Churn is visible 90 days before cancellation — in login frequency, feature abandonment and support sentiment. Early-Warning scores every account and triggers save playbooks while there's still time.
See Your At-Risk AccountsLogin decay, feature abandonment, seat shrinkage and ticket sentiment fused into one risk score.
Early enough to actually save the account — not autopsy the churn.
Reason-specific interventions routed to CSMs with drafted outreach.
Scores and tasks flow into Zion Customer Success.
Call sentiment from Sales Call Analyst feeds the model.
ARR exposure dashboard feeding Revenue Forecaster.