In the fast-paced world of IT support, having a well-trained and efficient help desk staff is essential for providing top-notch customer service and resolving technical issues in a timely manner. Training and managing help desk staff effectively can make all the difference in ensuring that your team is equipped to handle any situation that comes their way. Here are some best practices for training and managing help desk staff:
1. Provide comprehensive training: When onboarding new help desk staff, it’s important to provide them with comprehensive training on the tools, processes, and procedures they will be using on a daily basis. This training should cover everything from basic troubleshooting techniques to customer service best practices.
2. Foster a culture of continuous learning: Technology is constantly evolving, so it’s crucial for help desk staff to stay up-to-date on the latest trends and developments in the industry. Encourage your team to participate in ongoing training and certification programs to keep their skills sharp.
3. Implement a ticketing system: A ticketing system is a valuable tool for managing and tracking help desk requests. It allows staff to prioritize and assign tickets, monitor response times, and track the status of each issue. Make sure your team is trained on how to use the ticketing system effectively to streamline workflow and improve efficiency.
4. Set clear expectations: Clearly define the roles and responsibilities of help desk staff, including performance goals and metrics. Establish expectations for response times, resolution rates, and customer satisfaction levels to ensure that everyone is on the same page.
5. Provide regular feedback and coaching: Regular feedback and coaching sessions are essential for helping help desk staff improve their skills and performance. Provide constructive feedback on areas for improvement and offer guidance on how to address any challenges they may be facing.
6. Encourage collaboration: Help desk staff often work in a fast-paced and high-pressure environment, so it’s important to foster a culture of teamwork and collaboration. Encourage staff to share knowledge and best practices with their colleagues to help solve complex issues more efficiently.
7. Recognize and reward performance: Recognizing and rewarding high-performing help desk staff can help boost morale and motivation. Consider implementing a rewards program or incentive scheme to acknowledge staff who go above and beyond in their roles.
By following these best practices for training and managing help desk staff, you can ensure that your team is well-equipped to provide top-notch customer service and technical support. Investing in the development of your help desk staff is essential for maintaining a high level of service and ultimately, ensuring the success of your IT operations.
Luka Dončić isn’t the only one leaving the Dallas Mavericks.
NBA insider Marc Stein reported on Sunday that Marko Milić is no longer on the Mavericks’ coaching staff and “did not wish” to remain with Dončić no longer on the team. Milić was a notable name as the first Slovenian to play in the NBA, but his time with Dallas is over.
The connection with Dončić was obvious, as the five-time All-Star is also from Slovenia.
Milić spent seven years on the coaching staff of the Basketball Federation of Slovenia before the Mavericks hired him before the 2022-23 campaign. He also played professionally for 21 seasons from 1994 to 2015 with stops in seven different countries (Slovenia, Turkey, Spain, Italy, France, Iran and Kuwait).
He came to the NBA as a second-round pick in the 1997 NBA draft and appeared in 44 games across two different seasons for the Phoenix suns.
Milić was never more than a secondary scorer and averaged 2.5 points and 0.7 rebounds per game while shooting 56 percent from the field.
As for the Mavericks, this is more fallout from a shocking trade.
Dončić appeared well on his way to becoming a franchise legend with a Rookie of the Year, five First-Team All-Pro selections, a scoring title, five All-Star Game nods, an NBA Finals appearance and a Western Conference Finals MVP on his resume through just seven seasons.
Yet they moved him to the Los Angeles Lakers in a trade that landed them 31-year-old Anthony Davis.
While Davis is an excellent player himself, it was still stunning to see Dallas move on from the 25-year-old face of its franchise.
Marko Milić, an assistant coach for the Dallas Mavericks, has reportedly left the team following the blockbuster trade that sent Luka Dončić to the Los Angeles Lakers.
Milić, who joined the Mavericks’ coaching staff in 2018, was known for his strong relationship with Dončić and played a key role in his development as a young star in the NBA. However, with Dončić now heading to the Lakers in exchange for a package of players and draft picks, Milić has decided to part ways with the Mavericks.
