The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)


Price: $30.95 – $25.10
(as of Dec 23,2024 14:07:49 UTC – Details)




Publisher ‏ : ‎ Cornell University Press; 1st edition (June 15, 2019)
Language ‏ : ‎ English
Paperback ‏ : ‎ 258 pages
ISBN-10 ‏ : ‎ 1501736515
ISBN-13 ‏ : ‎ 978-1501736513
Reading age ‏ : ‎ 18 years and up
Item Weight ‏ : ‎ 12.8 ounces
Dimensions ‏ : ‎ 6 x 0.75 x 9 inches


In today’s rapidly evolving restaurant industry, data has become a powerful tool for driving success. From tracking customer preferences and behaviors to optimizing employee scheduling and inventory management, data analytics are revolutionizing the way restaurants operate.

In this post, we’ll explore the next frontier of restaurant management: harnessing data to improve guest service and enhance the employee experience. Drawing on insights from the Cornell School of Hotel Administration’s Hospitality Management: Best Practices program, we’ll discuss how restaurant operators can leverage data to drive operational efficiencies, enhance customer satisfaction, and empower their teams to deliver exceptional dining experiences.

Stay tuned for expert tips and strategies on how to harness the power of data to take your restaurant to the next level!
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