The Empathy Set prepares you for difficult conversations & to Resolve Conflicts without making the situation worse. Gain confidence to express yourself in a positive manner while building empathy and emotional intelligence. These cards are inspired by the late Marshall Rosenberg, author of Non Violent Communication, who famously said “empathy is demonstrating an understanding of another’s feelings and needs!”
POWERFUL COMMUNICATION TOOL: Communicate your true feelings and needs positively, without negative judgement or put downs in a manner that fosters connection and builds harmony
UNLOCK TRUTH: Confidently discover what you (and others) are feeling and needing especially in challenging or difficult relationships
STOP STRUGGLING: Transform the way you communicate by working together to find solutions that meet the needs of all
TWO (2) SETS OF CARDS: 56 Feelings cards & 56 Needs cards with easy-to-follow instructions; Cards are housed in quality tuck boxes and an attractive red burlap bag to keep them safe and easy to transport
MADE IN USA: Manufactured by The United States Playing Card Company, the makers of the gold standard ‘Bicycle’ Playing Cards. Cards handle well with custom “air cushion finish”, while ecofriendly extra thick linen paper stock provides a more substantial firm feeling and lasts longer
Empathy is a crucial skill in today’s world, allowing us to connect with others on a deeper level and understand their feelings and needs. One powerful tool that can help us develop empathy and emotional intelligence is the Empathy Set: Feelings and Needs Flash Cards.These flash cards are designed to help us identify and express our own feelings and needs, as well as understand those of others. By using these cards, we can improve our communication skills, build stronger relationships, and enhance our ability to empathize with others.
The Empathy Set includes a variety of cards with different emotions and needs written on them. When we are feeling a certain way or have a specific need, we can use these cards to help us accurately label and express our emotions. Similarly, when we are trying to understand someone else’s feelings and needs, we can use the cards as a reference to guide our communication.
By regularly using the Empathy Set, we can become more in tune with our own emotions and needs, as well as more empathetic towards others. This tool can be especially helpful in challenging situations or conflicts, allowing us to communicate effectively and find common ground with those around us.
Overall, the Empathy Set is a valuable resource for anyone looking to improve their empathy and emotional intelligence. By incorporating these flash cards into our daily communication practices, we can enhance our relationships, deepen our understanding of others, and become more compassionate individuals.
#Empathy #Set #Powerful #Communication #Tool #Feelings #Flash #Cards #Empathy #Emotional #Intelligence,deep learning for nlp and speech recognitionGeeks with Empathy
Price: $8.99
(as of Dec 23,2024 18:05:53 UTC – Details)
Geeks with Empathy: Bridging the Gap Between Tech and HumanityIn a world that is increasingly driven by technology, it is easy to overlook the importance of empathy in the realm of geek culture. However, the truth is that empathy plays a crucial role in helping geeks connect with others, understand different perspectives, and ultimately make a positive impact on the world.
Geeks with empathy are those who not only excel in their technical skills and knowledge but also recognize the importance of emotional intelligence and understanding the feelings of others. They are able to see beyond the code, the hardware, and the algorithms, and truly connect with the human side of technology.
These geeks with empathy are the ones who are able to create inclusive and accessible products, who listen to the needs and concerns of their users, and who strive to make the world a better place through their work. They understand that technology is not just about innovation and efficiency, but also about making people’s lives easier, more enjoyable, and more fulfilling.
So let’s celebrate and support geeks with empathy, because they are the ones who are truly making a difference in the world. Let’s encourage more tech enthusiasts to embrace empathy as a core value and to use their skills and knowledge to create a more compassionate and understanding society. Together, we can bridge the gap between tech and humanity and create a brighter future for all.
#Geeks #Empathy, IT ConsultingData Strategy with a Human Touch: Balancing Data Leadership with Logic and Empathy
Price: $14.99
(as of Dec 23,2024 12:47:33 UTC – Details)
ASIN : B0DJDDTQNZ
Publisher : Independently published (October 1, 2024)
Language : English
Paperback : 115 pages
ISBN-13 : 979-8340960832
Item Weight : 8.2 ounces
Dimensions : 6 x 0.26 x 9 inches
In today’s data-driven world, having a solid data strategy is crucial for the success of any organization. However, it’s important to remember that behind every data point and analytics report, there are real people with real emotions and needs.Balancing data leadership with logic and empathy is the key to creating a data strategy that not only drives business success but also takes into account the human element.
In this post, we’ll discuss the importance of incorporating empathy and emotional intelligence into your data strategy, and how doing so can lead to better decision-making, stronger relationships with customers and employees, and ultimately, a more successful organization.
Stay tuned for practical tips and strategies on how to infuse your data strategy with a human touch. Let’s make data work for us, not against us.
#Data #Strategy #Human #Touch #Balancing #Data #Leadership #Logic #Empathy, Data ManagementThe Role of Empathy and Connection in Psychoanalytic Work Beyond the Consulting Room
Psychoanalytic therapy is a form of talk therapy that delves deep into a person’s unconscious thoughts and emotions to help them understand and overcome psychological issues. While the traditional image of psychoanalytic work may conjure up images of a patient lying on a couch in a therapist’s office, the role of empathy and connection in this form of therapy extends far beyond the walls of the consulting room.Empathy, or the ability to understand and share the feelings of another, is a crucial component of psychoanalytic work. A therapist must be able to empathize with their patient in order to truly understand their innermost thoughts and emotions. This empathic connection allows the therapist to create a safe and supportive environment in which the patient can explore their inner world without fear of judgment or criticism.
Furthermore, empathy helps the therapist to build a strong rapport with the patient, fostering trust and openness in the therapeutic relationship. This trust is essential for the patient to feel comfortable sharing their deepest fears, desires, and insecurities, which are often buried deep within the unconscious mind.
Beyond empathy, the connection between therapist and patient is also a key factor in the success of psychoanalytic work. This connection goes beyond mere rapport; it is a deep and profound bond that forms between therapist and patient as they work together to uncover and address the root causes of the patient’s psychological issues.
This connection is built on a foundation of mutual respect, understanding, and trust. It allows the therapist to guide the patient through the often difficult and painful process of self-exploration, providing support and encouragement along the way. The connection between therapist and patient is a powerful force that can help the patient to achieve profound insight and personal growth.
In addition to empathy and connection, psychoanalytic work also relies on the therapist’s ability to maintain boundaries and provide a supportive and non-judgmental space for the patient to explore their inner world. This requires the therapist to be attuned to the patient’s needs and emotions, while also maintaining a professional distance to ensure that the therapeutic relationship remains focused on the patient’s needs.
Overall, the role of empathy and connection in psychoanalytic work goes far beyond the traditional image of therapy in a consulting room. These qualities are essential for building a strong therapeutic relationship, fostering trust and openness, and guiding the patient through the process of self-exploration and personal growth. Empathy and connection are the cornerstones of effective psychoanalytic therapy, helping patients to uncover and address the root causes of their psychological issues and achieve lasting change.