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  • Case Studies: Success Stories of Businesses Working with Managed Service Providers

    Case Studies: Success Stories of Businesses Working with Managed Service Providers


    Managed service providers (MSPs) play a crucial role in helping businesses of all sizes manage their IT infrastructure and operations. By outsourcing their IT needs to a reliable MSP, companies can focus on their core business activities while leaving the technical aspects to the experts. Here, we will explore some case studies of businesses that have seen success by working with MSPs.

    Case Study 1: A Growing E-commerce Company

    A fast-growing e-commerce company was struggling to keep up with the demands of its expanding customer base. Their website was frequently crashing, resulting in lost revenue and frustrated customers. The company turned to an MSP for help, and the MSP quickly identified the issues causing the website crashes. They implemented a proactive monitoring system to detect potential problems before they caused any downtime. As a result, the e-commerce company saw a significant decrease in website crashes and an increase in customer satisfaction. With the help of the MSP, the company was able to scale its operations smoothly and continue its growth trajectory.

    Case Study 2: A Small Law Firm

    A small law firm was struggling to keep up with the increasing complexity of their IT infrastructure. They were spending too much time troubleshooting technical issues and not enough time focusing on their legal work. The firm decided to outsource their IT needs to an MSP, who implemented a cloud-based solution that allowed the lawyers to access their files and applications from anywhere, at any time. This increased their mobility and productivity, allowing them to serve their clients more efficiently. The MSP also provided 24/7 support, ensuring that any technical issues were resolved quickly. As a result, the law firm saw a significant improvement in their operational efficiency and client satisfaction.

    Case Study 3: A Manufacturing Company

    A manufacturing company was facing challenges with their outdated IT infrastructure, which was causing frequent downtime and production delays. The company decided to partner with an MSP to modernize their IT systems and improve their overall efficiency. The MSP conducted a thorough assessment of the company’s infrastructure and recommended a comprehensive IT overhaul. They implemented new hardware and software solutions, as well as a robust cybersecurity strategy to protect the company from cyber threats. The manufacturing company saw a significant decrease in downtime and an increase in productivity. With the help of the MSP, the company was able to streamline its operations and improve its bottom line.

    In conclusion, these case studies highlight the benefits of working with managed service providers for businesses looking to improve their IT operations. MSPs can provide expertise, support, and proactive monitoring to help businesses overcome technical challenges and achieve their business goals. By outsourcing their IT needs to a reliable MSP, companies can focus on what they do best and leave the technical aspects to the experts. If you are considering partnering with an MSP, these success stories demonstrate the positive impact it can have on your business.

  • Tips for Working Effectively with Your Managed Service Provider

    Tips for Working Effectively with Your Managed Service Provider


    Managed service providers (MSPs) play a crucial role in helping businesses streamline their IT operations and improve efficiency. By outsourcing IT management to an MSP, companies can benefit from expert guidance, proactive monitoring, and round-the-clock support. However, in order to truly maximize the value of working with an MSP, it’s important for businesses to establish a strong working relationship with their provider. Here are some tips for working effectively with your managed service provider:

    1. Clearly define your expectations: Before engaging with an MSP, it’s important to clearly outline your expectations and goals. This includes discussing the scope of services that will be provided, as well as any specific requirements or preferences you may have. By establishing clear expectations from the start, you can ensure that both parties are on the same page and working towards common objectives.

    2. Communicate regularly: Effective communication is key to a successful partnership with your MSP. Make sure to keep your provider informed of any changes in your business operations, upcoming projects, or issues that may arise. Regular check-ins and status updates can help prevent misunderstandings and ensure that both parties are aligned on priorities and timelines.

    3. Provide access to necessary resources: In order for your MSP to effectively manage your IT infrastructure, they will need access to key resources, such as network diagrams, system configurations, and login credentials. Make sure to provide your provider with all necessary information and permissions, and be responsive to any requests for additional resources or assistance.

