What this vertical is — and is not
Dual-monitor EUC, badge 48h, staging room. Not a SaaS licence, not a cloud SKU, not a developer-staffing product.
SLA pattern: NBD on a single desk. Floor imaging is one scoped IMAC, never N × Priority. Follow-the-sun hours still end at local close unless named.
Compliance: No source code on the engineer laptop. Badge with the client. NDA floors refuse photos.