Field Services / United States
USD rate card2026 Q3 North America pass-2 uniqueUnited States buyers use this catalog to pick NBD, IMAC, or monthly FTE without a custom quote first.ispatch without waiting on sales cycles. Operational reality in United States often centers on same-day and next-business-day coverage across major metros, so matching SLA tier to ticket class prevents overpaying for urgency you do not need. Share this URL with finance so United States approvals reference the same anchors your engineers already use in tickets. A one-line brief for approvers: United States NBD $140.38, Priority $149.74, IMAC $128.17, T&M day $778.65, all Stripe-payable in USD. Overbuying Priority for cable re-runs is the classic anti-pattern; in United States that work belongs on IMAC or a short T&M block. Commercial follow-up after pay validates whether United States work stays in business hours or needs the 50% / 100% uplift pair applied. Manufacturing windows in United States may force OOH uplift (50%) even when the ticket severity looks like routine IMAC. Weekly T&M at $2,803.13 USD often lands between five daily blocks and a discounted surge rate for United States. Remember the United States anchors: incidents at $149.74/$140.38/$128.17, T&M day $778.65, FTE $7,016.80, with 50% OOH and 100% weekend uplifts.
Priority / SBD ($149.74 USD incident; add-hour $129.09 USD) is for same-business-day restoration in United States when revenue systems, executive sites, or safety-adjacent tooling are down.
Batch desk moves, imaging, and staged rollouts in United States into IMAC ($128.17 USD) so engineers arrive with parts and access already staged.
Most office and branch tickets in United States should land on NBD at $140.38 USD — urgency without Priority premium.
Audits, migrations, and discovery spikes in United States burn cleanly against Time & Materials from $149.74 USD/hour upward.
Convert to FTE once United States utilization stays high for consecutive weeks; with-backfill ($7,016.80 USD) protects coverage continuity.
Keep USD billing that aligns with North American procurement cycles in mind: every option above is USD, so United States comparisons stay ledger-friendly across entities.
Change managers scheduling United States work off-hours should forecast 50% / 100% before CAB approval so finance is not surprised post-dispatch.
After payment you are redirected to success stories; commercial follow-up confirms window, engineer profile, and any OOH/weekend factors for United States.
Whether covering a single branch or a multi-site estate tied to enterprise campuses, hybrid offices, and multi-site retail footprints, start from the SKU grid, then layer United States uplifts only when the calendar demands them.
Stakeholders new to Zion’s North America catalog can use these definitions when briefing United States approvals.
Priority / same-business-day incident — transport + first hour onsite
Pay $149.74 USDFull-time equivalent monthly rate with backfill
Pay $7,016.80 USDFull-time equivalent monthly rate without backfill
Pay $6,862.43 USDExpect closure notes that reference the SLA purchased, hours consumed, and whether 50% or 100% uplifts applied. Attach photos or serials when IMAC changes assets in United States.
Hand residual monitoring back to the NOC with links to this rate card if recurrence would warrant another onsite buy.
Run a weekly triage that sorts United States demand into Priority exceptions, NBD defaults, IMAC batches, and T&M projects. That simple ritual prevents SLA misbuys more effectively than any discount.
When enterprise campuses, hybrid offices, and multi-site retail footprints drives concurrent tickets, prefer IMAC waves over serial Priority purchases. Revisit FTE if onsite days exceed roughly half of business days for a month.
Always re-check this page before quarterly forecasting — the 2026 Q3 card is the source of truth for United States list prices.
Every SKU on this United States page checks out in USD through Stripe Payment Links — no local-currency conversion at purchase. That design matches global IT finance practices and keeps Americas field spend auditable.
If you are unsure whether United States needs a Priority ticket, a week of T&M ($2,803.13 USD), or an FTE, start with Discovery for $99. Discovery maps one process or site pattern, estimates ROI order-of-magnitude, and returns an executive readout plus a 30-minute session before you commit larger field budgets.
Packaged retainers and multi-country programs are described on Plans and Enterprise. Use this country page for one-off or surge booking; escalate to enterprise when United States is one node in a broader footprint.
For United States, after-hours (OOH) work carries a 50% uplift on top of the base SKU. Weekends and public holidays carry a 100% uplift. Both are confirmed before dispatch — they are not separate Stripe products.
A 2BD IMAC incident in United States is $128.17 USD with add-hours at $110.49 USD. It is intended for planned installs/moves/adds/changes, not emergency restore.
Choose FTE when United States needs continuous onsite capacity. With backfill the monthly rate is $7,016.80 USD; without backfill it is $6,862.43 USD.
Yes. Weekend and holiday windows in United States apply a 100% uplift, while non-weekend evenings use the 50% OOH uplift instead. Stacking rules are confirmed commercially at booking.
An NBD (next-business-day) incident in United States is $140.38 USD and includes transport plus the first hour onsite. Additional NBD hours are $121.02 USD.
Discovery ($99) helps you decide whether United States needs onsite field service, remote remediation, or a packaged plan — before you purchase Priority, NBD, IMAC, T&M, or FTE.
Not sure which United States SKU fits? Start with a scoped Discovery.
Pay Discovery $99 Talk to commercialAlso see: Field Services hub · Discovery · Plans · Enterprise