    4. Establish a point of contact: Designate a primary point of contact within your organization who will be responsible for liaising with the MSP. This individual should have a good understanding of your IT environment and be able to effectively communicate your organization’s needs and priorities to the provider. Having a designated point of contact can help streamline communication and ensure that issues are addressed promptly.

    5. Provide feedback: Don’t hesitate to provide feedback to your MSP on their performance and the quality of their services. Constructive feedback can help your provider identify areas for improvement and make necessary adjustments to better meet your needs. Additionally, regular feedback can help strengthen the partnership between your organization and the MSP, leading to better outcomes and increased satisfaction.

    By following these tips, businesses can establish a strong working relationship with their managed service provider and maximize the value of their IT outsourcing arrangement. Effective communication, clear expectations, and regular feedback are key elements in building a successful partnership that drives business growth and innovation.

  • ‘Abbott Elementary’ Star Lisa Ann Walter Shares What It’s Like Working With Sheryl Lee Ralph


    School is now in session, and “Abbott Elementary” star Lisa Ann Walter is our instructor.

    While making an appearance on talk show “Sherri,” Walter opened up about her friendship with “Abbott” co-star Sheryl Lee Ralph.

    “We trade off who comes in being ‘on it,’” Walter told host Sherri Shepherd. “Very often it’s Sheryl being on one.”

    Lisa Ann Walter and Sheryl Lee Ralph.Lisa Ann Walter and Sheryl Lee Ralph.

    Lisa Ann Walter and Sheryl Lee Ralph. Araya Doheny via Getty Images

    The conversation was sparked by a video Walter shared on Instagram earlier this month, while Los Angeles was battling major fires. In the video, the two shared a moment of levity about how the fierce winds driving the flames had left Ralph’s wig “askew.”

    “How Miss Sheryl deals with hurricane force winds at 5 a.m.,” Walter captioned her post. “We are so grateful for all the first responders and so deeply sorry for all the loss our neighbors are going through. We are currently between 3 major fires but are safe for now and doing what we do — make things a bit better with laughter.”

    Walter explained to Shepherd that the “Sister Act 2” actor often walks into work with a “monologue or sermon,” adding that Ralph has a strong sense of self and is a “loving” person. Filming the ABC sitcom doesn’t feel like a job, Walter said, but rather something fun the cast enjoys doing.

    On Saturday, July 27, the cast of beloved ABC series On Saturday, July 27, the cast of beloved ABC series

    On Saturday, July 27, the cast of beloved ABC series “Abbott Elementary” participated in a panel at San Diego Comic-Con. The panel gave attendees a peek behind the curtain and teased their upcoming season. Stewart Cook via Getty Images

    The two share a strong bond on set, but Walter revealed that until recently, Ralph had never seen Walter in her comedic element. The “Parent Trap” actor confessed that her standup isn’t necessarily family friendly and said that she was “nervous” to have her co-star see her perform.

    “My standup is a little raw,” she confessed. “I wouldn’t necessarily invite a Sheryl Lee Ralph.”

    When Ralph got wind that Walter was performing in Philadelphia, she jumped at the chance to support her friend, Walter recounted. Walter worried that Ralph’s appearance would be more like having a “parent” or “judge-y aunt” showing up at your gig, but her comedy set went over very well.

    A couple of weeks later, Ralph suggested that she record the performance as a special. Before then, Walter had never recorded her performance, for “whatever reason,” but Ralph doubled down on her original suggestion.

    This moment was the spark that led them to create a new production company together, dubbed “Work Wives Productions,” Walter said.

    “When you put women together, it’s nothing we can’t do,” Shepherd said.

    Related…





    Abbott Elementary Star Lisa Ann Walter Shares What It’s Like Working With Sheryl Lee Ralph

    Lisa Ann Walter, one of the stars of the hit show Abbott Elementary, recently opened up about her experience working alongside the legendary actress Sheryl Lee Ralph. The two actresses play colleagues at the fictional Philadelphia public school in the mockumentary-style comedy series.

