Field Services / Ukraine
USD rate card2026 Q3 Central & Eastern Europe pass-2 uniqueIf your ticket queue for Ukraine spans break/fix and planned change, this page consolidates Priority, NBD, IMAC, T&M, and FTE into one USD ledger. Do not treat uplift as optional fine print in Ukraine: evening cutovers invoke 50%, and Saturday windows invoke 100% atop the purchased rate. If scope is strategic rather than tactical, start with Free Discovery, then return here to buy the matching Ukraine SKU. Transport plus first hour is baked into incident SKUs for Ukraine; add-hour SKUs extend onsite time without rebuying transport. Embedded capacity for Ukraine is priced as FTE $5,386.63 (backed-up) or $5,268.13 (solo); ticket-by-ticket buyers should ignore FTE until occupancy justifies it. Field patterns around nearshore delivery centers, shared-services hubs, and factory IT mean engineers may need badge windows and dockets confirmed before the purchased SLA clock starts. Mix SLAs deliberately across Ukraine estates — emergency restores on SBD, remediation on NBD, rollout waves on IMAC, discovery spikes on T&M. Next-business-day in Ukraine assumes local business calendars — not a rolling 24-hour timer across time zones. Numeric snapshot for Ukraine: SBD $114.95, NBD $107.77, IMAC $98.39, T&M day $597.75, FTE $5,386.63; OOH 50%; weekend/holiday 100%.
2BD IMAC at $98.39 USD (add-hour $84.82 USD) covers installs, moves, adds, and changes in Ukraine when a two-business-day planning window is acceptable.
T&M fits fluid scope in Ukraine: hourly $114.95 USD, daily $597.75 USD, weekly $2,151.90 USD, monthly $6,025.31 USD.
NBD ($107.77 USD; add-hour $92.90 USD) is the workhorse for degradations in Ukraine that can close next business day without material business harm overnight.
Embedded engineers for Ukraine are an FTE decision ($5,386.63 / $5,268.13 USD), not a taller pile of NBD incidents.
Same-business-day Priority sits at $114.95 USD for Ukraine. Treat it as an exception path, not the default break/fix button.
Keep USD rate cards that consolidate multi-country field spend in mind: every option above is USD, so Ukraine comparisons stay ledger-friendly across entities.
USD Payment Links keep Ukraine on the same ledger as sibling Central & Eastern Europe pages while preserving country-specific uplift percentages.
Published Ukraine amounts assume standard local business hours. Evening cutovers invoke 50% OOH; Saturday/Sunday or holiday windows add 100%.
For EMEA coverage centered on nearshore delivery centers, shared-services hubs, and factory IT, Zion scopes travel, parts handling, and site access during confirmation for Ukraine.
Stakeholders new to Zion’s Central & Eastern Europe catalog can use these definitions when briefing Ukraine approvals.
Priority / same-business-day incident — transport + first hour onsite
Pay $114.95 USDFull-time equivalent monthly rate with backfill
Pay $5,386.63 USDFull-time equivalent monthly rate without backfill
Pay $5,268.13 USDRun a weekly triage that sorts Ukraine demand into Priority exceptions, NBD defaults, IMAC batches, and T&M projects. That simple ritual prevents SLA misbuys more effectively than any discount.
When nearshore delivery centers, shared-services hubs, and factory IT drives concurrent tickets, prefer IMAC waves over serial Priority purchases. Revisit FTE if onsite days exceed roughly half of business days for a month.
Always re-check this page before quarterly forecasting — the 2026 Q3 card is the source of truth for Ukraine list prices.
Every SKU on this Ukraine page checks out in USD through Stripe Payment Links — no local-currency conversion at purchase. That design matches global IT finance practices and keeps EMEA field spend auditable.
If you are unsure whether Ukraine needs a Priority ticket, a week of T&M ($2,151.90 USD), or an FTE, start with Discovery for free. Discovery maps one process or site pattern, estimates ROI order-of-magnitude, and returns an executive readout plus a 30-minute session before you commit larger field budgets.
Packaged retainers and multi-country programs are described on Plans and Enterprise. Use this country page for one-off or surge booking; escalate to enterprise when Ukraine is one node in a broader footprint.
For Ukraine, after-hours (OOH) work carries a 50% uplift on top of the base SKU. Weekends and public holidays carry a 100% uplift. Both are confirmed before dispatch — they are not separate Stripe products.
Yes. T&M daily in Ukraine is $597.75 USD. Weekly ($2,151.90 USD) and monthly ($6,025.31 USD) blocks are listed for longer surges.
Discovery (free) helps you decide whether Ukraine needs onsite field service, remote remediation, or a packaged plan — before you purchase Priority, NBD, IMAC, T&M, or FTE.
Yes. Weekend and holiday windows in Ukraine apply a 100% uplift, while non-weekend evenings use the 50% OOH uplift instead. Stacking rules are confirmed commercially at booking.
Incident SKUs for Ukraine include transport plus the first hour. If the visit runs longer, purchase the matching additional-hour SKU rather than a second incident.
Start from the base SKU (Priority, NBD, IMAC, or T&M), then apply the Ukraine OOH uplift of 50% if the window is outside business hours, or 100% if it falls on a weekend/holiday.
Also see: Field Services hub · Discovery · Plans · Enterprise