The news of Milić’s departure comes as a surprise to many in the basketball world, as he was highly regarded for his coaching acumen and ability to connect with players. It remains to be seen where Milić will land next, but his departure is sure to have an impact on the Mavericks’ coaching staff going forward.
In the meantime, the Mavericks will have to regroup and adjust to life without both Dončić and Milić as they look to move forward and compete in the highly competitive Western Conference.
Stay tuned for more updates on this developing story.
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The San Francisco 49ers are bringing in former NFL head coach Gus Bradley to join Kyle Shanahan’s coaching staff in Santa Clara, according to NFL insider Tom Pelissero.
This move reunites Bradley with new 49ers defensive coordinator Robert Saleh, with whom he previously worked at both the Seattle Seahawks (2011-12) and Jacksonville Jaguars (2014-16).
Longtime NFL coach Gus Bradley is joining the #49ers coaching staff, per sources.
Bradley, 58, had Robert Saleh on his staff in Seattle and Jacksonville. Now they’re reunited in San Francisco. pic.twitter.com/CS1cCrqtUj
Bradley most recently served as the Indianapolis Colts’ defensive coordinator for the past three seasons. Prior to that, he held similar roles with the Las Vegas Raiders (2021) and Los Angeles Chargers (2017-20). Bradley was the Jaguars’ head coach from 2013 to 2016.
Bradley’s NFL coaching career began in 2006 as the linebackers coach for the Tampa Bay Buccaneers. He then moved on to serve as the Seahawks’ defensive coordinator from 2009 to 2012.
His official role with the 49ers has yet to be confirmed.
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The San Francisco 49ers have made a big splash in the coaching world by hiring Gus Bradley to their coaching staff. Bradley, who previously served as the defensive coordinator for the Las Vegas Raiders, brings a wealth of experience and knowledge to the 49ers.
Known for his innovative defensive schemes and ability to develop young talent, Bradley is expected to have a major impact on the 49ers’ defense. His aggressive style of play calling and emphasis on creating turnovers will surely benefit the team as they look to make a deep playoff run in the upcoming season.
Fans are excited to see how Bradley’s influence will improve the team and help them reach their ultimate goal of winning a Super Bowl. With his track record of success, the 49ers are in good hands with Gus Bradley on board.
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49ers, San Francisco 49ers, Gus Bradley, coaching staff, NFL, football, sports, NFL coaching staff, 49ers news, San Francisco football, NFL coaching news, Gus Bradley hire, coaching staff update
Treasury Secretary Scott Bessent has been tapped by President Trump to be acting director of the Consumer Financial Protection Bureau. Here, he appears before the Senate Finance Committee on Jan. 16.
J. Scott Applewhite/AP
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J. Scott Applewhite/AP
Scott Bessent, who was confirmed as Treasury secretary last week, has been named acting director of the Consumer Financial Protection Bureau. Bessent replaces Rohit Chopra, who was fired on Saturday.
In an internal email shared with NPR, staff members were instructed to immediately cease much of the bureau’s work, “unless expressly approved by the Acting Director or required by law”. Thatincludes a halt on issuing or approving proposed or final rules or guidance, and suspending the effective dates of all final rules that have been issued but have not yet become effective.
Staff members were also instructed not to commence or settle enforcement actions, nor to issue any public communications of any type, including research papers. The directive was made “[i]n order to promote consistency with the goals of the Administration,” the email said.
Bessent, a wealthy hedge fund manager, was already expected to be a business-friendly choice to lead the Treasury. Now he will lead the CFPB, the federal consumer watchdog, at least for a time.
“I look forward to working with the CFPB to advance President Trump’s agenda to lower costs for the American people and accelerate economic growth,” Bessent said in a statement.
Sen. Elizabeth Warren, D-Mass., who had a key role in the formation of the agency and who serves on the Senate Banking Committee, criticized Bessent’s order halting the bureau’s work.