    In an interview, Walter praised Ralph for her talent and professionalism, calling her a “force to be reckoned with” on set. She described working with Ralph as a dream come true, highlighting the chemistry and camaraderie between the cast members.

    Walter also commended Ralph for her dedication to her craft and her ability to bring depth and authenticity to her character. She shared that working with Ralph has been a learning experience and has pushed her to elevate her own performance.

    Fans of Abbott Elementary have been loving the dynamic between Walter and Ralph on screen, and Walter’s insights into their working relationship only add to the excitement. With both actresses bringing their A-game to the show, it’s no wonder Abbott Elementary has quickly become a fan favorite.

    Tags:

    Abbott Elementary, Lisa Ann Walter, Sheryl Lee Ralph, working with Sheryl Lee Ralph, Abbott Elementary cast, TV show Abbott Elementary, Lisa Ann Walter interview, behind the scenes Abbott Elementary, Lisa Ann Walter and Sheryl Lee Ralph collaboration

    #Abbott #Elementary #Star #Lisa #Ann #Walter #Shares #Working #Sheryl #Lee #Ralph

  • Lisa Ann Walter On Working With Sheryl Lee Ralph


    School is now in session, and “Abbott Elementary” star Lisa Ann Walter is our instructor.

    While making an appearance on talk show “Sherri,” Walter opened up about her friendship with “Abbott” co-star Sheryl Lee Ralph.

    “We trade off who comes in being ‘on it,’” Walter told host Sherri Shepherd. “Very often it’s Sheryl being on one.”

    Lisa Ann Walter and Sheryl Lee Ralph.
    Lisa Ann Walter and Sheryl Lee Ralph.

    Araya Doheny via Getty Images

    The conversation was sparked by a video Walter shared on Instagram earlier this month, while Los Angeles was battling major fires. In the video, the two shared a moment of levity about how the fierce winds driving the flames had left Ralph’s wig “askew.”

    “How Miss Sheryl deals with hurricane force winds at 5 a.m.,” Walter captioned her post. “We are so grateful for all the first responders and so deeply sorry for all the loss our neighbors are going through. We are currently between 3 major fires but are safe for now and doing what we do — make things a bit better with laughter.”

    Walter explained to Shepherd that the “Sister Act 2” actor often walks into work with a “monologue or sermon,” adding that Ralph has a strong sense of self and is a “loving” person. Filming the ABC sitcom doesn’t feel like a job, Walter said, but rather something fun the cast enjoys doing.

    On Saturday, July 27, the cast of beloved ABC series "Abbott Elementary" participated in a panel at San Diego Comic-Con. The panel gave attendees a peek behind the curtain and teased their upcoming season.
    On Saturday, July 27, the cast of beloved ABC series “Abbott Elementary” participated in a panel at San Diego Comic-Con. The panel gave attendees a peek behind the curtain and teased their upcoming season.

    Stewart Cook via Getty Images

    The two share a strong bond on set, but Walter revealed that until recently, Ralph had never seen Walter in her comedic element. The “Parent Trap” actor confessed that her standup isn’t necessarily family friendly and said that she was “nervous” to have her co-star see her perform.

    “My standup is a little raw,” she confessed. “I wouldn’t necessarily invite a Sheryl Lee Ralph.”

    When Ralph got wind that Walter was performing in Philadelphia, she jumped at the chance to support her friend, Walter recounted. Walter worried that Ralph’s appearance would be more like having a “parent” or “judge-y aunt” showing up at your gig, but her comedy set went over very well.

    A couple of weeks later, Ralph suggested that she record the performance as a special. Before then, Walter had never recorded her performance, for “whatever reason,” but Ralph doubled down on her original suggestion.

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    This moment was the spark that led them to create a new production company together, dubbed “Work Wives Productions,” Walter said.

    “When you put women together, it’s nothing we can’t do,” Shepherd said.





