Field Services / China

USD rate card2026 Q3 East Asia pass-2 unique

IT Field Service Rates in China (USD)

IT asset and endpoint teams rolling devices through China treat this page as the price spine for IMAC waves and emergency restores. Buying the correct base SKU still matters more than uplift math — but for China cutovers, budget the 50% and 100% multipliers up front. NOC runbooks that reference China should deep-link this page so agents quote current — not remembered — prices. Priority add-hour in China is $121.26 USD; NBD add-hour is $113.68 USD when the first hour is not enough. Finance stakeholders prefer USD catalog pricing for global IT ops teams, and every SKU on this page is denominated and charged in USD to support that preference. Compare neighboring East Asia pages only after you understand China’s own anchors; cluster kinship is not price equality. IMAC in China assumes parts, access, and a written change are ready — without those, buy T&M until readiness catches up. Project managers sizing a surge in China compare T&M daily $731.46 USD against weekly $2,633.24 USD before considering monthly or FTE. Numeric snapshot for China: SBD $140.66, NBD $131.87, IMAC $120.40, T&M day $731.46, FTE $6,591.54; OOH 50%; weekend/holiday 100%.

When to choose Priority vs NBD vs IMAC vs T&M vs FTE in China

NBD pricing for China ($131.87 USD) keeps queues honest: not everything is a P1, and published rates make that cultural shift easier.

Convert to FTE once China utilization stays high for consecutive weeks; with-backfill ($6,591.54 USD) protects coverage continuity.

Same-business-day Priority sits at $140.66 USD for China. Treat it as an exception path, not the default break/fix button.

For China workplaces tied to advanced manufacturing, finance towers, and R&D campuses, IMAC windows ($120.40 USD) align better with CAB calendars than ad-hoc Priority visits.

Audits, migrations, and discovery spikes in China burn cleanly against Time & Materials from $140.66 USD/hour upward.

Inside the East Asia cluster, China still needs this local decision logic — cluster peers can differ on both price and uplift.

Local delivery notes for China

Whether covering a single branch or a multi-site estate tied to advanced manufacturing, finance towers, and R&D campuses, start from the SKU grid, then layer China uplifts only when the calendar demands them.

After payment you are redirected to success stories; commercial follow-up confirms window, engineer profile, and any OOH/weekend factors for China.

Business-hours dispatch is the default on the China rate card. Outside those hours, apply a 50% OOH uplift; weekends and public holidays carry 100%. Both are multipliers on the base SKU, confirmed at booking.

SLA glossary for buyers covering China

These meanings apply specifically to how Zion prices China on the 2026 Q3 card.

Priority / SBD

Priority Incident (SBD)

$140.66 USD

Priority / same-business-day incident — transport + first hour onsite

Pay $140.66 USD

Priority Additional Hour

$121.26 USD

Priority incident — per additional hour

Pay $121.26 USD

NBD SLA

NBD Incident

$131.87 USD

Next-business-day SLA — transport + first hour onsite

Pay $131.87 USD

NBD Additional Hour

$113.68 USD

NBD SLA — per additional hour

Pay $113.68 USD

2BD IMAC

2BD IMAC Incident

$120.40 USD

2BD SLA IMAC — transport + first hour onsite

Pay $120.40 USD

2BD IMAC Additional Hour

$103.79 USD

2BD SLA IMAC — per additional hour

Pay $103.79 USD

Time & materials

T&M Hourly

$140.66 USD

Time & materials — hourly

Pay $140.66 USD

T&M Daily

$731.46 USD

Time & materials — daily

Pay $731.46 USD

T&M Weekly

$2,633.24 USD

Time & materials — weekly

Pay $2,633.24 USD

T&M Monthly

$7,373.08 USD

Time & materials — monthly

Pay $7,373.08 USD

FTE

FTE Monthly (with backfill)

$6,591.54 USD

Full-time equivalent monthly rate with backfill

Pay $6,591.54 USD

FTE Monthly (no backfill)

$6,446.52 USD

Full-time equivalent monthly rate without backfill

Pay $6,446.52 USD

How China fits East Asia programs

China contributes its own price vector inside the East Asia cluster. Macro guidance about SLA-tiered dispatch from same-day Priority to planned IMAC still applies, yet budgets must use the anchors on this page — not a regional average.

Multi-country PMs should line-item China separately in SOWs even when engineers rotate across neighboring markets.

Commercial path options that include China

SKU checkout is ideal when China demand is bursty. If demand stabilizes, pivot toward monthly T&M ($7,373.08 USD) or FTE ($6,591.54 USD with backfill).

Discovery $99 sits upstream for ambiguous problems; Plans and Enterprise sit downstream for retainers that may bundle China with peer markets.

Contact commercial when SOW-based work refuses a single SKU shape.

What “good” looks like on a China dispatch

A well-run visit starts with a clear ticket, site readiness, and the correct SLA. Priority arrivals target same-business-day restoration; NBD focuses on next-day closure; IMAC executes a documented change. T&M engineers burn against an agreed envelope — currently $140.66 USD/hour or $731.46 USD/day in China.

Keep stakeholders aligned by sharing this public rate card URL with finance. Because prices are country-specific, controllers can forecast China separately from other APAC markets while still using one vendor.

FAQ — field services in China

What local uplift applies to after-hours work in China?

For China, after-hours (OOH) work carries a 50% uplift on top of the base SKU. Weekends and public holidays carry a 100% uplift. Both are confirmed before dispatch — they are not separate Stripe products.

How should change managers in China budget OOH cutovers?

Start from the base SKU (Priority, NBD, IMAC, or T&M), then apply the China OOH uplift of 50% if the window is outside business hours, or 100% if it falls on a weekend/holiday.

Is everything billed in USD for China field services?

Yes. The Global Rate Card publishes China prices in USD, and Stripe Payment Links charge USD. That supports USD catalog pricing for global IT ops teams.

Are weekend field visits more expensive in China?

Yes. Weekend and holiday windows in China apply a 100% uplift, while non-weekend evenings use the 50% OOH uplift instead. Stacking rules are confirmed commercially at booking.

When should China customers choose FTE instead of tickets?

Choose FTE when China needs continuous onsite capacity. With backfill the monthly rate is $6,591.54 USD; without backfill it is $6,446.52 USD.

Can I book T&M by the day for projects in China?

Yes. T&M daily in China is $731.46 USD. Weekly ($2,633.24 USD) and monthly ($7,373.08 USD) blocks are listed for longer surges.

Not sure which China SKU fits? Start with a scoped Discovery.

Pay Discovery $99 Talk to commercial

Also see: Field Services hub · Discovery · Plans · Enterprise