“Shutting down CFPB enforcement actions that are on the verge of delivering money into the pockets of working people is at odds with President Trump’s claim that he wants to lower costs for families,” Warren said in a statement.
Chopra had led the bureau since 2021 and frequently took on big banks. Under his leadership, the CFPB issued a number of regulations, including limiting overdraft fees, capping credit card late fees and banning medical debt from appearing on credit reports.
The Consumer Bankers Association, which represents retail banks, cheered the choice of Bessent and suggested he should rescind certain rules promulgated during the Chopra era.
But consumer advocates decried the tapping of Bessent.
“While [Trump] parades a crowd of corporate lobbyists, billionaire donors, and Wall Street insiders like Scott Bessent to lead our country, we’re looking at the end of basic protections for American consumers,” said Tony Carrk of Accountable.US, a corruption watchdog group, in a statement.
The CFPB is an independent bureau within the Federal Reserve System. It’s funded outside of the congressional appropriations process, and its funding comes from the Fed. The bureau was created in 2010 by the Dodd-Frank Wall Street Reform and Consumer Protection Act.
That legislation was passed following the 2008 financial crisis, and it was intended to protect consumers from overreach by financial institutions and help prevent another crisis.
In a surprising turn of events, the newly appointed head of the Consumer Financial Protection Bureau, Scott Bessent, has reportedly ordered staff to halt all work. This unexpected directive has left many employees scratching their heads and wondering what the future holds for the agency.
As NPR reports, Bessent, who was recently appointed by President Biden, has not provided any explanation for his decision to cease all work at the CFPB. This move has raised concerns among consumer advocates and lawmakers who fear that important consumer protection initiatives may be shelved indefinitely.
The sudden halt in work comes at a critical time for the CFPB, as the agency has been actively working to address issues such as predatory lending, debt collection practices, and financial fraud. Many are now wondering what this means for the future of consumer protection in the United States.
Stay tuned for more updates on this developing story as we wait to see what the next steps will be for the CFPB under Scott Bessent’s leadership.
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CFPB, Consumer Financial Protection Bureau, Scott Bessent, new head, staff orders, work halt, NPR, news, update
As the Bears rebuild their offensive line, with possibly four new starters coming in for next season, they’re hiring longtime offensive line coach Dan Roushar, a source said.
Roushar was with Tulane the last two seasons and spent a decade with the Saints before that. Much of that time was with current Bears defensive coordinator Dennis Allen, and he overlapped with offensive coordinator Declan Doyle as well.
Roushar, 64, has nearly four decades of coaching experience. He got his start with Butler University in 1986 and was hired as the University of Illinois’ quarterbacks coach in 1995. He also coached at Northern Illinois, University of Cincinnati and Michigan State before joining the Saints in 2013.
That fills out the position coaches on new coach Ben Johnson and Doyle’s staff and would finalize the staff for next season unless Johnson and Doyle create new titles for additional assistants.
The Chicago Bears have officially completed their offensive coaching staff by adding Dan Roushar as the team’s new offensive line coach. Roushar comes to the Bears with a wealth of experience, having previously served as the offensive line coach for the New Orleans Saints.
Roushar’s addition to the coaching staff is seen as a major win for the Bears, as he is widely regarded as one of the top offensive line coaches in the NFL. His expertise and leadership are expected to greatly benefit the Bears’ offensive line, which has been a major area of concern in recent years.
With Roushar now on board, the Bears’ offensive coaching staff is now complete and ready to hit the ground running as they prepare for the upcoming season. Fans are hopeful that Roushar’s addition will help bolster the team’s offense and lead to greater success on the field.
Source: [link to the official announcement or news source]
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Bears offensive coaching staff, Dan Roushar, offensive line coach, Bears coaching staff, Bears news, NFL coaching staff, Chicago Bears, Dan Roushar hire, NFL offensive line coach, Bears offensive line coach
The assistant director at the FBI’s New York field office reportedly told staff in an email that they were in the “middle of a battle” and that it was time for him to “dig in” as the Trump administration targets bureau officials who investigated the January 6 attack on the Capitol.