    Lisa Ann Walter On Working With Sheryl Lee Ralph: A True Dream Come True

    I recently had the incredible opportunity to work alongside the talented and iconic actress Sheryl Lee Ralph, and let me tell you, it was a dream come true. Sheryl Lee Ralph is a powerhouse in the entertainment industry, with a career spanning decades and a resume that speaks for itself. From her roles on Broadway to her groundbreaking work in film and television, Sheryl Lee Ralph is a force to be reckoned with.

    Working with Sheryl Lee Ralph was an absolute pleasure. Not only is she incredibly talented, but she is also one of the kindest and most gracious individuals I have ever had the pleasure of working with. She brought so much energy and passion to our scenes together, and her professionalism and dedication to her craft were truly inspiring.

    One of the things that stood out to me the most about working with Sheryl Lee Ralph was her ability to elevate every scene she was in. She has a presence and charisma that is unmatched, and watching her work was a masterclass in acting. I learned so much from her during our time on set, and I feel incredibly grateful to have had the opportunity to collaborate with such a talented and experienced artist.

    In addition to her incredible talent, Sheryl Lee Ralph is also a joy to be around. Her infectious positivity and sense of humor made even the longest days on set feel like a breeze, and her kindness and generosity towards everyone on the crew made the entire experience that much more enjoyable.

    Working with Sheryl Lee Ralph was truly a dream come true, and I will always cherish the memories and lessons I gained from our time together. She is a true legend in the industry, and I feel so fortunate to have had the opportunity to work alongside her. Thank you, Sheryl Lee Ralph, for inspiring me and for being such a wonderful colleague and friend.

    Tags:

    1. Lisa Ann Walter
    2. Sheryl Lee Ralph
    3. Working together
    4. Hollywood collaborations
    5. Actress partnerships
    6. Lisa Ann Walter interview
    7. Sheryl Lee Ralph projects
    8. Entertainment industry insights
    9. Collaboration success stories
    10. Celebrity teamwork

    #Lisa #Ann #Walter #Working #Sheryl #Lee #Ralph

  • Daniil Medvedev pinpoints one area of his game he’s been working to improve in training since shock Australian Open defeat


    Daniil Medvedev will be eager to put all of his focus on the Rotterdam Open, but part of him may still be thinking about his disastrous Australian Open.

    Medvedev is among the biggest Australian Open losers, having fallen in the second round to American youngster Learner Tien.

    And in his first round meeting with Kasidit Samrej, Medvedev was booed by the Australian Open crowd, summarising his disappointing experience in Melbourne.

    Medvedev was the fifth seed at the Australian Open, where he is a three-time finalist, having lost last year’s final to Jannik Sinner.

    He now moves on from that early exit by taking on Stan Wawrinka at the Rotterdam Open, where Sinner is taking a rest from his recent Grand Slam success.

    Daniil Medvedev plays a backhand in the Men's Singles Second Round match against Learner Tien of the United States during day five of the 2025 Aust...
    Photo by Andy Cheung/Getty Images

    Daniil Medvedev wants to improve confidence after shock Australian Open loss

    Medvedev is the second seed in Rotterdam, with the Russian sharing what he has been working on ahead of the event with the ATP Tour website.

    “It was a tough result in Australia,” he said. “In a way, it was a good match, but a tough result. I am just trying to look forward and bounce back, that is the only way. I have to try to gain some confidence to win some matches.

    “I am trying to get my game more competitive. It is not easy but I am working on a lot of things but I think my confidence is the most important.

    READ MORE: Carlos Alcaraz admits what really ‘surprised’ him about Learner Tien after watching him beat Daniil Medvedev

    “Confidence and the work you put in show in the most important moments of matches, and you try and put the reps in to have that belief in your body.

    “I am working on lots of areas. Let’s take volleys. I am not the best at the net on tour but I am capable sometimes of making some amazing volleys in important moments.

    “One against Learner in Australia. You work every day on aspects of your game and sometimes they work in matches and sometimes not.

    “I feel I am in a good position. I had a very good pre-season and a great week before the Australian Open. I remain calm.

    “I am confident I can find my level and play my best in Rotterdam. When you have an amazing week and results and then you lose the next tournament early, you feel your good result is forgotten. That is tennis.

