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Tag: Futrell
ABC’s of Relationship Selling Through Service by Charles M. Futrell 2018
ABC’s of Relationship Selling Through Service by Charles M. Futrell 2018
Price : 59.99
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The ABC’s of Relationship Selling Through Service by Charles M. Futrell 2018: A Comprehensive Guide to Building Strong Customer RelationshipsIn his latest book, Charles M. Futrell provides a detailed roadmap for sales professionals looking to establish and nurture long-lasting relationships with their clients. Through the concept of Relationship Selling Through Service, Futrell emphasizes the importance of providing exceptional service to customers in order to build trust and loyalty.
The ABC’s outlined in Futrell’s book include:
A – Attitude: Maintaining a positive attitude and genuine interest in helping customers is key to building strong relationships.
B – Building Rapport: Establishing a connection with customers through effective communication and active listening.
C – Consistency: Consistently delivering high-quality service and following up with customers to ensure their needs are met.By following Futrell’s ABC’s of Relationship Selling Through Service, sales professionals can differentiate themselves from the competition and create meaningful, long-term relationships with their clients. Whether you are new to sales or a seasoned professional, this book offers valuable insights and practical strategies for success in the ever-evolving world of sales.
#ABCs #Relationship #Selling #Service #Charles #Futrell
ISE ABC’s of Relationship Selling through Service by Charles Futrell (English) P
ISE ABC’s of Relationship Selling through Service by Charles Futrell (English) P
Price : 74.69
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ISE ABC’s of Relationship Selling through Service by Charles Futrell (English)In his book “ISE ABC’s of Relationship Selling through Service,” Charles Futrell provides a comprehensive guide on how to build strong relationships with customers through exceptional service. The ABC’s in the title stand for Attitude, Behavior, and Communication, which are the key components of successful relationship selling.
Futrell emphasizes the importance of having a positive attitude towards customers, as it can greatly impact the success of a salesperson. By approaching each interaction with a customer with a can-do attitude and a genuine desire to help, salespeople can build trust and loyalty.
Behavior is another crucial aspect of relationship selling, as it involves the actions and gestures that salespeople use to show customers that they are valued. This can include things like being punctual, following up on promises, and going above and beyond to meet customers’ needs.
Communication is the final piece of the puzzle when it comes to relationship selling. Salespeople must be able to effectively communicate with customers by listening to their needs, asking probing questions, and providing clear and concise information about products or services.
Overall, Futrell’s ABC’s of Relationship Selling through Service provide a roadmap for salespeople to follow in order to build strong and lasting relationships with customers. By focusing on attitude, behavior, and communication, salespeople can set themselves apart from the competition and create a loyal customer base.
#ISE #ABCs #Relationship #Selling #Service #Charles #Futrell #English