“Today, we find ourselves in the middle of a battle of our own, as good people are being walked out of the FBI and others are being targeted because they did their jobs in accordance with the law and FBI policy,” wrote James E Dennehy, who has led the New York field office since last September, in an email viewed and reported by the New York Times.
The email came after the justice department’s recent directive to the FBI to compile the names of bureau personnel involved in investigating the 6 January 2021 attack on the Capitol. The justice department also informed FBI leadership last week that eight senior executives at the bureau faced termination.
Since Trump’s inauguration on 20 January, at least nine high-ranking officials at the FBI have been forced out, according to the New York Times.
In his email to staff, Dennehy reportedly said that those removals had spread “fear and angst within the FBI ranks”.
He referred to those who had departed the bureau as “extraordinary individuals” adding: “I mourn the forced retirements.”
Dennehy also reportedly stated his commitment to supporting his staff, and urged them to remain calm and to avoid making hasty decisions regarding their careers.
He also reportedly made it clear that he had no intention of stepping down.
“Time for me to dig in,” he wrote.
Dennehy, who served as an officer in the US Marine Corps for seven years before joining the FBI as a special agent in 2002, reportedly also praised the two top acting officials at the FBI, Brian Driscoll and Robert Kissane, in the email for “fighting” for the agency’s employees.
Dennehy compared the current situation to his experience as a marine in the early 1990s. He recalled digging a small 5ft-deep foxhole where he hunkered down for safety.
“It sucked,” he wrote. “But it worked.”
The uncertainty and turmoil at the FBI comes as the last week, the justice department fired over a dozen federal prosecutors involved in the two criminal cases against Trump, reportedly at the direction of the White House.
The ongoing battle between the FBI and President Trump has reached new heights as the administration continues to purge officials from the agency. In a recent warning to staff, a top agent has cautioned against the growing tensions between the FBI and the White House.
The Trump administration’s efforts to remove key officials from the FBI have raised concerns about the politicization of the agency and the potential impact on its independence. The recent firing of FBI Director James Comey and the removal of Deputy Director Andrew McCabe have only added fuel to the fire.
Despite the challenges facing the agency, the FBI remains steadfast in its commitment to upholding the rule of law and protecting the American people. The warning from the top agent serves as a reminder to staff to stay focused on their mission and not be swayed by political pressures.
As the battle between the FBI and President Trump continues to unfold, it is clear that the agency is facing a difficult road ahead. However, with a dedicated staff and a commitment to justice, the FBI remains resolute in its fight to uphold the values of the Constitution and the law.
Tennessee special teams coordinator/outside linebackers coach Mike Ekeler is leaving for Nebraska after four seasons on Josh Heupel’s staff, a source close to the situation told Knox News on Monday. The source requested anonymity because Ekeler has not indicated his plans publicly.
Ekeler, who is from David City, Nebraska, coached for the Cornhuskers in 2008-10.
He will be Nebraska’s special teams coordinator and replace Ed Foley, who was not retained after the 2024 season.
Ekeler has been one of the best special teams coordinators in college football.
In 2024, Tennessee led the SEC in punt return average for the third time in Ekeler’s four seasons. The Vols gained 1,298 punt return yards and allowed only 128 punt return yards during his tenure.
Under Ekeler’s watch, Boo Carter was also an SEC All-Freshman performer as a punt returner, and Josh Turbyville was an All-SEC third-team selection as a kickoff specialist.
Max Gilbert made 20 of 26 field goals in his first season as the primary placekicker. Punter Jackson Ross averaged a career-high 43.9 yards per punt.
Here are Josh Heupel assistants who left Tennessee
Heupel has enjoyed relative stability on his coaching staff. Ekeler is only the fifth assistant that Heupel has lost in four seasons at Tennessee, and none were fired.
After the 2021 season, UT wide receivers coach Kodi Burns left for the same position with the New Orleans Saints.