    “It works both ways, when you have a bad result people focus on that until you play well again. I hope I can play well here this week at an event I have had success at.”

    Daniil Medvedev excited for new generation after Australian Open loss to Learner Tien

    Tien was among the rising stars to really shine at the Australian Open, with his fellow NextGen player Joao Fonseca also picking up a top 10 win against Andrey Rublev.

    A total of five of the eight players from the 20-and-under tournament in Jeddah in December reached at least the second round in Melbourne, with Tien joined by fellow American Alex Michelsen in making it to round four.

    READ MORE: The new ATP rankings for Alex Michelsen, Learner Tien and Joao Fonseca after their superb Australian Open runs

    Sharing his thoughts on that new group of ATP players, Medvedev noted: “I think it is normal to have a new generation coming. I think every generation probably had this. Young guys coming and beating top 10 players at majors.

    “Learner played a great match and was able to win the next one even when we finished at three in the morning. So that showed he was ready for it and a good sign.

    Result Year Tournament Opponent Score
    Loss 2019 US Open  Rafael Nadal 5–7, 3–6, 7–5, 6–4, 4–6
    Loss 2021 Australian Open  Novak Djokovic 5–7, 2–6, 2–6
    Win 2021 US Open Novak Djokovic 6–4, 6–4, 6–4
    Loss 2022 Australian Open Rafael Nadal 6–2, 7–6(7–5), 4–6, 4–6, 5–7
    Loss 2023 US Open Novak Djokovic 3–6, 6–7(5–7), 3–6
    Loss 2024 Australian Open  Jannik Sinner 6–3, 6–3, 4–6, 4–6, 3–6
    Daniil Medvedev Grand Slam finals

    “But with this new generation, there are a lot of good young guys. Some generations have more players coming through like this than others, but there are always great players coming.

    “Let’s see what they are able to do over the coming period, that is tough. But for sure they have a very strong generation.”

    Related Topics





    After his surprising early exit at the Australian Open, Daniil Medvedev has been hard at work in training to improve one specific area of his game. The Russian tennis star recently revealed that he has been focusing on his mental toughness and staying calm under pressure.

    In a recent interview, Medvedev admitted that he struggled to maintain his composure during his match at the Australian Open, which ultimately led to his defeat. He acknowledged that he needs to work on controlling his emotions and staying focused, especially in crucial moments.

    “I know that I have the skills and the talent to compete at the highest level, but I need to work on my mental game to ensure that I can perform at my best when it matters most,” Medvedev said.

    The 25-year-old has been working closely with his coaches to develop strategies to improve his mental strength and resilience on the court. He has been practicing mindfulness techniques and visualization exercises to help him stay calm and composed during matches.

    “I have been putting in the hard work in training to make sure that I can handle the pressure and stay focused on my game,” Medvedev added.

    With his sights set on future tournaments, including the upcoming French Open, Medvedev is determined to bounce back stronger than ever. By pinpointing and addressing this key area of improvement, he is confident that he can elevate his game to new heights and compete with the best in the world.

    Tags:

    1. Daniil Medvedev
    2. Tennis player
    3. Australian Open
    4. Training
    5. Improvement
    6. Shock defeat
    7. Performance improvement
    8. Sports training
    9. Athlete development
    10. Tennis strategy

    #Daniil #Medvedev #pinpoints #area #game #hes #working #improve #training #shock #Australian #Open #defeat

  • Cost Savings and ROI: The Financial Benefits of Working with an MSP

    Cost Savings and ROI: The Financial Benefits of Working with an MSP


    In today’s fast-paced business environment, companies are constantly looking for ways to operate more efficiently and effectively while also managing costs. One way that organizations can achieve these goals is by partnering with a managed services provider (MSP). By outsourcing certain IT functions to an MSP, companies can not only improve their overall operations but also realize significant cost savings and return on investment (ROI).

