How to Make SLA – Service Level Agreement (2008) ISBN: 4883732525 [Japanese Import]


Price: $54.36
(as of Nov 22,2024 16:46:47 UTC – Details)




Publisher ‏ : ‎ ToÌ„kyoÌ„ : Sofuto RisaÌ„chi SentaÌ„, 2008. (January 1, 2008)
Language ‏ : ‎ Japanese
ISBN-10 ‏ : ‎ 4883732525
ISBN-13 ‏ : ‎ 978-4883732524
Item Weight ‏ : ‎ 11.4 ounces


Creating a Service Level Agreement (SLA) is essential for businesses to establish clear expectations and responsibilities between service providers and customers. If you’re looking for a comprehensive guide on how to make an effective SLA, look no further than the book “SLA – Service Level Agreement (2008) ISBN: 4883732525 [Japanese Import]”.

This book, written in Japanese, provides detailed insights and practical tips on drafting, negotiating, and implementing SLAs. Whether you’re a service provider or a customer, this resource will help you navigate the complexities of SLAs and ensure that your business relationships are well-defined and mutually beneficial.

From defining service levels and metrics to setting escalation procedures and penalties, “SLA – Service Level Agreement” covers all the essential elements of a successful SLA. So, if you want to improve your service delivery and customer satisfaction, pick up a copy of this book and start creating effective SLAs today.
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