After the 2022 season, UT offensive coordinator/tight ends coach Alex Golesh left to become the head coach at South Florida. In December, he hired Burns as his new co-offensive coordinator and assistant head coach at USF.
After the 2023 season, UT running backs coach Jerry Mack took the same position with the Jacksonville Jaguars. He is now the head coach at Kennesaw State.
Also after the 2023 season, linebackers coach Brian Jean-Mary left to become Michigan’s defensive run game coordinator and linebackers coach.
After just one season with the Tennessee Volunteers football team, Mike Ekeler has decided to leave and join the coaching staff at his alma mater, the Nebraska Cornhuskers.
Ekeler, who served as the special teams coordinator and inside linebackers coach for the Volunteers, is set to take on a similar role with the Cornhuskers. This move marks a homecoming for Ekeler, who played linebacker for Nebraska from 1991 to 1994.
During his time with Tennessee, Ekeler made a significant impact on the team, helping to improve their special teams unit and mentoring the inside linebackers. His departure is sure to be felt by the Vols, but Nebraska fans are excited to welcome back one of their own.
As Ekeler embarks on this new chapter in his coaching career, we wish him the best of luck in his future endeavors with the Cornhuskers.
Journalists, including some at CBS News, are expressing alarm at reports that CBS parent company Paramount Global is trying to settle a legally dubious lawsuit lodged by President Donald Trump last fall.
Trump sued CBS after an October “60 Minutes” interview with former Vice President Kamala Harris – Trump’s opponent in the presidential campaign – included an edit that Trump said was unfairly favorable to Harris. Despite legal experts’ widespread assertion that CBS’ editorial judgment was protected by the First Amendment, The New York Times Thursday night reported that a settlement was in the works.
That sparked outage in CBS’ newsroom.
“Trump’s lawsuit was a joke, but if we settle, we become the laughingstock,” a CBS correspondent said on condition of anonymity.
CBS in October called the suit meritless and said at the time “we will vigorously defend against it.” A Paramount spokesperson on Friday declined to comment. A lawyer for Trump, Edward Paltzik, did not immediately respond to a request for comment, but he told The Times that “real accountability for CBS and Paramount will ensure that the president is compensated for the harm done to him.”
The Times noted that “a settlement would be an extraordinary concession by a major U.S. media company to a sitting president, especially in a case in which there is no evidence that the network got facts wrong or damaged the plaintiff’s reputation.”
Indeed, a settlement by Paramount could look like a payoff. Specifically, it would look like a big check to Trump (or his presidential library, following in ABC and Meta’s footsteps) in exchange for regulatory approval of Paramount’s pending deal with Skydance Media.
“That’s called a bribe,” Richard Painter, a former White House ethics lawyer for President George W. Bush, commented on X.
Is it the cost of doing business in the Trump era? Some business leaders appear to believe so. But settling with Trump would also cost CBS some of its hard-won credibility.
The suit stemmed from “60 Minutes” correspondent Bill Whitaker’s sit-down last October with Harris.
Observers noticed that CBS aired two different answers from Harris to a single question about why Israeli Prime Minister Benjamin Netanyahu was “not listening” to the United States. The answer Harris gave in a preview clip differed from the answer she gave on the actual “60 Minutes” broadcast.
Trump and his allies claimed that CBS had manipulated the interview to make the vice president look better. As criticism mounted and Trump threatened to sue, CBS said there was nothing nefarious about the editing; “the interview was not doctored,” and the newsmagazine “did not hide any part of the Vice President’s answer to the question at issue,” CBS News senior VP for legal affairs Gayle C. Sproul said.
Sproul also cited case law that defends editing and news judgments, noting that “editing is a necessity for all broadcasters to enable them to present the news in the time available, and that is what ’60 Minutes’ did here, as it does with its other reports.”
Trump sued anyway. His lawyers filed a complaint in US District Court in the Northern District of Texas, alleging CBS violated the Texas Deceptive Trade Practices Act, a consumer protection law.
