The Dynamics of Decision Support Systems and Expert Systems, Jay Liebowitz, 1990
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In his 1990 publication, “The Dynamics of Decision Support Systems and Expert Systems,” Jay Liebowitz explores the intersection of these two important technologies and their impact on organizational decision-making processes. Decision support systems (DSS) are computer-based tools that assist managers in making complex decisions by providing relevant data and analytical models, while expert systems are AI-driven systems that mimic the decision-making capabilities of human experts in a specific domain.
Liebowitz delves into the key features and functionalities of both DSS and expert systems, highlighting their strengths and limitations. He discusses how these technologies can be integrated to create more powerful decision-making tools, combining the data-driven capabilities of DSS with the knowledge-based reasoning of expert systems.
Liebowitz also examines the challenges and opportunities associated with implementing DSS and expert systems in organizations, including issues related to data quality, system complexity, and user acceptance. He emphasizes the importance of aligning these technologies with organizational goals and processes to maximize their effectiveness.
Overall, “The Dynamics of Decision Support Systems and Expert Systems” provides valuable insights for managers, IT professionals, and researchers seeking to leverage the potential of these technologies to improve decision-making processes in today’s fast-paced business environment.
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