Field Services / Puerto Rico
USD rate card2026 Q3 Latin America pass-2 uniqueCountry-level transparency matters: Puerto Rico rates below are drawn from the 2026 Q3 Global Rate Card and checkout through Stripe Payment Links. Budget worksheets for Puerto Rico usually start with NBD $134.71 USD for standard tickets and escalate to Priority $143.69 USD only when downtime is revenue-critical. Compare neighboring Latin America pages only after you understand Puerto Rico’s own anchors; cluster kinship is not price equality. Site diversity tied to coordinated IMAC windows across capital cities and secondary hubs is why Zion publishes both incident envelopes and T&M blocks instead of a single blended day rate. Standing onsite presence in Puerto Rico is an FTE question, not a stack of Priority tickets; convert only after weeks of sustained utilization. Same-business-day intent in Puerto Rico is labeled Priority/SBD on cards even when internal teams say “P1 onsite.” USD amounts for Puerto Rico avoid mid-month FX restatements that complicate multi-entity AP workflows. After-hours work in Puerto Rico adds a 50% OOH uplift; weekends and holidays add 100% — multipliers on the base SKU, not separate Stripe products. Numeric snapshot for Puerto Rico: SBD $143.69, NBD $134.71, IMAC $122.99, T&M day $747.19, FTE $6,733.29; OOH 50%; weekend/holiday 100%.
Planned change in Puerto Rico is not break/fix — use 2BD IMAC ($122.99 USD) and stop burning Priority credits on cable re-runs.
Same-business-day Priority sits at $143.69 USD for Puerto Rico. Treat it as an exception path, not the default break/fix button.
Default remediations across Americas footprints that include Puerto Rico belong on next-business-day ($134.71 USD) unless a written SLA forbids the wait.
T&M fits fluid scope in Puerto Rico: hourly $143.69 USD, daily $747.19 USD, weekly $2,689.87 USD, monthly $7,531.64 USD.
If Puerto Rico needs a named onsite resource aligned to coordinated IMAC windows across capital cities and secondary hubs, skip incident roulette and price FTE instead.
Inside the Latin America cluster, Puerto Rico still needs this local decision logic — cluster peers can differ on both price and uplift.
Hybrid and distributed workplaces in Puerto Rico still need clear dockets: Zion will not invent access paths after the engineer is already traveling.
All checkout remains USD, supporting transparent USD rates that simplify cross-border IT budgets and simplifying consolidation against the Global Rate Card for Puerto Rico.
Uplift math for Puerto Rico is deliberate: 50% after hours, 100% on weekends/holidays — never silent padding inside the list price.
Align service desk, facilities, and finance on the same words before purchasing Puerto Rico SKUs.
Priority / same-business-day incident — transport + first hour onsite
Pay $143.69 USDFull-time equivalent monthly rate with backfill
Pay $6,733.29 USDFull-time equivalent monthly rate without backfill
Pay $6,585.16 USDMany customers begin with a single NBD or Priority purchase in Puerto Rico, then expand into IMAC waves and T&M projects as trust builds. The published ladder — incident → day → week → month → FTE — lets you scale without renegotiating basics each time.
Discovery at $99 remains the lowest-risk entry when the question is strategic (“do we even need onsite in Puerto Rico?”) rather than tactical (“send an engineer tomorrow”).
Explore all countries, review Plans, or open an Enterprise conversation when Puerto Rico is part of a multi-region program.
Run a weekly triage that sorts Puerto Rico demand into Priority exceptions, NBD defaults, IMAC batches, and T&M projects. That simple ritual prevents SLA misbuys more effectively than any discount.
When growing BPO, manufacturing, and regional HQ rollouts drives concurrent tickets, prefer IMAC waves over serial Priority purchases. Revisit FTE if onsite days exceed roughly half of business days for a month.
Always re-check this page before quarterly forecasting — the 2026 Q3 card is the source of truth for Puerto Rico list prices.
For Puerto Rico, after-hours (OOH) work carries a 50% uplift on top of the base SKU. Weekends and public holidays carry a 100% uplift. Both are confirmed before dispatch — they are not separate Stripe products.
Yes. Weekend and holiday windows in Puerto Rico apply a 100% uplift, while non-weekend evenings use the 50% OOH uplift instead. Stacking rules are confirmed commercially at booking.
Start from the base SKU (Priority, NBD, IMAC, or T&M), then apply the Puerto Rico OOH uplift of 50% if the window is outside business hours, or 100% if it falls on a weekend/holiday.
Discovery ($99) helps you decide whether Puerto Rico needs onsite field service, remote remediation, or a packaged plan — before you purchase Priority, NBD, IMAC, T&M, or FTE.
Use this page for Puerto Rico-attributable SKUs, then review Plans or Enterprise when Puerto Rico is one node among several. The Field Services hub links every country card.
Choose FTE when Puerto Rico needs continuous onsite capacity. With backfill the monthly rate is $6,733.29 USD; without backfill it is $6,585.16 USD.
Not sure which Puerto Rico SKU fits? Start with a scoped Discovery.
Pay Discovery $99 Talk to commercialAlso see: Field Services hub · Discovery · Plans · Enterprise