Top MSP Trends to Watch in 2021

Managed Service Providers (MSPs) have become an essential part of the modern business landscape, providing companies with the support and expertise they need to navigate the complexities of the digital world. As we head into 2021, there are several key trends shaping the MSP industry that businesses should be aware of.

1. Increased Focus on Cybersecurity

With the rise of remote work and an increasing number of cyber threats, cybersecurity has become a top priority for businesses of all sizes. MSPs are expected to play a crucial role in helping companies protect their data and systems from cyber attacks. In 2021, we can expect to see MSPs offering more robust cybersecurity solutions, including threat detection and response services, as well as proactive security measures to prevent breaches.

2. Cloud Migration and Management

The shift to cloud computing has been underway for several years, but the COVID-19 pandemic has accelerated this trend as businesses look for flexible and scalable solutions to support remote work. MSPs will continue to play a key role in helping companies migrate to the cloud and manage their cloud infrastructure effectively. In 2021, we can expect to see MSPs offering more advanced cloud services, including multi-cloud management and optimization.

3. Automation and AI

Automation and artificial intelligence (AI) are transforming the way MSPs deliver services to their clients. In 2021, we can expect to see MSPs leveraging automation and AI technologies to streamline their operations, improve efficiency, and deliver a better customer experience. From automated monitoring and maintenance to AI-powered analytics and predictive insights, MSPs will be able to offer more proactive and personalized services to their clients.

4. Remote Monitoring and Management

With the shift to remote work, businesses are looking for ways to monitor and manage their IT infrastructure from anywhere. MSPs are responding to this demand by offering remote monitoring and management (RMM) tools that allow them to proactively monitor and manage their clients’ systems and networks. In 2021, we can expect to see MSPs investing in more advanced RMM tools and technologies to better support remote work environments.

5. Compliance and Regulatory Requirements

As data privacy regulations become more stringent, businesses are under increasing pressure to comply with regulatory requirements. MSPs will play a critical role in helping companies navigate these complex regulations and ensure that they are meeting their compliance obligations. In 2021, we can expect to see MSPs offering more specialized compliance services, including GDPR and CCPA compliance, to help businesses stay ahead of the regulatory curve.

In conclusion, the MSP industry is evolving rapidly, driven by changing technology trends and the shifting needs of businesses in a digital-first world. By staying informed about the top MSP trends to watch in 2021, businesses can better position themselves to leverage the expertise and support of MSPs to drive growth and success in the year ahead.