Legal experts contacted by CNN at the time called the suit “frivolous;” “ridiculous junk;” and laughable on its face. From the alleged damages ($10 billion!) to the decision to give Fox News the scoop about the suit, it had all the hallmarks of a political PR stunt.
But a few days after the suit was filed, Trump won the election. All of a sudden, the suit posed a serious threat to the news division’s parent company, Paramount Global, according to a person involved in the matter.
That’s because the merger requires the blessing of the Trump administration, in part because CBS owns local stations that are licensed by the Federal Communications Commission, known as the FCC.
Outside analysts, citing Trump’s transactional nature, predicted that Paramount may have a hard time getting the necessary federal approvals. Brendan Carr, who Trump promoted to chair the FCC, recently revived a pro-Trump group’s complaint about the “60 Minutes” interview. Back in November, he said the complaint would probably factor into the agency’s review of the Paramount-Skydance deal.
On Friday, CBS confirmed that the FCC sent the company a “letter of inquiry” asking the network to hand over the unedited transcript and tapes of the Harris interview.
“We are working to comply with that inquiry as we are legally compelled to do,” a CBS spokesperson told CNN.
As an FCC license-holder, CBS is obliged to respond to reasonable requests from the government agency. But those requests are typically about technicalities like broadcast transmission signals, not the raw materials of a news program like “60 Minutes.”
The notion of Paramount caving to Trump has sparked condemnation. After the Wall Street Journal two weeks ago reported that settlement talks were a possibility, Sen. Bernie Sanders urged CBS to “stand tall.”
Sanders wrote on X, “CBS may be reaching a legal settlement with Trump because he didn’t like how a campaign interview with Kamala was edited. Really? If CBS caves, the belief that we have an independent media protected by the First Amendment is undermined.”
Trump’s history of bullying media companies suggests that a payout by Paramount won’t stop his pressure campaigns.
In the weeks before his inauguration, ABC agreed to donate $15 million to Trump’s future presidential library to settle a defamation lawsuit against the network. Earlier this week Meta agreed to a $22 million payout over another Trump lawsuit.
Recently, reports have surfaced that CBS staff are alarmed by the possibility of settlement talks between the network and Donald Trump over his recent interview with Vice President Kamala Harris on “60 Minutes.” The interview, which aired earlier this month, has garnered significant attention and controversy due to Trump’s behavior during the segment.
According to sources, Trump’s team has been in discussions with CBS executives about a potential settlement to prevent the release of any additional footage or outtakes from the interview. This has raised concerns among staff members at the network, who fear that such a settlement would compromise their journalistic integrity and independence.
Many employees at CBS have expressed their dismay over the reports, with some voicing their frustration and disappointment on social media. They believe that any attempts to suppress or manipulate the interview footage would be a violation of their commitment to unbiased reporting and transparency.
In response to the growing backlash, CBS has released a statement reaffirming their commitment to journalistic integrity and independence. They have assured staff members and viewers that they will not be swayed by outside pressure or influence, and will continue to uphold the highest standards of journalism.
As the situation continues to unfold, it remains to be seen how CBS will navigate these challenging circumstances and uphold their principles in the face of potential settlement talks with Trump. Stay tuned for further developments on this story.
In today’s fast-paced business environment, having a skilled and knowledgeable help desk staff is crucial for providing excellent customer service and ensuring smooth operations. Training and developing help desk staff is essential to ensuring they have the necessary skills and knowledge to effectively support customers and resolve issues in a timely manner. Here are some best practices for training and developing help desk staff:
1. Provide comprehensive training: When onboarding new help desk staff, it is important to provide comprehensive training that covers all aspects of their role. This includes technical training on the systems and software they will be supporting, as well as soft skills training on communication, problem-solving, and customer service.
2. Offer ongoing training and development opportunities: Training should not stop after the initial onboarding process. It is important to offer ongoing training and development opportunities to help desk staff so they can continue to improve their skills and stay up-to-date on the latest technologies and best practices.
