Field Services / Portugal
USD rate card2026 Q3 Southern Europe pass-2 uniqueRather than a generic regional average, Zion lists market-specific IT field rates for Portugal so controllers can model true landed cost. All payable Portugal SKUs use live buy.stripe.com links from the rate card; Zion never invents Payment Links on this page. Shared-services hubs covering Portugal sometimes buy FTE in-country while keeping Priority credits for satellite sites. Keep internal ticket IDs aligned with the SLA purchased for Portugal to preserve a clean audit trail from Stripe receipt to closure. As of 2026 Q3, Portugal lists Priority/SBD at $124.03 USD per incident and NBD at $116.28 USD, with IMAC at $106.16 USD for planned change. Payment success redirects toward success stories while commercial ops closes the loop on Portugal scheduling. Remote-first triage remains wise: purchase onsite SLAs for Portugal only after remote channels exhaust or physical access is mandatory. The Southern Europe operating context rewards clear uplift math: evenings and weekends are multipliers, not surprise line items invented after dispatch. Remember the Portugal anchors: incidents at $124.03/$116.28/$106.16, T&M day $644.94, FTE $5,811.89, with 50% OOH and 100% weekend uplifts.
NBD ($116.28 USD; add-hour $100.24 USD) is the workhorse for degradations in Portugal that can close next business day without material business harm overnight.
FTE locks capacity in Portugal: $5,811.89 USD/month with backfill, or $5,684.03 USD/month without — choose when ticket stacks stop making sense.
Priority / SBD ($124.03 USD incident; add-hour $106.92 USD) is for same-business-day restoration in Portugal when revenue systems, executive sites, or safety-adjacent tooling are down.
Planned change in Portugal is not break/fix — use 2BD IMAC ($106.16 USD) and stop burning Priority credits on cable re-runs.
When the Portugal statement of work is still evolving, book T&M (day $644.94 USD / week $2,321.78 USD) instead of forcing an incident SKU.
Because delivery here often involves 2BD IMAC for moves/adds/changes and Priority when revenue systems fail, matching SLA to intent avoids paying Priority rates for work that is really IMAC.
Delivery planning for Portugal accounts for 2BD IMAC for moves/adds/changes and Priority when revenue systems fail. Share site contacts, badges, and change tickets early so the purchased SLA remains achievable.
Published Portugal amounts assume standard local business hours. Evening cutovers invoke 50% OOH; Saturday/Sunday or holiday windows add 100%.
USD Payment Links keep Portugal on the same ledger as sibling Southern Europe pages while preserving country-specific uplift percentages.
Stakeholders new to Zion’s Southern Europe catalog can use these definitions when briefing Portugal approvals.
Priority / same-business-day incident — transport + first hour onsite
Pay $124.03 USDFull-time equivalent monthly rate with backfill
Pay $5,811.89 USDFull-time equivalent monthly rate without backfill
Pay $5,684.03 USDExpect closure notes that reference the SLA purchased, hours consumed, and whether 50% or 100% uplifts applied. Attach photos or serials when IMAC changes assets in Portugal.
Hand residual monitoring back to the NOC with links to this rate card if recurrence would warrant another onsite buy.
SKU checkout is ideal when Portugal demand is bursty. If demand stabilizes, pivot toward monthly T&M ($6,501.00 USD) or FTE ($5,811.89 USD with backfill).
Discovery $99 sits upstream for ambiguous problems; Plans and Enterprise sit downstream for retainers that may bundle Portugal with peer markets.
Contact commercial when SOW-based work refuses a single SKU shape.
Run a weekly triage that sorts Portugal demand into Priority exceptions, NBD defaults, IMAC batches, and T&M projects. That simple ritual prevents SLA misbuys more effectively than any discount.
When tourism, logistics corridors, and SME digitalization programs drives concurrent tickets, prefer IMAC waves over serial Priority purchases. Revisit FTE if onsite days exceed roughly half of business days for a month.
Always re-check this page before quarterly forecasting — the 2026 Q3 card is the source of truth for Portugal list prices.
For Portugal, after-hours (OOH) work carries a 50% uplift on top of the base SKU. Weekends and public holidays carry a 100% uplift. Both are confirmed before dispatch — they are not separate Stripe products.
Yes. Weekend and holiday windows in Portugal apply a 100% uplift, while non-weekend evenings use the 50% OOH uplift instead. Stacking rules are confirmed commercially at booking.
Start from the base SKU (Priority, NBD, IMAC, or T&M), then apply the Portugal OOH uplift of 50% if the window is outside business hours, or 100% if it falls on a weekend/holiday.
An NBD (next-business-day) incident in Portugal is $116.28 USD and includes transport plus the first hour onsite. Additional NBD hours are $100.24 USD.
Discovery ($99) helps you decide whether Portugal needs onsite field service, remote remediation, or a packaged plan — before you purchase Priority, NBD, IMAC, T&M, or FTE.
Use this page for Portugal-attributable SKUs, then review Plans or Enterprise when Portugal is one node among several. The Field Services hub links every country card.
Not sure which Portugal SKU fits? Start with a scoped Discovery.
Pay Discovery $99 Talk to commercialAlso see: Field Services hub · Discovery · Plans · Enterprise