What this vertical is — and is not
Front-desk PC, education-room workstation, admin office. Not conservation science, not alarm/BMS panels, not a collections SKU.
SLA pattern: Priority on the public-facing front-desk PC during open hours. NBD on back office. After-hours gallery access is OOH plus a named escort.
Compliance: No collections database on the engineer laptop. No photos of closed galleries. Badge with the institution.