Price: $59.99 - $38.11
(as of Nov 19,2024 22:29:11 UTC – Details)

Publisher ‏ : ‎ Crc Press; 5th edition (November 20, 2003)
Language ‏ : ‎ English
Paperback ‏ : ‎ 280 pages
ISBN-10 ‏ : ‎ 1578203058
ISBN-13 ‏ : ‎ 978-1578203055
Item Weight ‏ : ‎ 13.7 ounces
Dimensions ‏ : ‎ 0.6 x 5.98 x 9.02 inches

Whether you’re a seasoned call center manager or just starting out in the industry, “The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center” is the ultimate resource for all your needs.

This comprehensive guide covers everything from setting up your call center infrastructure to managing your team effectively and implementing best practices for improving customer satisfaction.

Learn how to optimize your call center operations, utilize the latest technology and tools, and develop strategies for success in this ever-evolving industry.

With practical tips, case studies, and expert advice, “The Call Center Handbook” is a must-have for anyone looking to excel in the world of customer service. Order your copy today and take your call center to the next level!
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