    One of the key financial benefits of working with an MSP is the ability to reduce operating costs. By outsourcing tasks such as network monitoring, security management, and help desk support to an MSP, companies can eliminate the need to hire and train additional staff members, invest in expensive infrastructure, and constantly stay up-to-date on the latest technology trends. This can result in significant savings in terms of salaries, benefits, equipment, and ongoing maintenance costs.

    Additionally, working with an MSP can help companies avoid costly downtime and disruptions. MSPs typically offer 24/7 monitoring and support services, which can help prevent issues before they escalate into major problems that could impact business operations. By proactively managing IT systems and addressing issues in a timely manner, MSPs can help companies maintain high levels of productivity and avoid the financial losses associated with downtime.

    Another financial benefit of working with an MSP is the ability to scale services up or down based on business needs. With traditional in-house IT departments, companies often have to invest in expensive infrastructure and resources that may not always be fully utilized. By partnering with an MSP, companies can access a wide range of services and expertise on an as-needed basis, allowing them to easily adjust their IT resources to match changing business requirements. This flexibility can help companies optimize their IT spending and ensure that they are getting the most value for their money.

    Finally, working with an MSP can also help companies improve their overall ROI. By outsourcing routine IT tasks to an MSP, companies can free up internal resources to focus on more strategic initiatives that drive business growth and innovation. This can lead to increased efficiency, productivity, and competitiveness, ultimately resulting in higher returns on investment for the organization.

    In conclusion, the financial benefits of working with an MSP are clear. By outsourcing IT functions to a trusted partner, companies can reduce operating costs, minimize downtime, increase flexibility, and improve ROI. If you’re looking to streamline your IT operations and achieve cost savings, partnering with an MSP may be the solution you’ve been looking for.

  • Rumor: The Spurs are working on a four-team trade that would bring De’Aaron Fox to San Antonio


    The trade deadline is just a week away (minus a couple of hours), and rumors are starting to swirl that the Spurs are in talks about a potential four-team trade that would ultimately bring Sacramento Kings guard De’Aaron Fox to San Antonio. One such source is Don Harris: the longtime sports anchor for News 4 San Antonio and someone who would certainly have a good ear within the organization.

    Harris also went on to remind everyone that most trade talks and rumors don’t happen, can fall apart anytime or end up being inaccurate, so don’t think this is a done deal, but it does seem like the negotiations are at least real.

    What this deal may cost the Spurs and which other teams are involved remains to be seen, but an ESPN radio host out of Sacramento, Damien Barling, has added that it would not include Stephon Castle, which makes sense considering he is someone the Spurs seriously coveted out of last year’s draft and have high hopes for going forward. (It also goes without saying the Victor Wembanyama would not be included in any trade.)

    This leaves players like Devin Vassell, Keldon Johnson, Zach Collins and possibly even Chris Paul or Harrison Barnes to consider for salary-matching purposes (although the Spurs have the cap space to absorb some extra salary), and such a deal would also surely include some of the Spurs’ huge treasure trove of first round draft picks. Other factors to consider would be if Fox would be willing to sign an extension or re-sign with them in 2026 (word is he would) before considering what to give up for him.

    All trade rumors should be taken with a grain of salt, and while this one is no different and complex enough that just one party backing out could bring it to an end, there’s certainly enough smoke out there to acknowledge it.





    Rumor Alert: The Spurs are reportedly in talks for a blockbuster four-team trade that would land De’Aaron Fox in San Antonio!

    According to sources, the Spurs are looking to shake things up and add a young, dynamic point guard like Fox to their roster. The trade is said to involve multiple teams, with the Kings, Pelicans, and Pacers also potentially involved in the deal.

    Fox, who is known for his lightning-quick speed and playmaking ability, would be a huge addition to the Spurs backcourt. His scoring and passing skills could provide a much-needed boost to the team’s offense.

