Field Services / Reunion
USD rate card2026 Q3 Sub-Saharan Africa pass-2 uniqueThe Reunion landing pairs SLA vocabulary your change board already uses with concrete USD anchors you can paste into a purchase request. Weekly T&M at $2,916.39 USD often lands between five daily blocks and a discounted surge rate for Reunion. Priority add-hour in Reunion is $134.30 USD; NBD add-hour is $125.91 USD when the first hour is not enough. Share this URL with finance so Reunion approvals reference the same anchors your engineers already use in tickets. Embedded capacity for Reunion is priced as FTE $7,300.30 (backed-up) or $7,139.70 (solo); ticket-by-ticket buyers should ignore FTE until occupancy justifies it. FTE with backfill suits Reunion sites that cannot tolerate engineer absence; without-backfill fits tolerant schedules at a lower monthly burn. Site diversity tied to scheduled visits with uplift rules for evenings and weekends is why Zion publishes both incident envelopes and T&M blocks instead of a single blended day rate. Enterprise and Plans paths exist for multi-country programs that include Reunion; this page stays optimized for SKU-level or surge booking. Remember the Reunion anchors: incidents at $155.79/$146.05/$133.35, T&M day $810.11, FTE $7,300.30, with 50% OOH and 100% weekend uplifts.
If the Reunion outage stops checkout, trading, or clinical workflows, escalate to Priority/SBD at $155.79 USD rather than gambling on NBD.
Most office and branch tickets in Reunion should land on NBD at $146.05 USD — urgency without Priority premium.
Embedded engineers for Reunion are an FTE decision ($7,300.30 / $7,139.70 USD), not a taller pile of NBD incidents.
2BD IMAC at $133.35 USD (add-hour $114.95 USD) covers installs, moves, adds, and changes in Reunion when a two-business-day planning window is acceptable.
T&M fits fluid scope in Reunion: hourly $155.79 USD, daily $810.11 USD, weekly $2,916.39 USD, monthly $8,165.89 USD.
Keep USD payment links that reduce currency conversion friction in mind: every option above is USD, so Reunion comparisons stay ledger-friendly across entities.
Uplift math for Reunion is deliberate: 50% after hours, 100% on weekends/holidays — never silent padding inside the list price.
Retain the Stripe receipt with your Reunion ticket ID — auditors increasingly expect SLA tier, USD amount, and uplift flags in one pack.
Hybrid and distributed workplaces in Reunion still need clear dockets: Zion will not invent access paths after the engineer is already traveling.
Stakeholders new to Zion’s Sub-Saharan Africa catalog can use these definitions when briefing Reunion approvals.
Priority / same-business-day incident — transport + first hour onsite
Pay $155.79 USDFull-time equivalent monthly rate with backfill
Pay $7,300.30 USDFull-time equivalent monthly rate without backfill
Pay $7,139.70 USDExhaust remote channels when the failure mode is software-only. Purchase onsite SKUs for Reunion when physical access, cable plant, appliance swap, or secure-room work is mandatory.
Discovery $99 helps when the remote/onsite split is itself the open question for a Reunion pattern.
Every SKU on this Reunion page checks out in USD through Stripe Payment Links — no local-currency conversion at purchase. That design matches global IT finance practices and keeps Africa field spend auditable.
If you are unsure whether Reunion needs a Priority ticket, a week of T&M ($2,916.39 USD), or an FTE, start with Discovery for $99. Discovery maps one process or site pattern, estimates ROI order-of-magnitude, and returns an executive readout plus a 30-minute session before you commit larger field budgets.
Packaged retainers and multi-country programs are described on Plans and Enterprise. Use this country page for one-off or surge booking; escalate to enterprise when Reunion is one node in a broader footprint.
USD pricing, canonical URLs, and Stripe-hosted checkout help procurement document vendor selection for Reunion. Retain the payment receipt and the SLA tier purchased alongside your internal ticket ID for audit trails.
Weekend and OOH multipliers (100% / 50%) should be referenced in change records whenever Reunion work is scheduled outside business hours.
Compare peer pages from the hub only after reading Reunion’s own anchors — Sub-Saharan Africa kinship does not imply identical USD amounts.
For Reunion, after-hours (OOH) work carries a 50% uplift on top of the base SKU. Weekends and public holidays carry a 100% uplift. Both are confirmed before dispatch — they are not separate Stripe products.
Yes. Weekend and holiday windows in Reunion apply a 100% uplift, while non-weekend evenings use the 50% OOH uplift instead. Stacking rules are confirmed commercially at booking.
Priority/SBD in Reunion is $155.79 USD per incident (add-hour $134.30 USD). Use it when overnight wait would breach a Reunion user-facing or contractual clock.
Discovery ($99) helps you decide whether Reunion needs onsite field service, remote remediation, or a packaged plan — before you purchase Priority, NBD, IMAC, T&M, or FTE.
Start from the base SKU (Priority, NBD, IMAC, or T&M), then apply the Reunion OOH uplift of 50% if the window is outside business hours, or 100% if it falls on a weekend/holiday.
Choose FTE when Reunion needs continuous onsite capacity. With backfill the monthly rate is $7,300.30 USD; without backfill it is $7,139.70 USD.
Not sure which Reunion SKU fits? Start with a scoped Discovery.
Pay Discovery $99 Talk to commercialAlso see: Field Services hub · Discovery · Plans · Enterprise