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Ohio Edison now adding surcharge on to all customers who pay bil
Ohio Edison now adding surcharge on to all customers who pay bil – WFMJ.com News weather sports for Youngstown-Warren Ohio
Ohio Edison now adding surcharge on to all customers who pay bill from bank account without autopay
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Customers who pay their electric bill with a credit card are used to having a surcharge added to the bill to cover the cost tacked on by the credit card companies.
However, FirstEnergy, the parent company of Ohio Edison, is now adding a surcharge to customers who pay their monthly electric bill from their checking accounts. The new policy started in January.
FirstEnergy spokesperson tells 21 News the company recently switched to a new third-party electronic payment processor — ACI Speedpay — part of parent company Western Union.
The new vendor is charging Ohio Edison Customers a 50-cent per transaction fee for all one-time payments, which includes people who paid their bills from their checking or savings accounts.
Previously, customers who provided their bank routing numbers but were not on an autopay plan to Ohio Edison were not charged any service fees.
FirstEnergy spokesperson Hannah Catlett tells 21 News that residential customers enrolled in automatic payments, including AutoPay Credit Card and AutoPay Bank Account programs and commercial customers enrolled in the AutoPay Bank Account program will not be charged fees.
The Ohio Edison spokesperson said, “By processing electronic payments through a third-party vendor, we can more seamlessly maintain compliance and better serve our customers by continuing to offer additional payment options.”
Ohio Edison says it is now giving customers more options to pay, including using services like PayPal and Venmo.
According to Ohio Edison’s website, there are more than one million Ohio Edison customers in northeast and northcentral Ohio.
Ohio Edison customer service line is 1-800-633-4766 for anyone with questions or concerns about the new surcharge to customers or you can email them with concerns.
Attention Ohio Edison customers: Starting next month, Ohio Edison will be adding a surcharge to all customers who pay their bills. This new surcharge will be applied to your bill every month, so be sure to budget accordingly. Stay tuned for more information on how this surcharge will affect your monthly payments. Thank you for your understanding.
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Ohio Edison, surcharge, customer, bill payment, utility company, electricity, additional fee, Ohio residents, energy provider, payment surcharge, rate increase, billing statement
#Ohio #Edison #adding #surcharge #customers #pay #bilOhio power company adds new surcharge to customers who pay bill from bank without autopay
SPRINGFIELD, Ohio (WKRC) – An Ohio-based power company added a surcharge to customers who pay their bill from a bank account without autopay.
According to WFMJ, FirstEnergy Corp, an electric utility company and parent company of Ohio Edison, has added a surcharge to its customers who are paying their monthly bill from their checking accounts.
When speaking to the station about the new policy, a FirstEnergy spokesperson explained that its new third-party electronic payment processor, ACI Speedpay, is charging the business a 50-cent per transaction fee for one-time payments.
Those who used their bank routing numbers but were not signed up for autopay were previously not charged any service fees by Ohio Edison.
The following residential customers who are enrolled in auto payments will not be charged fees, per WFMJ:
- Those using AutoPay Credit Card programs
- Those using AutoPay Bank Account programs
- Commercial customers who are enrolled in the AutoPay Bank Account program
“By processing electronic payments through a third-party vendor, we can more seamlessly maintain compliance and better serve our customers by continuing to offer additional payment options,” the Ohio Edison spokesperson told WFMJ.
According to the station, Ohio Edison will now offer more ways to pay, including PayPal and Venmo.
If you’re an Ohio Edison customer who has questions or concerns, you can contact the company by calling its customer service line at 1-800-633-4766 or send an email through its official website.
“Attention Ohio Customers: Power Company Introduces New Surcharge for Manual Bill Payments”
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Ohio power company, surcharge, bank payment, autopay, customer fees, billing, electricity, utility company, Ohio residents, payment options, financial charges
#Ohio #power #company #adds #surcharge #customers #pay #bill #bank #autopayOhio Edison now adding surcharge on to all customers who pay bill from bank account without autopay
News
Starting in January, all Ohio Edison customers who don't use auto-pay features will pay a 50 cent per transaction fee by the company
Customers who pay their electric bill with a credit card are used to having a surcharge added to the bill to cover the cost tacked on by the credit card companies.
However, FirstEnergy, the parent company of Ohio Edison, is now adding a surcharge to customers who pay their monthly electric bill from their checking accounts. The new policy started in January.
FirstEnergy spokesperson tells 21 News the company recently switched to a new third-party electronic payment processor — ACI Speedpay — part of parent company Western Union.
The new vendor is charging Ohio Edison Customers a 50-cent per transaction fee for all one-time payments, which includes people who paid their bills from their checking or savings accounts.
Previously, customers who provided their bank routing numbers but were not on an autopay plan to Ohio Edison were not charged any service fees.
FirstEnergy spokesperson Hannah Catlett tells 21 News that residential customers enrolled in automatic payments, including AutoPay Credit Card and AutoPay Bank Account programs and commercial customers enrolled in the AutoPay Bank Account program will not be charged fees.
The Ohio Edison spokesperson said, "By processing electronic payments through a third-party vendor, we can more seamlessly maintain compliance and better serve our customers by continuing to offer additional payment options."
Ohio Edison says it is now giving customers more options to pay, including using services like PayPal and Venmo.
According to Ohio Edison's website, there are more than one million Ohio Edison customers in northeast and northcentral Ohio.
Ohio Edison customer service line is 1-800-633-4766 for anyone with questions or concerns about the new surcharge to customers or you can email them with concerns.
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Attention Ohio Edison customers: Starting next month, Ohio Edison will be adding a surcharge to all customers who pay their bills from their bank account without utilizing autopay. This means that if you currently pay your bill manually from your bank account, you may see an additional charge on your next statement. To avoid this surcharge, we recommend signing up for autopay, which will automatically deduct your bill from your bank account each month. Not only will this help you avoid the surcharge, but it will also make managing your payments more convenient and hassle-free. If you have any questions or concerns about this new policy, please contact Ohio Edison customer service for more information. Thank you for your understanding and cooperation.
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