    While nothing is set in stone yet, this rumor has fans buzzing with excitement about the potential of seeing Fox in a Spurs uniform. Stay tuned for updates as the trade talks progress! #GoSpursGo #DeAaronFoxTradeRumors

    Tags:

    1. San Antonio Spurs trade rumors
    2. De’Aaron Fox trade news
    3. NBA trade speculation
    4. Four-team trade rumors
    5. San Antonio Spurs trade talks
    6. De’Aaron Fox trade rumors
    7. Spurs trade rumors 2021
    8. NBA trade rumors
    9. De’Aaron Fox to Spurs trade
    10. San Antonio Spurs trade updates

    #Rumor #Spurs #working #fourteam #trade #bring #DeAaron #Fox #San #Antonio

  • What to Expect When Working with a Managed Service Provider

    What to Expect When Working with a Managed Service Provider


    Working with a Managed Service Provider (MSP) can be a game-changer for your business. MSPs offer a wide range of services, from IT support to cybersecurity, that can help streamline your operations and improve your overall efficiency. But what can you expect when working with an MSP? Here are a few key things to keep in mind:

    1. Customized Solutions: One of the biggest benefits of working with an MSP is the ability to tailor their services to meet your specific needs. Whether you’re looking for help with network management, data backup, or cloud computing, an MSP can create a customized solution that fits your business perfectly.

    2. Proactive Support: Unlike traditional IT support models, where you only reach out for help when something goes wrong, MSPs offer proactive support to help prevent issues before they occur. This means that you can focus on running your business, while your MSP takes care of monitoring and maintaining your systems.

    3. Scalability: As your business grows, your IT needs will also evolve. MSPs are equipped to scale their services as your business expands, ensuring that you always have the support you need to keep up with your growth.

    4. Cost Savings: One of the main reasons businesses turn to MSPs is for the cost savings. By outsourcing your IT needs to an MSP, you can avoid the high overhead costs of hiring an in-house IT team, while still benefiting from top-notch support and expertise.

    5. Increased Security: Cybersecurity is a top concern for businesses of all sizes, and MSPs are well-equipped to help protect your data from threats. From implementing robust security measures to conducting regular security audits, an MSP can help ensure that your business is protected from cyber attacks.

    6. 24/7 Support: Many MSPs offer around-the-clock support, so you can rest easy knowing that help is always just a phone call away. This can be particularly valuable for businesses that operate outside of regular business hours or have remote employees.

    In conclusion, working with a Managed Service Provider can provide a wide range of benefits for your business, from customized solutions to proactive support and cost savings. By partnering with an MSP, you can focus on growing your business while leaving your IT needs in the hands of experienced professionals.

  • ‘Working as a broker has given me more empathy as a BDM’


    “If a lender has to pull rates at short notice, sometimes that’s unavoidable, sometimes it is avoidable and the lender could have done better,” he commented. “The mini-budget was special circumstances, let’s say. As a direct result of the mini-budget, our products had to go without notice because they were loss-making within the space of an afternoon. However, in the months that followed that, we didn’t repeat that same treatment of the brokers, if you will. We made sure because then we were back to a relatively new normal. While things were going up and down, we could afford to give them 24 hours’ notice.”

    He added: “A good relationship with your BDM is key. There’s no such thing as an easy case anymore. Clients are becoming more diverse. One of the things I find really rewarding about this job is when a broker calls me about a case they’re really struggling with and I help a fellow professional out of what they think is a dead end.”

    When he left school at 16, Heavens would love to have become a professional football player. But, realising that his soccer skills weren’t quite up to it, he set on becoming a sports physio instead, with hopes of working within his favourite sport.  He took a job at Nationwide as a stop gap, and stayed almost eight years, working his way up from customer service to intermediary sales support.

    He took a detour in his career, to work as a mortgage consultant, before returning to lending at Leeds Building Society, and then latterly at Family Building Society, from 2022. Having worked as a mortgage adviser, he holds the role in a higher regard.

    “There was definitely an increased level of respect,” he said. “I guess my understanding of the role fundamentally changed, when originally I’d thought that people would seek out advisers to get that advice, and then realised actually how hard brokers have to work to find business. It’s harder than you think, the challenges involved with trying to win the business in the first place. I think that was something I massively underestimated before I got into it. It really opened my eyes.”