3. Encourage continuous learning: Encourage help desk staff to take ownership of their own learning and development by seeking out additional training opportunities, such as online courses, webinars, or conferences. Providing a budget for professional development can also help staff stay motivated and engaged.
4. Provide mentorship and coaching: Pairing new help desk staff with experienced mentors can help them learn from their peers and gain valuable insights into the role. Regular coaching sessions can also provide feedback and guidance on areas for improvement.
5. Foster a supportive work environment: Creating a supportive and collaborative work environment can help help desk staff feel motivated and engaged in their role. Encourage teamwork, open communication, and a positive attitude towards learning and development.
6. Measure performance and provide feedback: Regularly measure the performance of help desk staff through metrics such as response times, customer satisfaction scores, and issue resolution rates. Provide feedback on areas for improvement and recognize achievements to motivate staff to continue to excel.
7. Encourage certification and accreditation: Encouraging help desk staff to pursue relevant certifications and accreditations can help them develop specialized skills and demonstrate their expertise in the field. This can also enhance their credibility and career prospects.
In conclusion, training and developing help desk staff is essential for ensuring they have the skills and knowledge to provide excellent customer service and support. By following these best practices, organizations can empower their help desk staff to excel in their roles and contribute to the overall success of the business.
New Las Vegas Raiders head coach Pete Carroll has been on the job for a week now and he is busy putting his staff together.
While he has work to do, Carroll is making progress on filling his staff.
Monday, when he was introduced as the Raiders’ new head coach, Carroll said his 2025 staff would be a combination of former assistants from his 14-season stint as the coach of the Seattle Seahawks, spanning 2010-23, coaches from elsewhere and holdovers from the staff of the fired Antonio Pierce in Las Vegas.
That is what is unfolding.
In two of his three biggest hires, Carroll has kept holdovers as he retained defensive coordinator Patrick Graham and special teams coach Tom McMahon. They are both working with their third head coach and are entering their fourth season in Las Vegas.
Saturday night, another former Pierce assistant, defensive line coach Rob Leonard was retained. There has been speculation cornerbacks coach Ricky Manning Jr could return as well.
Carroll has interviewed Darrell Bevell for the offensive coordinator job. Bevell was Seattle’s offensive coordinator for seven seasons. He is considered the favorite, but Carroll has to comply with the Rooney Rule at offensive coordinator and quarterbacks coach so it’s a work in progress.
There is also speculation Carroll could hire Tom Cable as offensive line coach. Cable worked for Carroll in Seattle and has had stints with the Raiders as both the head coach and offensive line coach.
So, Carroll is making progress, but there’s still work to do as he fills his staff.
As the Las Vegas Raiders gear up for the upcoming season, head coach Pete Carroll has been busy assembling his coaching staff. Here are the latest updates on the Raiders’ coaching hires:
1. Offensive Coordinator – Carroll has tapped former Seattle Seahawks offensive coordinator Shane Waldron to lead the Raiders’ offense. Waldron brings a wealth of experience and a reputation for innovative play-calling.
2. Defensive Coordinator – The Raiders have also brought in Gus Bradley as their new defensive coordinator. Bradley, who previously served as the defensive coordinator for the Los Angeles Chargers, is known for his aggressive and disciplined defensive schemes.
3. Special Teams Coordinator – In a surprising move, Carroll has hired former New England Patriots special teams coordinator Joe Judge to lead the Raiders’ special teams unit. Judge is widely regarded as one of the top special teams coaches in the league.
4. Position Coaches – The Raiders have also made several other coaching hires, including adding former NFL players DeMarcus Ware and Ed Reed as defensive line and defensive backs coaches, respectively. These hires bring a wealth of playing experience and knowledge to the Raiders’ coaching staff.
Overall, the Raiders’ coaching staff is shaping up to be one of the most experienced and talented in the league. With Carroll at the helm and a roster full of talented players, the Raiders are poised for a successful season ahead. Stay tuned for more updates on the Raiders’ coaching staff as the offseason progresses. #RaidersNews #CoachingStaffUpdates #PeteCarroll