    As a Business Development Manager (BDM), I have always prided myself on my ability to connect with clients and understand their needs. But it wasn’t until I started working as a broker that I truly gained a deeper sense of empathy for the people I work with.

    Working as a broker has given me a firsthand look at the struggles and challenges that individuals face when trying to secure financing or navigate the complexities of the real estate market. I have seen firsthand the stress and uncertainty that can come with trying to secure a mortgage or find the perfect property.

    This experience has made me a more compassionate and understanding BDM. I now approach each client interaction with a greater sense of empathy and patience, knowing that everyone’s situation is unique and deserves to be treated with care and respect.

    I have learned to listen more attentively, ask the right questions, and offer solutions that truly meet the needs of my clients. I am grateful for the perspective that working as a broker has given me, and I am committed to continuing to grow and learn from every client interaction.

    Working as a broker has not only made me a better BDM, but it has also made me a better person. I am grateful for the lessons I have learned and the empathy I have gained, and I look forward to continuing to serve my clients with compassion and understanding.

    Tags:

    1. Broker experience
    2. BDM empathy
    3. Broker perspective
    4. Empathy in business
    5. BDM insights
    6. Broker career
    7. Building empathy as a broker
    8. Broker mindset
    9. BDM growth
    10. Business development empathy

    #Working #broker #empathy #BDM

  • Case Studies: How Businesses Have Benefited from Working with Managed Service Providers

    Case Studies: How Businesses Have Benefited from Working with Managed Service Providers


    In today’s fast-paced business world, companies are constantly seeking ways to streamline their operations, cut costs, and increase efficiency. One strategy that has become increasingly popular is enlisting the help of managed service providers (MSPs) to handle their IT needs. Managed service providers are third-party companies that take on the responsibility of managing a company’s IT infrastructure and services, allowing them to focus on their core business functions.

    Many businesses have found great success in partnering with managed service providers. By outsourcing their IT needs to experts in the field, companies can benefit from a range of services, including network monitoring, cybersecurity, data backup and recovery, and IT support. Here are a few case studies that illustrate how businesses have benefited from working with managed service providers:

    1. Company A is a small manufacturing company that was struggling to keep up with the demands of their growing business. They were constantly experiencing downtime and IT issues that were affecting their productivity. After partnering with a managed service provider, Company A saw a significant improvement in their IT infrastructure. The MSP was able to proactively monitor their network, identify potential issues before they became major problems, and provide timely support when needed. As a result, Company A’s downtime decreased, and their employees were able to focus on their work without interruptions.

    2. Company B is a medium-sized financial services firm that was concerned about the security of their data. With sensitive financial information at stake, they knew they needed to ramp up their cybersecurity efforts. By working with a managed service provider that specialized in cybersecurity, Company B was able to implement robust security measures to protect their data from cyber threats. The MSP conducted regular security audits, implemented firewalls and encryption protocols, and provided employee training on cybersecurity best practices. Thanks to their partnership with the MSP, Company B was able to safeguard their data and maintain the trust of their clients.

    3. Company C is a large retail chain with multiple locations across the country. They were struggling to manage their IT infrastructure efficiently and were looking for a solution to centralize their IT operations. By partnering with a managed service provider that offered cloud services, Company C was able to migrate their data to the cloud and streamline their IT systems. The MSP provided 24/7 support, disaster recovery services, and scalability options that allowed Company C to grow their business without worrying about IT limitations. As a result, Company C was able to reduce their IT costs, improve their operational efficiency, and better serve their customers.

    In conclusion, working with managed service providers can offer a range of benefits for businesses of all sizes. From improved IT infrastructure to enhanced cybersecurity measures, MSPs can help companies optimize their operations and focus on their core business functions. By outsourcing their IT needs to experts in the field, businesses can enjoy increased efficiency, reduced downtime, and cost savings. If you’re looking to take your business to the next level, consider partnering with a managed service provider to help you achieve your goals.